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Product & services pricing
3.74/5
Chance of future purchase:
3.82/5
Shipping & packaging:
4.51/5
Customer service:
4.02/5
Return/Replacement policy:
3.89/5

Verified
4/5

2018-05-07

So far so good.

"I purchased a new replacement canopy and I wasn't sure it would fit because"


Verified
1/5

2018-05-07

mfg taking orders, taking money, no ship

"Very disappointed, purchased gazebo last year, end of season took down ...this year put back up, canvas ripped, ordered replacement, on backorder no timeframe given, money was taken from bank after a week called to check on order at that time says ship date December 2018..... so i had to cancel order...I have a gazebo that is up with no canopy and a family member with cancer that has no shade in yard .... I’ve tried numerous places for a replacement canopy, I guess I’ll have to take gazebo down and throw out .....we enjoyed last year so much "


Verified
5/5

2018-05-07

Quick delivery...easy to build

"I was amazed how fast this came and how quickly I built this file cabinet.
Could have used more glue.

Excellent Quality!!
"


Verified
1/5

2018-05-07

Long wait. Half the summer is over before I receive it. Not impressed.

"Not impressed that I have to wait over a month for the cover I wanted. You should tell us that it is not available before we order. Can't cancel my order because it was already processed. I wouldn't have ordered it if I knew it wasn't available for another month. "

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Verified
5/5

2018-05-07

Excellent

"Very professional and courteous "


Verified
5/5

2018-05-07

My gazebo cover

"We received this order in just a couple of days, and installed it right away. Last Friday there was a windstorm with almost hurricane force winds, trying to lift my gazebo off the deck, and creating extreme pressure against every connection. The velcro tabs all held, and the stitches that hold them to the cover material stayed secure. This was a true test of the fabric and sewing strength. The only disappointment I have is that the corners don't stay intact... there is nothing to secure them over the edge of the gazebo frame; also the velcro tabs don't keep the sloping cover taut, so rain continues to build up, creating pools of water that have to be manually released."

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Verified
4/5

2018-05-07

Garden winds

"Web site is clear and concise, easy to use."


Verified
5/5

2018-05-07

Cushions and Canopies

"Great selection, products, and fast delivery."

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Verified
5/5

2018-05-07

Excellent fast service

"Order posted on Weekend parcel,arrived 4 days later from USA to,Canada
"


Verified
5/5

2018-05-07

Perfect from start to finish

"Item was as described. Delivery was quick. "


Verified
2/5

2018-05-07

Disappointed

"The product is much lighter than the original. It has been installed now for two weeks and is already torn in three spots due to high winds. And it is not waterproof at all. The original product lasted over eight years. They recommend removing during high winds and rain, but that's not very practical. Very disappointed."


Verified
5/5

2018-05-07

Great customer service.

"Great customer service. I asked a question on a Sunday. Response immediate. I ordered and the shipped on Sunday! "

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Verified
3/5

2018-05-07

Not a good fit

"I bought the gazebo replacement that was recommended from Garden Winds after I sent a photo of my frame. The top doesn't fit that well. I hope that after a few rains I'll be able to adjust the fit."


Verified
5/5

2018-05-07

Replacement awning cover

"Easy to install. Like the elastic on the corners as well as the drip holes.
"

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Verified
5/5

2018-05-07

Great Customer service

"Garden winds helped me to find the right product for my gazebo cover. I took a picture of my gazebo frame and Garden winds sent me the right product that works like a charm. I had very hard time to find this product on the Amazon. I had few returns with Amazon none of their product works.

Great customer service. I will use them again and again.
"

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