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Product & services pricing
3.74/5
Chance of future purchase:
3.82/5
Shipping & packaging:
4.51/5
Customer service:
4.02/5
Return/Replacement policy:
3.89/5

Verified
1/5

2018-05-12

My order!

"Worst experience I have ever had with a company. I still don’t have it. I wish someone would just all call me instead of emails. My number is ***-***-****."


Verified
5/5

2018-05-11

Excellent Customer Service

"Unfortunately I didn’t get what I ordered due to a UPS mistake, but I’m pleased with Garden Winds Customer Service response and support! Thanks"


Verified
3/5

2018-05-11

disappointed

"the canopy I ordered was too small though it stated it fit my lowes swing
it may be helpful to include measurements of canopy online with description
i had to send it back with a $10 cost to me.......

"


Verified
5/5

2018-05-11

Great customer service, product was excellent.

"Great customer service and support. Product was exactly what I needed. Thanks."


Verified
4/5

2018-05-11

Barcelona cover

"The service was good and replacement product fit well . However the fabric was not as heavy duty as the original canopy on this item "


Verified
4/5

2018-05-11

Happy customer

"Great service great product"


Verified
4/5

2018-05-11

Gazebo Swing Cover

"Today we received the replacement cover we ordered for our Gazeb Swing & it arrived quickly, in perfect condition and was a perfect fit! I recommend Garden Winds to anyone! "


Verified
5/5

2018-05-11

Garden Winds awnings

"I ordered two awning covers for a pair of older units that we bought from Costco about 10 years ago. The ordering was very simple as they had our models available for selection. The price was great as we were able to buy the second cover at a 40% discount. They arrived very quickly and they fit like a glove. The quality of the stitching and attention to detail was very good. Overall very pleased with their products and customer service. Would definitely recommend them again. "

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JYN
Verified
5/5

2018-05-11

Excellent Service

"My order was received in two days and the product is excellent!"

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Verified
5/5

2018-05-11

Replacement canopy

"Super easy and fast delivery!"


Verified
4/5

2018-05-11

Repacement canapy

"Goid quality. Fits a little tight but with done pullingon on the last corner works. This is my third time ordering from the company. "


Verified
5/5

2018-05-11

Canopy Cover

"It was a little hard to get on but the fabric seems very durable. Got the product in just a few days. Would definitely buy from Garden Winds again & would refer them to my friends."

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Verified
5/5

2018-04-12

Surprised

"I was surprised when my article didn't fit that they came up with the solution thank you"

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Product Returns/Refunds/Exchanges

Verified
4/5

2018-05-11

Swing cushion

"Good quality cushion, came in a box that was falling apart, not much left of the box but the cushion didn’t seem to be damaged."


Verified
3/5

2018-05-11

3 time ordering

"This time it seems to be taking longer getting my order. Still waiting for the order. "