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Verified
1/5

2017-07-14

i should never have done business with this company, lesson learned

"From the 1st shipment of my estate swing es1602 I should have known something was not quite right and just gotten my $2000 back. The 1st shipment was an assortment of 1-off pieces. Nothing was in an original box, plus it was missing parts. It went back. The next shipment looked a lot better although not everything was in an original box. It still looked like someone took parts off a shelf and tossed them into a shipping box. That was in evidence because it took another 5 shipments over several months for me to get all the needed parts. That included replacing some of the parts sent to me in error. Then, periodically an issue would arise and the gates would stop working. I would call. either they sent me a new part or explained how to 'repair' the issue. I kept records, I know who I spoke to and when. Now after year 3 the motherboard is fried. They want ~ $180 from me to get me gate working. I will probably put the parts on E-bay as I'm going to another company to get a better quality gate opener. A waste of time and money."

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Verified
5/5

2017-07-13

"Love the custom specs options"

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Verified
5/5

2017-07-10

"Judy is an excellent customer service rep"

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Verified
4/5

2017-07-10

Works great!

"The Gatecrafters Estate Swing we installed operates very quickly and quietly. Technical support was promptly available, even on weekends. "

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Verified
5/5

2017-07-07

Excellent product

"We highly recommend this for quality and price."

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Verified
5/5

2017-07-01

"David was very helpful. On site visit was a plus."

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Verified
5/5

2017-07-01

Easy

"Ordering is very easy, watch the details especially measuring and style of mounting."

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Verified
5/5

2017-06-28

"Ordered From other company, After a month was told they were out of stock . And they would be refundinding my money. After talking to David ,Got a gate shipping out next week And saved over $200.00 to boot"

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Verified
5/5

2017-06-28

Happy Harp

"Just bought my first autoharp, and it needs new chord bars and this was the best site for pricing. Very Happy"

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Verified
5/5

2017-06-24

My first order

"Great price .Easy to use website had exactly what I needed and fast shipping. ................
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Verified
4/5

2017-06-23

"All was well with the ordering process."

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Verified
4/5

2017-06-19

"Ease of navigation through the process. Thank you."

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Verified
5/5

2017-06-18

"Just ordered. Will follow up after arrival."

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Verified
5/5

2017-06-13

Gold Finger

"It was just heavenly, Amanda was the best!"

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Verified
5/5

2017-06-13

"greatbbbbbbbbbbbbbbbbbbbb"

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