"Great Price, however the website is not very user friendly."
"A little hard to get in touch with your sales rep for your order."
"Price is phenomenal. Can't wait to see the product
Will be purchasing more."
"Web site worked well, follow up email and info from Judy was outstanding, technical support was easy to obtain and Kevin was very helpful in providing technical guidance. very pleased with this experience. On line ordering for parts works best when you have real people that know the business available to follow up and provide info to the customer.
Overall a very positive experience. "
"Product was as described and delivery was right on time! Great job guys!"
"David is the bomb. Been trying to fix this for 3 weeks!"
"I was amazed at how quickly my gate opener arrived after ordering. Some companies that offer free shipping take forever to get the purchase to the buyer - not
Gatecrafters. Everything was packaged very will and received in great shape. I was especially pleased that a company representative was assigned to be my contact. The representative was easy to contact and very helpful. This is the most pleasant online buying experience I have encountered."
"They answered all my question quickly designed an entrance gate that fits my needs exactly. Great company to work with. "
"I purchased the Estate Swing 1000H Single Swing Gate Opener and it has worked perfect! The smart usage feature really helped my husband out, he didn't need to go through the hassle of programming. Saved him so much time, and I knew that he didn't screw it up. When we purchased this item, Judy was very knowledgeable and ensured me that if my husband needed help, Alex, their head tech would be able to help him. The manual provided was step by step so Alex wasn't needed. But we are glad that if he needed help they would be there for us. This gate opener has given me a peace of mind, and I know that my family will be safe. I will be back to order more! "
"Very slow at shipping and really not much communication besides automated emails.. still haven't received my order"
"Found what I needed. Received in a timely manner."
"I needed a control board for my Mighty Mule gate opener's control arm. I ordered the part & received it within 2 days. The part was exactly what I needed and I was able to install the part & have the gate working again. Thanks for your assistance. "
"Still wait
I'm still waiting on order"
"Communication lacking. I had to contact compant to find out status of item; to find out that it hadn't been ordered. Still haven't heard on shipping of item. Sent another email today, but haven't had a reply back.
Paid for 3 day shipping.... that was w waste of money. "
"Gatecrafters provides great customer service. I am a residential customer and they treat me like I am one of their big commercial customers. They are always friendly, willing to discuss my specific needs and to recommend solutions"