"Website is simple and attractive. Costumer support works fast. "
"great site for shopping.Flawless service. I received a defective product and I was served immediately.I highly recommend buying it has very good prices and very nice products"
"The after-sales service was very quick to answer and solve the problem. The replacement item was quickly delivered."
"Had some issues with my 8 months old e-bike Fiido d11. Motor and seat battery holder defect.
Geekbuying took care of it. Within 1 month the supplier send me a new motor and seat battery holder.
With the help of YouTube videos I could repair te e-bike myself."
"I had bought some Tronsmart Onyx Ace earphones however the left earphone didn't charge I talked to geekbuying support, they gave me some tips to try to solve the problem and unfortunately the earphone still doesn't work, and to compensate for this situation they sent me some Brand new earphones and they work perfectly.
5 stars.
Thank you geekbuying."
"Avevo comprato un paio di auricolari da più di 12 mesi e perciò fuori garanzia. Ho contattato il servizio clienti specificando che gli auricolari non funzionavano più e comunque loro mi hanno subito accontentato rispedendomi un altro paio di auricolari. 5 Stelle."
"I ordered beelink gt king device and for some reason the device's remote only worked using BlueTooth and did not have a USB adapter for the Wifi connection. The connection would drop and could not reconnect, unless I did an cursor on/off on the remote. I contacted GeekBuying just before Christmas during a very busy time. After sometime due to the busy time, they sent me a new remote and USB Adapter. I am VERY pleased that the problem was corrected! THANK YOU! "
"Muy buen servicio tanto como tienda online como, servicio postventa y atencion al cliente. Sin duda no dejare de comprar en su pagina."
"Acquistato a luglio Roidmi Eve Plus, a novembre si è rotto un pezzo, contattato il venditore nel giro di pochi giorni ho risolto. Un po' lunga l'attesa del ricambio, ma tutto ok"
"I am very satisfied with Geekbuying, great prices, excellent and friendly customer support and fast delivery ! I recommend it !!"
"After like 2 months and low use, my left phone from tronsmart onyx ace stop working.
I open a ticket, and in 6 days i got the new phones replacement.
Just amazing communication and fast assistence.
Recommend for sure and will buy with them again for sure."
"I bought a ROIDMI NEX 2 Pro. An unserious company. There are no complaints at all. They just match the supplier. The product doesn't work like me and their approach disasters. Choose a serious and decent e-shop that also handles complaints, not just sales. I will never buy anything here again. For me, it is a scam because I respond to e-mails without any procedures for resolving complaints. I mean, a scam."
"I was promptly attended by the store. The product I purchased was defective within the first 24 hours. I got in touch with support, which after explaining what happened, solved my problem. They sent new product. I'm waiting for the new order."
"The product I bought has a very good quality, the quality/price is excellent.
The shipment was quick and the product was well packeged in the original box. It works perfectly. After some months I was using it, the vacuum cleaner had some problems of malfunction but the costumer service was very gentle and quickly helped to fix the problem."
"nice feed back after selling.
Solved my problem quick and fine , using my warranty.
Nice jobe. 5*"
"Excelent service ! very helpful and the best one i've seen so far "
A rep from GeekBuying, Geekbuying.com, has responded:
“Dear Petergear,
GeekBuying offers a 1-year limited warranty for most Consumer Electronic products.
For the issue, we have sent an email concerning a better solution. So please check your mailbox in time.
We hope your order problem will be resolved soon.
Thanks for your kind understanding.
Best Regards
Geekbuying.com
”