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Product & services pricing
3.74/5
Chance of future purchase:
3.82/5
Shipping & packaging:
4.51/5
Customer service:
4.02/5
Return/Replacement policy:
3.89/5

Verified
5/5

2018-05-23

"I found Garden winds to be excellent with their service and will continue to use them on other purchases"


Verified
5/5

2018-05-23

Excellent quality and service!

"The ordering process was great and I received my new swing canopy even quicker than I expected! The quality and fit was perfect!"


Verified
2/5

2018-05-23

Poor customer service

"Good product, but customer service didn’t comprehend English. Insisted my package had been delivered at 4:30pm today(it was only noon) and I had just ordered it. Apathetic, condescending, & clueless"

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Verified
5/5

2018-05-23

Grandpa’s summer shade gazebo

" We purchased our soft top gazebo about eight or nine years ago. It is now discontinued. We threw out the old canopy last year. I looked online to order a new canopy, and repeatedly was told ours is out of stock. I came across this website and was thrilled to see that I could upload a picture and send to them. Within two business days I had a reply back from them. I ordered, and Received a perfectly fitting canopy within three days. Thank you so much. Summer will be great this year sitting in the shade in sunny Alberta."

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Verified
3/5

2018-05-23

Wanted confirmation of item

"I sent a photo of my frame to have someone at the company confirm which canopy I needed, but got no response. I needed it soon, so I guessed and thankfully ordered the correct one. It came fairly quickly and in good shape.
"

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Verified
5/5

2018-05-23

GREAT PURCHASE-PERFECT FIT!!

"Item fit perfectly. The color was a slightly darker tan and I like it so much better. It fit perfectly and looked great so it gave my gazebo a new lease on life. Thank you for making covers to match previously purchased gazebos which are still in perfectly good working order, but need a new cover/top."

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Verified
5/5

2018-05-23

Good quality

"Fit well and better quality than last one I bought."


Verified
5/5

2018-05-23

Perfect fit for Summer Veranda Gazebo

"Order was processed and arrived in a timely manner. Fit and quality was very good, main cover was very tight. Hint, unbolt one corner tube and slide the two pieces together. After attaching cover re-extend the tube and bolt it in place. We had rain 2 days after installation, no drooping or pockets of water!"


Verified
5/5

2018-05-23

Replacement Canopy

"O'k....but I wanted to get the second top for the 30% discount, but didn't know if it would fit. Looks like it's the correct one and would like to get the 2nd one at the discount."


Verified
4/5

2018-05-23

Great serice

"I was able to take a picture of my canopy swing and text it titnehbcompany.. I thing that is a very awesome feature. They were very prompt in responding to help me.. will definitely be using this company again and referring them out to people I know in the same situation.."


Verified
5/5

2018-05-23

Lightning fast shipping

"I ordered the replacement canopy online according to the description on the website. I received my purchase the very next day and installed it without any issues. The product was exactly as described and pricing was in line with other websites. I would definitely use Garden Winds again and strongly recommend them to anyone looking for replacement canopies.

Thank you Garden Winds!
"

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Verified
5/5

2018-05-23

Easy peasy

"I first ordered the the wrong canapy and returned it no questions ask. Reordered the right one and 2 days later they went on sale they were great in giving me a refund for the sale price very nice Thank you "


Verified
4/5

2018-05-23

Provides great shade

"Material seemed to be a better quality, until it rained! This one isn’t waterproof, several areas around seams with leaks allowing big drips, and the whole canopy allows a fine mist through. Looks nice and provides great shade, just go inside before it rains. "


Verified
5/5

2018-05-23

worth buying

"I am so happy with it. in fact it is better made than the original one"


Verified
5/5

2018-05-23

Replacement canvas cover

"Cover was as described and arrived quickly. I would like the grommets to be closer to the center though as that is where rain collects. Color and fabric are good for outdoors. "