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Product & services pricing
3.74/5
Chance of future purchase:
3.82/5
Shipping & packaging:
4.51/5
Customer service:
4.02/5
Return/Replacement policy:
3.89/5

Verified
5/5

2018-05-22

Found my model and everything was perfect

"I was not able to find the canvas for my Home Depot unit anywhere but with just a few pics of the frame I was able to get all 3 pieces I needed. They fit perfect and look great too"


Verified
3/5

2018-05-22

I am a little amazed!

"I was surprised at the changes in your product since last one I ordered. I like the zippered dome rather than the velcro but there are no grommet holes for the 4 corner pieces to fasten."

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Verified
1/5

2018-05-22

Received wrong product

"Ordered the correct item and they sent me one that did not fit"


Verified
2/5

2018-05-22

Inaccurate information

"I was excited to find replacement cushions for our 8 year old patio set. When I called a week later to check on the status, they informed me that the sofa cushion was no longer being made in the color that I had ordered. Even though the color option was still listed at the time that I ordered it, they are no longer making that color. No point in ordering the chair cushions if the set cannot match. Disappointed with incorrect options and that no one called to let us know that this was even an issue. "


Verified
5/5

2018-05-22

Perfect Fit

"It fit my frame perfectly. Fast and convenient. Will order from here again. "

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Verified
5/5

2018-05-22

Awesome services

"Found what I was looking for. Fast shipping. Exactly what I wanted. Thanks"

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Verified
3/5

2018-05-22

The canopy did not have grommets to attach canopy to the frame.

"Had to buy gromets and put them on the canopy."

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Verified
5/5

2018-05-22

Wonderful Customer Service!

"We have an older DC America pergola frame that needed a replacement cover. Seems DC America is no longer in business. I sent pictures of the frame to Garden Winds and they connected me with the right cover. Thank you much. "

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Verified
5/5

2018-05-22

Service was great

"Called in and they were busy. I was able to leave my number and they called me back so I didn’t have to sit on hold. Answered my questions and helped me with selecting the correct canopy. Took my order and it was delivered within 3 days. "


Verified
5/5

2018-05-22

Very convenient

"Did not have model or serial number for replacement canopy .Sent in a picture of my frame and they quickly supplied a compatible replacement canopy. Very easy and simple! "


Verified
4/5

2018-05-22

Frustrated

"I have ordered in the past and was pleased with the easiness if ordering
This time it made me make a new account with different email address which was time consuming and unexpected
"


Verified
5/5

2018-05-22

Chaise cushion

"The cushion was as advertised and it arrived when they said it would. The quality was excellent and I couldn’t be happier with it. I would definitely order from them again. "

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Verified
5/5

2018-05-22

Canopy Replacement

"Have had a hard time finding a true 10x10 replacement canopy for our gazebo! All the other replacements were either too big or too small making it almost impossible to have a nice looking gazebo. The I found you on Google and went to your website, and found our exact gazebo! I ordered the replacement canopy and it came within 4 days! The fit is awesome and I kept the order form so that I can order a new one in the future! I was really impressed on how easy it was to order and the prompt delivery. Thank you "


Verified
2/5

2018-05-22

Product Quality is not Very Good

"Unfortunately you people seem to be the only people that sell this gazebo canopy for my gazebo. However this is the 2nd one I have ordered from you in 3 years each time the gromets are not attached properly and they come off and then the cover begins to rip where they used to be and eventually the rip gets worse. "


Verified
5/5

2018-05-22

Better than anticipated

"Fast delivery, good quality"