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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2018-01-04

Garden Winds has NEVER failed me in customer service or delivery.

"I will always use your company for my outside needs. Your company has the product, service, and delivery! I will always shop with you. You are worth the price! You never fail to deliver."

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Verified
5/5

2018-01-02

Looks great

"So cool to be able to get a canopy for my older style gazebo. Went up in a jiffy, and fits perfectly "


Verified
3/5

2018-01-02

Not Awful

"I was so excited to find a company that made a replacement canopy for our umbrella and was willing to wait the couple weeks for shipment. The order was delayed by a month. I did have to call to find out the status, would have been nice to receive an email or call letting us know there was a delay. We eventually received the canopy and our credit cards wasn't charged until it shipped. The canopy is very well made, it is however slightly larger than the original. With that said it didn't come with any velcro attachments to hold it to the umbrella frame when it's opened and closed. This would have been a good addition. I was able to save the velcro straps from the old canopy which now has to be sown to the new canopy. Fingers crossed it will work otherwise the canopy will just blow off the frame when a good breeze come through. Over all we are happy with the quality just wish it were a bit more snug or I didn't have to do extra steps to hold it in place."


Verified
5/5

2018-01-02

Replacement gazebo canopy

"We had no clue what type gazebo we had. I first ordered on Wayfair & got the panels & screens. (Thought I was getting canopy was well since it stated canopy included). I found a canopy to match the sides. Worked out great!"

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Verified
3/5

2018-01-01

Confusing

"The model numbers keep changing so it is difficult to re-order canopies. Customer service was helpful."


Verified
5/5

2017-12-31

Perfect fit

"Perfect fit. Our patio swing looks like new. Thanks."


Verified
5/5

2017-12-31

excellent service as always

"Same service as always, Excellent!"

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Verified
5/5

2017-12-30

Great service

"Everything was great but we miss understood the order.
Michael
"


Verified
5/5

2017-12-30

JAKEfromWOODSTOCK,

"Once on web page, simple steps to follow, store purchased at, size of structure, type of canopy, clicked order, received in 3 days"

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Verified
5/5

2017-12-30

Great Canopy!

"Excellent job! Quick, easy and arrived fast. "

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Verified
5/5

2017-12-29

Met my need

"Ordering was easy. Received timely. Product was what was expected."


Verified
3/5

2017-12-29

Quality lacks.

"Poor quality. Clip placement is off. Corner torn after one season of use. Expensive product considering quality and durability. "


Verified
2/5

2017-12-28

Canopy for swing

"I have order been waiting three months for the item to be available but that never happened. than placed an order so that when was supposed to come for 12/16/2017 it was out of stock.... this was supposed to be a Christmas present but that did not happen..... i was told that the new shipment will come in the spring, well i will not hold my breath and wait for it will be out of stock at that time also....... i getting to think that it will never be ordered....."


Verified
5/5

2017-12-28

swing canopy

"Shipped fast and everything was as promised"


Verified
5/5

2017-12-27

Easy Pergola Topper

"Each time I have ordered new covers for my pergola, the experience has been great. They were delivered in record time and always has met my expectations."