"ho avuto un piccolo problema con una stampante 3d presa da loro. Hanno indicato subito una soluzione e offerto un buono di 20€ (sostituito su mia richiesta con una bobina di filamento per stampa 3d). Precisi e disponibili in tutto consigliatissimo fare acquisti con loro, prenderò sicuramente altre cose sul sito."

"great website with customer service always on top! always glad to return and will be again"

"I orderd vacuum cleaner Osotek Hot wave H100pro, Xiaomi. The cleaner fall of station and broke. The company try to repair it. But it can t be rapaired. They refound me all amount of money! Great experience! Thank you so much!"

"I recently bought a Proscenic P12 cleaner. While the product is very good, its battery was faulty. I opened a ticket with Geekbuying's customer support, and they stepped in very quickly. They sent me a replacement battery (even twice, as the first replacement was faulty too) and solved my problem. Honestly, I did not expect such great after-sales support. Congratulations!"

"Swift responses, quick problem resolution, whoa!

I’m definitely sticking to that for a very long time. Thanks Geek!"

"I order 2 Sounarc A1 speakers on April 23 2024, I receive the items on time and I checked both of them if they are working fine. Everything was good (I didn't check them thouroughly allthough, for example buetooth distances etc.).
I started using just one of them every day and after one month I decide to take and the second one out for use. I tried to pair them, but i discoverd that i can't do that, only if they are in a very close proximity each other (less than a meter). Outside this distance the connectivity was lost. The same problem occured also when I connect the problematic speaker with my phone. Everything was perfect as long as i leave the phone next to the speaker. If i tried to take it further, it starts to play broken and little further the connectivity drops. I contact the customers support on June 3 and after expaining the problem and providing a video with it, they just send me a new one by June 6 (no need to send the problematic one back)!!

So for one more time, best prices (when i bought the products they where in an amazing price with a great discount), very quick and friendly customers support and great aftersales support!!"

"
Ho acquistato un incisore laser in offerta sul sito geekbuying.com.
Ero troppo scettico perché il sito non lo conoscevo.
In una settimana mi è arrivato il pacco in ottimi stato.
Nel momento in cui lo fatto l ordine di un mecpow x5 in omaggio regalavano il piatto a nido d'ape, ma quando mi è arrivato a casa,nel montaggio ho notato che il piatto a nido d'ape era un 400x400 mentre l incisore mecpowx5 è un 600x600.

Ho contattato l assistenza di geekbuying.com è devo dire che il loro team hanno risposto in giornata sul mio problema e spiegando con un email personale ,il problema avvenuto.
Loro hanno rilevato le mie foto inviate in allegato è hanno valutato il mio problema inviandomi il nido d'ape della misure dell incisore 600x600.

Quindi la mia valutazione è che il sito è consigliato trovate prodotti elettronici in offerta e l assistenza è ai livelli professionali,il loro team lavora in modo eccellente per capire le esigenze del cliente . Ogni giorno ricevevo una loro email,seguendo il mio caso professionalmente.

Quindi continuate così, complimenti al team di assistenza clienti per non aver abbandonato i clienti nel momento critico.
"

"I have bought an electric scooter (Order No.: 5929566) and after 10 months had some problems with it, but the Geekbuying aftersale service resolve a problem in very decent time. They shipped me a new part that was broken. Excellent experience. Many thanks to Geekbuying team"

"I was having an issue with the Device, that I've bought almost a Year ago. Customer service of Geekbuying was quick to respond to my messages and offered to either completely replace my device or give me a sufficient refund. I've chosen a refund and then almost immediately got my money back.


Great Experience, would surely recommend!
"

"I have bought a laser engraver and after 2 months have some problems with it, but the geekbuying aftersale service resolve a problem in very decent time.
They shipped me another laser head.
great expirience.

thank you"

"Great site and fast support"

"I had an issue with my gamesir order recently. The device was working except few triggers. A new device was resent quickly to replace the old one. Great customer experience"

"ho ricevuto una macchinetta danneggiata il servizio clienti è stato disponibile e mostrando tutte le foto del prodotto me ne hanno spedito uno nuovo, perfetto questa volta. numero ordine 6277180"

"Excellent experience. Received faulty item then replaced in no time with a working one. I advise"

"GeekBuying,
valid prices and excellent after-sales
Competitive prices, serious and responsive after-sales service. I had a minor problem but it was quickly resolved in after-sales, an advantage is being able to speak in your native language for support or after-sales, they translate and respond (Italian for me). satisfied with Geekbuying
I'm very glad"