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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
2/5

2018-02-12

Long wait...

"Although I have ordered the same items from here before and never have had a problem, this time they will not ship for 4 months...??? "

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Verified
5/5

2018-02-12

Great experience

"Second time I've ordered, very happy with garden winds"


Verified
5/5

2018-02-12

Quick Delivery

"Product delivered quickly! Cushions are only days old but appear to be good quality! They look great!!"

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Verified
5/5

2018-02-12

Monterrey

"I received the product perfect and the one I expected "

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Verified
2/5

2018-02-11

Too long to receive

"Ordered a long time ago but I think it will be March before I get it. Not great turn around time."


Verified
5/5

2018-02-11

Helpful

"Very easy to find and replace. Ready to go. "


Verified
5/5

2018-02-11

order

"ordered it. got it. put it up. looks good."


Verified
1/5

2018-02-10

Torn canopy after two days

"I installed the canopy on a Tuesday and on Thursday one of the corners is torn. No high winds or rain, poor quality. Need a refund or replacement. "


Verified
4/5

2018-02-10

Swing sling

"Very good experience. Thank you!"


Verified
5/5

2018-02-09

Great customer service!

"Had a small problem with my order but they took care of it immediately and made sure I was satisfied. Ordering was easy and delivery was prompt. "


Verified
5/5

2018-02-09

Great Customer Service!!!!

"I didn't know the model or name since my gazebo had been given to me. I contacted the customer service dept via email. I got a response right away from David Bravo. He asked me to take pics and email to him and he would try to figure out what kind of gazebo I had. He was successful and referred me to a company that sells the canopies. He went above and beyond. "


Verified
3/5

2018-02-09

Canopy

"My canopy that I had on the frame only after 2 years shredded so I replaced it. It took almost 2 weeks to get an email reply"

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Verified
5/5

2018-02-09

web site was great

" I could get exactly the right cover. Shipping was fast"


Verified
5/5

2018-02-08

Great products.

"Great pergola cover. The weighted rods reall keep cover in place. Arrived sooner than expected. "

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Verified
5/5

2018-02-08

ontime and east to install

"The canopy arrived per shipping schedule and was wSy to install. This is the third replacement canopy I have ordered through this company because they make it so easy. "

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