"The entire pròcess of selling my phone to Gazelle was simple. The instructions on how to prepare the phone were clear. The container to ship it in arrived quickly. The price was fair and put into my account without a hitch."
"The arrival of the boxes to send my products in was quick and the amount that I was quoted for my products was exactly what I received. Payment was very quick even though the estimated time for payment was supposed to be much longer."
"I placed my order for a Samsung Note 5 on 8/1/2016 with 1 business day shipping. Guess what, it still hasn't even shipped. *edit I have updated my review after FINALLY receiving help from someone who seems to still care at the company. There was only one person I spoke with there whom wasn't rude to me and spoke down to me and that was a supervisor named Danielle.
Their first tier of support has seriously degraded from the last time I dealt with them around September 2015. Today 8/4/2016 my phone finally shipped which should be here tomorrow, lets hope it's in the condition it was listed in.
It's sad to say that even though they did refund my shipping the way this transaction was handled this will be my last interaction with them. I had fully intended to send in my iPhone 6+ after the Note 5 arrived but I've already contacted another company and I'm getting an offer $85 more than gazelle offered,
It's pretty easy and quick to send in your phones for some quick cash as they have the fastest turn around for any sites I have tried, however it's a shame they can't get their act together in the selling department because they have great prices in phones. Some of the lowest prices I've seen "
"Very pleasant experience with Gazelle. Promptly got boxes for mailing, email confirming transaction, and fair and satisfactory payment."
"Couldn't be more satisfied. The online experience was easy, and the check came quickly. I will definitely use Gazelle in the future."
"Selling my macbook was easy and i thought the price was fair."
"Second time I've used the service; great this time too."
"The shipping process was very smooth. The money was paid quickly. I highly recommend Gazelle."
"This was my second sell with Gazelle. Super easy and got my money fast. I will use again! "
"The process of Gazelle purchasing your iPhone is super simple and getting payment is super fast. I got my quote on a Weds. The box arrived by Friday and I put it in the mail on Saturday. By Tues morning I had the money in my Paypal account. Incredible!! "
"Quick, efficient and easy......Gazelle is truly the BEST!!"
"Gazelle exceeded my expectations on two transactions within two months. Batting a thousand doesn't happen very often, however, with Gazelle this is Business As Usual."
"Good fast service, I would use them again."
"Gazelle couldn't make it easier to sell your old phone. The process is simple and fast. "
"Entire experience from inquiring about selling my mobile phone to receiving my check. was absolutely the easiest I've ever encountered on line. The Gazelle folks have got it together. Now I know what to do with my old smart phones. I'd recommend their services in a heartbeat......"