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Product & services pricing
3.74/5
Chance of future purchase:
3.82/5
Shipping & packaging:
4.51/5
Customer service:
4.02/5
Return/Replacement policy:
3.89/5

Verified
5/5

2018-05-23

Canvas Replacement

"My order was processed very quickly. The canvas fit the tent great!"

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Verified
3/5

2018-05-23

New cover for gazebo

"This is my 3 rd gazebo cover I’ve ordered. Problem being, they don’t last. The netting rots. They do fit well and I don’t know another place to order one. "


Verified
5/5

2018-05-23

Great!

"Fast international delivery with no hassles "


Verified
1/5

2018-05-23

Inaccurately advertised product

" What act as advertised and pictured, is not what was received it is a much poor quality than the original – which is pictured And advertised
"


Verified
2/5

2018-05-23

Replacement top

"Haven’t received order yet"


Verified
1/5

2018-05-23

bought too soon?

"bought the replacement canopy for $199.00 , Ad didn't state US dollars so it eventually cost $265.00 Canadian
next day the same ad showed the canopy for $149.00 and the day after that $109.00 for the exact same thing
doesn't come with replacement mosquito netting
then found out that the company does not carry the replacement mosquito netting and is out of stock everywhere else.
"

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Verified
5/5

2018-05-23

"Fit tight and right. Thanks again. "


Verified
3/5

2018-05-23

Fast Delivery/Product Letdown

"The product was delivered within 2 days of ordering. I ordered a replacement for a Walmart Leaf Gazebo. However the canopy was 2 inches short both in the length and width!"

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Verified
3/5

2018-05-23

Universal doesn’t work for all

"costly to return, universal didn’t fit "


Verified
5/5

2018-05-23

Great customer support

"I requested status on my order and Customer support responded quickly."

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Verified
1/5

2018-05-22

Did NOT receive order. Emailed company and never heard back

"Never received order email company never heard back"


Verified
5/5

2018-05-22

Swing/futon Seat replacement

"Asked questions about dimensions received prompt response and made purchase. Replacement arrived as scheduled and fit perfectly."


Verified
2/5

2018-05-22

Not happy

"Order a replacement canpony 4 3 person swing n it doesn't fit off by 4 inches I love my swing but trying to get replacement parts 4 it is terrible n slso Bern looking g 4 the whole canpony replacement n can't find
"


Verified
1/5

2018-05-22

Not as advertised

"I purchased this umbrella replacement following your directions and looking at my base and it did not fit. Unfortunately I have to spend $10 to ship back an item that is not as described. "


Verified
2/5

2018-05-22

cancellation policy is terrible

"we ordered a replacement canopy and realized we ordered the wrong size. I called 10 minutes after the order was placed, had to wait 40 minutes to talk to a person, and then was told that I couldn't cancel my order because it was already processed. I waited a week for it to be delivered to have to return it. "