"Haven’t received order yet"
"bought the replacement canopy for $199.00 , Ad didn't state US dollars so it eventually cost $265.00 Canadian
next day the same ad showed the canopy for $149.00 and the day after that $109.00 for the exact same thing
doesn't come with replacement mosquito netting
then found out that the company does not carry the replacement mosquito netting and is out of stock everywhere else.
"
"Fit tight and right. Thanks again. "
"The product was delivered within 2 days of ordering. I ordered a replacement for a Walmart Leaf Gazebo. However the canopy was 2 inches short both in the length and width!"
"costly to return, universal didn’t fit "
"I requested status on my order and Customer support responded quickly."
"Never received order email company never heard back"
"Asked questions about dimensions received prompt response and made purchase. Replacement arrived as scheduled and fit perfectly."
"Order a replacement canpony 4 3 person swing n it doesn't fit off by 4 inches I love my swing but trying to get replacement parts 4 it is terrible n slso Bern looking g 4 the whole canpony replacement n can't find
"
"I purchased this umbrella replacement following your directions and looking at my base and it did not fit. Unfortunately I have to spend $10 to ship back an item that is not as described. "
"we ordered a replacement canopy and realized we ordered the wrong size. I called 10 minutes after the order was placed, had to wait 40 minutes to talk to a person, and then was told that I couldn't cancel my order because it was already processed. I waited a week for it to be delivered to have to return it. "
"The canopy I ordered did not fit and have not heard back from them again."
"We needed to replace our swing canopy. Even after measuring, I still wasn't sure exactly which one to order. The website suggests sending a text with a picture or pictures and the dimensions. I did so and got a reply within hours (literally, like 4 hours!). They could not 100% guarantee an exact fit, but they gave me their best suggestion and also explained the very simple (and very fair) refund process, should that be necessary. We ordered their suggestion, we received the canopy within 5 days (we live in Ohio), and I am happy to say that it fits perfectly! My husband and I are so happy with the new canopy. We could not have asked for better service. Thank you!!! Tracy Cole"
"Although there was an issue tracking the package is arrived on time."
"Purchased a 2nd canopy for my gazebo. Ordered the right size but did not fit. I'm sending back. The 1 I purchased last year same thing. Only I can't return because I just opened the box this year. Same size again for my 10 x 12 gazebo. Waste of time waiting and my money. Will NOT by from garden winds again."