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Product & services pricing
3.74/5
Chance of future purchase:
3.82/5
Shipping & packaging:
4.51/5
Customer service:
4.02/5
Return/Replacement policy:
3.89/5

Verified
1/5

2018-05-08

We are still waiting.

"We ordered two replacement awnings and were advised Garden Winds is waiting for their supplier. That was three weeks ago and we have not heard that a supplier has come through with the awnings."


Verified
5/5

2018-05-08

Just the perfect fit. Great Quality

"It was very easy to get the cover for my gazebo, after so much struggle buying covers online, Garden Winds Customer Service made it look so easy and could not believe how perfect the cover fit the gazebo. I am very pleased and I recommend anybody who needs a gazebo cover to order from Garden Winds."


Verified
5/5

2018-05-08

Garden Winds was excellent

"The company is excellent. The product that I purchased was sub par. Who makes a BBQ cover with open grommets on each side that allows rain to come through? The seams of the cover are poorly sewn and I doubt that it will last through the season. I will use the product as a template and take it to a canvas shop where I can get a quality cover made."

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Verified
5/5

2018-05-08

Well satisfied!

"Worked out well got what needed"


Verified
4/5

2018-05-08

Keep it Up!

"The product I ordered is great and fits well. However, the shipping process could have been much faster."


Verified
3/5

2018-05-08

Not completely satisfied!

"Ordered a pergola replacement canopy. The material of the canopy was great, however the grommets used on the canopy are of poor quality. I was actually pressed for time and didn’t have time to return it so instead I purchased a grommet kit and replaced the grommets of quality that should have been used by Garden Winds. Remember people reorder if the quality of the first purchase is good. STOP CUTTING CORNERS!!!!!"


Verified
5/5

2018-05-08

New Replacement Cushions

"Great service, fast shipping, and a perfect fit for a reasonable price. All we could ask for!"

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Verified
5/5

2018-05-08

Replacement Gazebo Canopy

"Questions were answered quickly. Received product in record time. Very happy with purchase!"

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Verified
5/5

2018-05-08

swing topper like original

"Purchased a swing topper for the three person swing I had that had taken a beating with ice that tore it. I got it, and it fit like a glove, and the color matched almost perfectly! I am totally happy with my purchase! Well worth the money!! It was shipped very fast and received in great condition! thank you"


Verified
5/5

2018-05-08

Excellent

"Was easy to order and arrived really fast! Good quality and great price! Love it will be ordering and extra one!"


Verified
5/5

2018-05-08

great

"took a little longer then expected to get it, but everything was great."


Verified
5/5

2018-05-08

text-a-photo customer service

"Awesome! The ability to take a photo and text it to a customer service rep and then get immediate help was great. Fast. Easy. Accurate. "

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Verified
2/5

2018-05-08

Velcro /size

"1 This was a little too large in size...
2 There is definetly not enough velcro and there are no corner hooks causing it to come up immediately even with a small breeze!
3 The tier part is not made correctly! The slots are positioned wsy too far away causing it to be flopping in the wind!
4 Just buy thr better one! Quality is awful.
5 Had to go get clamps to hold it down.
"


Verified
5/5

2017-07-24

Excellent fast service

"This is the second time using this company. Amazingly fast delivery and exactly as described. "

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Verified
5/5

2018-05-08

most comfortable chaise cushions ever

"This cushion I bought is so comfortable, I love it.
It was easy to purchase and they got it to me in a timely manner.
"