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Verified
5/5

2017-06-12

Great Company, Great Service

"I was tasked with purchasing a heavy duty gate opener for our HOA. Its a general access gate for our community. Since I didnt know a thing about gate openers I began to research what was needed and my options. I finally found Gate Crafters. They had a huge amount of info and choices on their website and offered information and help over the phone. I called them several times asking a great many questions and verified the answers directly with the manufacturers they recommended. Having a great deal of confidence in them now I called back and talked with Mr. Dave Masterson. After a long conversation with him he designed a system and e-mailed a bid. Going back and forth with him making changes I pulled the trigger and ordered a great system which arrived quickly. I have called Dave back a few times now for more information and additional purchases and he's always been friendly and helpful. Very Impressed. I am confident as I complete the installation Gate Crafter's and Dave Masterson will be there for me.. "


Verified
2/5

2017-06-12

"I waited for a return call for 3 hours, did not get one so I decided to order without speaking with someone. "

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Verified
5/5

2017-06-10

Only one to be found so far!

"You seem to be the only ones that sell this product reasonably cheap. Just wish tje shipping wasn't so expensive!!!"

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Verified
3/5

2017-06-07

First time order.. Will know my full satisfaction after delivery

"Great price! Hopefully the product is quality. The customer service was phenomenal!!! Thanks"

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Verified
5/5

2017-06-07

Great help service

"Looking around at other company's to make sure I was getting a good deal. Found the prices where good and David was a great helping me make my our. "

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Verified
5/5

2017-06-01

The Gate GoTo Place for me

"I love using Gatecrafters! They have everything that I've ever needed for my swing gates. They are very knowledgeable and have videos and resources galore. Keep up the good work! Special thanks to Judy! Big help!! "

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Verified
5/5

2017-06-01

Good stuff at good prices

"It took just a few minutes on the website to decide which panic bar to buy and purchase it."

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Verified
4/5

2017-05-31

Good customer Service

"The main reason I come back to gatecrafters because of customer support. Products are similar to other sites but customer support is 5 stars. Please keep the good work and customer like me will come back for your business.
By the way, I order the ES-1000h to replace my ES-500 but with 433 mhz receiver both my pilot (2012) and Siena (2015) homelinks are no longer working. At first they worked for couple days and them completely stoped working and no matter what I try to reset they are muted. This is the reason I have to order 2 extra remote controls. If I knew this in advance, I would buy 2 extra remotes to save the shipping fee.
"

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Verified
2/5

2017-05-28

Rude inexperienced

"I dealt with 3 "tech" people. The 1st sent me direct to Apollo. The second was a **** the 3 rd tried to be helpful but didn't have product knowledge. There was a 4th who confirmed I needed a 433MHz to make my wkp-p wireless. These's no mention you need the adpt. to make it wireless when you purchase. BTW you have the wrong info for hooking up the CS-200 to a 1050 unless to dig into you site and find the cool tool that allows you to select the opener and match it with the accessory. "

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Verified
5/5

2017-05-28

OPENING DOORS

"I RECEIVED GOOD ADVICE THE 2 TIMES I CALLED TO GET HELP ON DECIDING ON A GATE OPENER AND ACCESSORIES. I RECEIVED GOOD INFORMATION AND PLACED THE ORDER LAST NIGHT. THANKS, MARGIE"

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Verified
5/5

2017-05-22

Great

"My experience was great.Dealing with Gate rafters was a great experience! "

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Verified
5/5

2017-05-22

Great product, Great Service!!!

"Highly recommend this company for their products and service."

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Verified
5/5

2017-05-21

Gate Repair Made Easy

"My electronic gates at the entrance to my property stopped working months ago. I thought I needed a new battery, but that was not the problem. I have a relative who's an electronics genius, and he came out and located the trouble within minutes. We went on Gatecrafters, and I ordered the part he said we needed. It was quickly shipped, and arrived in just a few days! I'm very pleased."

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Verified
5/5

2017-05-11

"i like the redesigned gate gate lock and wanted to try the mag lock"

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Verified
1/5

2017-05-10

WORTHLESS JUNK - Estate Swing Original Low Impact Automatic Gate Lock

"this lock is worthless due to the design of the locking mechanism, the solenoid lock is housed inside a steel box section that is 1.2 mm thick steel, the steel box has 3 sides around the solenoid lock. the 3 sides of the steel are easily bent and broken if pushed.

once the lock is attached to a gate, the the gate applies all of its force on the lock, a child can easily break this lock by pushing on the gate. a decent gate operator will break his lock just by opening force.
"

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