"From my call to completion of sale great. Professional & pleasant rep. Excellent customer service. No hassle. "
"The website was OK - but checking out was a nightmare, couldn't retrieve my password from previous order so I created a different account. Can't do a one-ltime order. I love the product."
"The cover fits my gazebo and is the correct one I called to verify. But - there is no way to attach it so I pretty much wasted my money for something that does not work.
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"Personnel responded quickly to my questions. Recommended correct replacement. "
"Great price, great product which keeps me coming back when i need a canopy "
"The canapy I was promised would fit my swing according to you and your company reps doesn't fit. It's 3 inches to short. Thanks for waisting my money on shipping."
"Good product.. Would purchase again.."
"My order was processed efficiently and the swing cover is well made. I will shop here again."
"Originally wanted complete kit with screens and after receiving confirmation of delivery, a second email was sent the following day saying the inventory was short. After speaking with customer service I made the switch and ordered without the screens. The order was received the following day "
"Canopy is very nice and arrived on time"
"Delivered on stated date, packaging was perfect, cushions are sturdy and everyone can enjoy the swing again. Quality product and easy ordering. Thank you"
"Great product, quick delivery, good price."
"ordered wrong size. received credit except they took out 10 bucks for restock. I dont remember that in the shipping order about a restocking fee. Condition of the product was good. wish it would have fit."
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Ordered a replacement canopy for our Garden Winds Pergola because the original was worn and frayed after only two years (but admittedly, Houston weather is pretty extreme). Ordered the best version exactly specified for the Pergola Part Number we have.
It eventually arrived, but we could not be more disappointed. The canopy was not only not quite as wide as the original, but it is almost twice as long, making it necessary to roll-up a huge amount out of fear that cutting it would fray the material.
Worse, much worse, is that the canopy is an incredible amount thinner than the original - so thin that it always looks wrinkled and, worse yet, blows up and flaps between the pergola reinforcements. It can't last long. Even though it is thinner, it is not porous like the original, so the wind grabs it like a kite, making it pull, billow and tug even more.
Should have just bought another pergola for what this junk cost
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"The replacement roof I purchased ,fit ok as did the mosquito netting. My problem is that, when you purchase a replacement it should be very similar. Colour was way off but I could live with that. The material seemed like umbrellaa material. But When it rains everything gets soaked it does not stop the rain at all. I understand a weather protectant would be required to preserve the roof. But did not expect I would need it to seal it in the first place the roof is useless it was a waste of my money the cost was $ 337.64 Canadian I am so disappointed "