ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2018-05-24

swing cushions.

"Cushions were of very high quality but were not exactly the size they advertised.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-05-24

Perfect thank you!

"So easy and perfect in every way.
"


Verified
5/5

2018-05-24

perfect fit

"great customer service! Prompt and convenient."

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2018-05-24

Backyard Oasis

"Our backyard i s where we go to be removed from the workday. We built a deck and then placed a canopy on it for shade. After a few years out canopy started to wear and needed replaced. We ordered from Garden Winds, received the replacement and are now loving our backyard again. Easy order, easy install and should hold up better than the original product that came with the canopy. The one we ordered from Garden Winds seems to have a more sturdy fabric."


Verified
5/5

2018-05-24

Order

"It was a simple process and delivery was timely
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2018-05-24

Pergola Canopy

"The telephone sales person was pleasant and helpful. The product quality was average. I paid extra for a "quality upgrade" but it was far less substantial than the one that came with the original pergola thickness;quality of material.
"


Verified
4/5

2018-05-24

Little sceptical.

"It’s wasnt exactly what I expected but it fit and looks good. Here’s hoping it lasts a few years! "


Verified
5/5

2018-05-24

Perfectly fit canopy

"I searched online to find the canopy to fit our swing, got it ordered and it came within 10 days. Easy to put on, a perfect fit and a great price. I would definitely order again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-05-23

Good job

"Customer service was very helpful and friendly. Everything fit perfect. Thank you! "


Verified
5/5

2018-05-23

Excellent product

"I reorder from garden winds all the time to replace my canopy top. Always delivered when promised and fits great."


Verified
5/5

2018-05-23

Great product and service

"Great product, great service, quick shipping"


Verified
5/5

2018-05-23

"I found Garden winds to be excellent with their service and will continue to use them on other purchases"


Verified
5/5

2018-05-23

Excellent quality and service!

"The ordering process was great and I received my new swing canopy even quicker than I expected! The quality and fit was perfect!"


Verified
2/5

2018-05-23

Poor customer service

"Good product, but customer service didn’t comprehend English. Insisted my package had been delivered at 4:30pm today(it was only noon) and I had just ordered it. Apathetic, condescending, & clueless"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-05-23

Grandpa’s summer shade gazebo

" We purchased our soft top gazebo about eight or nine years ago. It is now discontinued. We threw out the old canopy last year. I looked online to order a new canopy, and repeatedly was told ours is out of stock. I came across this website and was thrilled to see that I could upload a picture and send to them. Within two business days I had a reply back from them. I ordered, and Received a perfectly fitting canopy within three days. Thank you so much. Summer will be great this year sitting in the shade in sunny Alberta."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service