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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2018-05-12

Excellent

"Excellent service. Looks nice. Happy with product."


Verified
4/5

2018-05-12

Great Product / Great Service

"From the time I ordered the product and being shipped I received it within a few days. The product fit perfectly. Thank you, "

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Verified
3/5

2018-05-12

Not exactly happy

"Last year I ordered the "good" one, this year, the "better " one and I'm pretty sure It's the same thing. Rain comes through a bit. Noticed it went on sale 2 weeks after purchasing and was told they couldn't adjust the price. So I think I'm done with company sadly after using them for several years now"


Verified
3/5

2018-05-12

haven't received my item....

"the ordering was easy..about middle of April, but then i am told i won't receive it till end of June..I am very unhappy about this..have outdoor parties coming and want my canopy!!!!!"


Verified
4/5

2018-05-12

Perfect Replacement

"The only reason I did not rate this with 5 stars is due to stock availability. The site gave an availability date but it was months out. "


Verified
5/5

2018-05-12

Canopy

"Love the canopy! It fits perfect!"


Verified
1/5

2018-05-12

Not in stock after ordering

"After ordering a replacement canopy I called about the status and was told it would not be in stock for over another month! Poor planning on Garden Winds part!"


Verified
5/5

2018-05-12

Gazebo Replacement

"Very pleased. Fits like a glove"


Verified
5/5

2018-05-12

Canopy assistance

"This company is terrific! I texted a few pics with basic measurements, and they immediately texted back with the link of the canopy they were certain would fit. If it doesn't work, they will take it back with no shipping charge and find the correct one. Now that's service!!

"


Verified
3/5

2018-05-12

Very good service. Disappointing product.

"The patio glider cushions I received were not an exact replacement for my outworn ones as the photograph led me to expect. The new ones are not of the same quality. They do not fit the glider very well, either"

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Verified
4/5

2018-05-12

Quick delivery.

"The gazebo replacement came very quickly."

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Verified
1/5

2018-05-12

My order!

"Worst experience I have ever had with a company. I still don’t have it. I wish someone would just all call me instead of emails. My number is ***-***-****."


Verified
5/5

2018-05-11

Excellent Customer Service

"Unfortunately I didn’t get what I ordered due to a UPS mistake, but I’m pleased with Garden Winds Customer Service response and support! Thanks"


Verified
3/5

2018-05-11

disappointed

"the canopy I ordered was too small though it stated it fit my lowes swing
it may be helpful to include measurements of canopy online with description
i had to send it back with a $10 cost to me.......

"


Verified
5/5

2018-05-11

Great customer service, product was excellent.

"Great customer service and support. Product was exactly what I needed. Thanks."