"Excellent service. I'm happy."

"I had a problem with the supplied device (android box ax95) and could no longer use it. I reported the problem to customer support and searched for a solution. After several attempts to solve the problem with the device they offered to send me a new device with slightly inferior characteristics but free of charge - without any fee and without the obligation to send back the broken one. Mostly the support has surprised me positively and I can recommend it to anyone."

"After a malfunction on my vaccum, Roborock H7, contacted customer support from geekbuying. With video and photo proof, in a matter of days, they sent me a new floor brush, and everything is perfect again. Thankyou very much"

"Delivery within 2 days.
If there are any problems or queries, you open a ticket and get an answer within 2 days.
All in all, very satisfactory!"

"The laser cutter that I bought had a problem and it was stressful to find out the cause. Customer service didn't find the exact solution, but they pointed me toward the root of the problem and I was able to solve it."

"I had a little issue with earbuds. The sevcive managed my problem professional. "

"I ordered a new notebook at Geekbuying. However, it turned out that it was too slow for my demands, so I wanted to send it back for refund. Originally, I send it back to the wrong destination, however, the Geekbuying support was very kind and helped me finding out the correct address. Finally I got the refund within 1 week - so no problems. Thank you Geekbuying Team! "

"Bon produit et bon service après vente."

"Unfortunately, the ordered but in time delivered robot has a failure. Contacted to customer service who was open minded to resolve the problem, replying within 1,5 days, finally replaced the complete equipment and send a new one without any additional charges."

"I received a faulty pair of TWS earphones (Tronsmart Battle) and when I contacted Customer Services they offered me to send a free replacement (I received it extremely fast in less than 48h) and that second time without problem. "

"Although mr earbuds initially talked to each other they would'nt link to bluetooth prperly. I was offered a partial refund which I refused, Geek Buying then credited my account wuth the full costs. From my first correspondance to my full refund took 6 days. No complaints, a pleasure to do business with."

"Fully satisfied with Geekbuying customer service. They were proactive and opened to resolve my claim by following requests what I had. Answers came very fast and at the right time. Very positive experience, fully recommended."

"The ordered bikes (electric) came in time, and everything was perfect. After some time I noticed 2 parts where not ok and I emailed Geekbuying service. They immediately came in action and problem was solved by sending out new parts. PERFECT!"

"I want to thank the store's service for their quick response and solving problems as soon as possible. The service worked at a high level. I can confidently recommend this store."

"An overheating problem with A95X F4 was solved within 10 days with another item which works well. It was a very pleasant experience comunicating with customer service. Way to go!"