ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.70/5
Chance of future purchase:
4.57/5
Shipping & packaging:
4.65/5
Customer service:
4.68/5
Return/Replacement policy:
4.82/5
Featured Review


Verified
5/5

2021-11-25

Buen servicio postventa

"Hace unos meses compré un Minisforum con ellos. Lo encontré mucho más barato que en otros sitios y la empresa me daba confianza. A los pocos días empecé a tener problemas con la unidad y después de hacer las comprobaciones necesarias, no tuvieron inconveniente en cambiármela por otra unidad. Todo fue bastante rápido y quedé muy satisfecho con la atención que dedicaron a mi problema y con el servicio."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-11-25

Customer service

"Very satisfied with their customer service. Every time when I correspond with them, I am quite assured to get a prompt reply with detailed instructions on any follow up actions. Keep up the good work! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-11-24

2.4G Game Wireless Controller

"My order did not work, immediately after the opening of the case was sent to another one. Attitude to super customer, recommended for my part."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-11-23

Excellent Support hotline - far above anything I have seen so far !

"Actually this was an unexpected experience - I got my earpods by mistake shipped in a wrong color and contacted aftersales support.
Mistakes happen, so I was not initially upset by the issue and expected a discount or replacement.

The issue was handled highly professional - and responses were really quick - no one needed longer than a day and communication was professional and very friendly !!!

After a few days I was contacted by the carrier (DHL) and the earpods were picked up for return. In parallel I received the earpods with the correct color.

Really excellent service !
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-11-19

Amazing after sales service - fast response and support

"I had an issue with the battery when I received the bike, I contacted the after sales service and after a few mails, they provided me a fast and effective solution to my problem.
Thank you so much
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-11-17

Great store

"I really like this online store, especially their delivery from warehouses in Europe. All ordered items are as described and usually of great quality. Items also arrive very quickly. I had a few issues with postage, but the support was responsive and helpful. My best online shopping experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-11-15

Very very satisfied with customer service

"Customer service is great. They helped us with everything! I have to only - recommend this store. Many thanks, kominar"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-11-15

Excellent store and service

"Order number 5545121.

I bought an Engwe EP2-Pro electric bike at Geekbuying. I couldn't be more satisfied with the purchase. They were quick to send, everything went well. However, the bike had a free wheel problem. I got in touch with Geekbuying, we exchanged e-mails, videos and the problem was solved. I recommend this store.

Thanks for everything.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-11-11

Really satisfied

"Item arrived on time, top service aftersale "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-11-07

Good

" My tronsmart onyx ace earphones broke and I got the new one in 1.5 weeks."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-11-05

Excellent #5548982

"I received my ordered items more than in time.
Good quality !
I had a small problem with a charging cable which was resolved fast and without any problems.
Best foreign shop ever !!!
Shop is definitely to be recommended.
Dagmar
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-11-04

Excellent service

"I bought a Tronsmart Spunky Beat TWS headset, which after using a couple of weeks appeared to have a defective battery. After explaining the situation, and explaining that I couldn't make a video of it, the seller sent out a new product without any problems.

Better service than AliExpress offers lately.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-11-02

Excellent service client

"Achat effectué en pré commande du e dreame v 11. La brosse ne fonctionne plus au boit de plusieurs semaines. Envoi différents échanges et preuves au service client qui me renvoi au bout d'un mois une brosse neuve. Un très bon service client. Merci"


Verified
4/5

2021-10-25

Great service almost perfect

"I tell my experience with the hope that someone will be useful. I bought a Walkingpad C1, the package took a while, but it arrived whole and in working condition. After 6 months of use, almost every day use, the engine stops working ☹️. I write to the service that you of Geekbuying, very cordially sent me another motor, after almost a month it arrives but, it is in very bad condition. So I ask to send me another one and after a couple of emails and another 30 days it arrives, and it's perfect. So in summary, excellent sales service, great customers service, slow but safe shipping. I will definitely be back to buy "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-10-07

Beelink GT-King

"I am very satisfied with the purchase, the speed of delivery and especially the customer service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process