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Product & services pricing
4.70/5
Chance of future purchase:
4.57/5
Shipping & packaging:
4.65/5
Customer service:
4.68/5
Return/Replacement policy:
4.82/5
Featured Review


Verified
5/5

2021-10-06

Order number 5528226 and great after sale customer service

"I ordered kugoo kirin m4 pro scooter from them (geekbuying). I had to return the product for some reason but the after sale customer service was just brilliant. You always get a reply if not sooner (but you will get a reply with a possible solution). I highly recommend them because of their customer service and because of the of electric scooters and bikes"

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Verified
5/5

2021-10-04

great service

"I had a problem with ebike, the service requested a few photos and video, identified the problem and promptly sent me a spare part.
I am happy and thank you for the great service geekbuying.
"

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Verified
5/5

2021-10-01

Best Costumer service !

"I oder 2 android box.
One of them had a software bug that could not be fixed even with new firmware.
So they send me new device which arrived in 3 days.
Very professionally and honestly I am their customer forever, thank you GEEKBUYING

YOU ARE THE BEST !!!
"

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Verified
5/5

2021-09-24

Excellent post sale service and excellent product

"I was very unhappy after I got my first pair of earbuds. Only one side works fine and you cant pair the both sides. I opened a ticket and they sent me a replacement.

The second one works flawlessly'

Thanks to the customer service.
"

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Verified
5/5

2021-09-22

aftersales did a good job

"battery problem on my bike in the warranty period, the aftersale service sent me link to post the pictures and the vidéos of the problem
after a while the seller sent me quickly a new battery for free, I'm very satisfied and confident with geekbuying.com
"

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Verified
5/5

2021-09-18

Perfect

"Great product. Great service. Excellent seller!
"

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Verified
4/5

2021-09-07

QUICK CUSTOME SERVICE HELP FROM GEEKBUYING

"7The problem with controller to my ebike was solved promptly by its replacement, delivery of new part took only 7 working days. Problem fixed. I am pleased and surprised with the level of communication and quic solution by geekbuying. "

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Verified
5/5

2021-09-02

Beautyfull service

"Full professional team !! My order was a very fast ,easy and beautyfull delivered!!! When I was have a problem ,,service was amazing and super fast reviewed and successfully resolver love them !!!!any other my shopping nowhere else ,, big respect ,,"

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Verified
5/5

2021-09-03

Understanding customer service

"The item arrived super quick (Germany). Unfortunately, the product was not what I expected, but the customer service tried their best to help me resolve the issue, until ultimately offering a free replacement or refund. Great customer service."

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Verified
5/5

2021-08-30

Extremely efficient

"I highly recommend this store. She has an efficient, fast and objective service, thinking about solving problems after sales. I had a problem with the product and without stalling already solved what makes me consider this company as one of the most efficient and effective. Buy without having problems and without fear.

Fernando , Brazil
"

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Verified
5/5

2021-08-27

Warranty claim

"Very happy with service of my warranty claim, profesionally sent video which solve my problem. All good"

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Verified
5/5

2021-08-13

Good aftersale service!

"We could communicate well and quickly, so we found a solution for the problem!"

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Verified
5/5

2021-08-10

E-Bike ADO A16

"Bought 2 ebikes
one all good, the other didn't.
Thanks to geekbuying's after sales and their tips, everything turned out fine
"

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Verified
5/5

2021-08-03

Good service after sale geekbuying.com

"I am very satisfied with the after sales service. It is difficult to find a dedicated service of this that has care and attention for the customer. Saverio"

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Verified
4/5

2021-08-02

SAV réactif

"J'ai reçu ma commande avec un écran défaillant. Le SAV m'en a retourné un rapidement. Je suis pleinement satisfait de ce service et de mon produit maintenant réparé."

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