"Waited over a month for some inner tubes to be delivered, they were the correct branding, matching my transport but the angled valves were too big and didn't allow the wheel to turn. I contacted CS and they asked for picture/video evidence of the problem. I sent the proof and they were really friendly and refunded me for the items. Very happy with the service, just wish delivery was a little faster but overall i'd give a thumbs up."

"Ho comprato presso sito internazionale geeekbuying la fantastica bicicletta elettrica Fiido M1 ad un prezzo molto concorrenziale, forse il migliore al mondo, anche più conveniente di quello della Fiido stessa. La bicicletta è arrivata senza nemmeno un graffio, con tutte le chiavette neccessarie a montarla. Tempo massimo trenta minuti e la bicicletta era pronta per essere utilizzata. Grazie agli ammortizzatori anteriori e posteriori che mi permettono di pedalare senza nessun problema anche sui percorsi sterrati risulta essere molto comoda. E poi è veramente bella da vedere. Ogni volta che la prendo le persone in strada non possono non fermarsi ad ammirarla. Il cambio scimano funziona a meraviglia e la pedalata assistita non permette di sentire la fatica quando ci sono molte salite. Sono veramente soddisfatto e contentissimo. Unica pecca il tempo della consegna. A causa del virus ci sono voluti più di due mesi. Ma ne è valsa la pena. Lo rifarei cento volte. Il servizio clienti nonostante e viste le difficoltà mi è sempre stato vicino. Anche se non parlo l’inglese grazie ai traduttori istantanei abbiamo potuto comunicare senza nessun problema per tutto il tempo necessario. Non mi hanno abbandonato nemmeno per un secondo. Grazie mille. Acquisterò ancora presso di voi se ce ne sarà possibilità.
"

"i've been purchasing on geekbuying for a few years, in average once a year. itmes always arrived in a +- month.

when my item got broken after a few months of use, they quickly sent me a new one!

when my item arrived dead (DOA) at first they tried to offer me some payment or discount, but i insisted for a full refund and they did.
thank you!"

"They sold defect item and after long and exhausting conversation with their aftersales they gave me partial refund which was only 15% of the price originally paid."

"WEBSITE SIMPLE AND ATTRACTIVE. COSTUMER SUPPORT WORK FINE AND SUPPORTIVE"

"I have contacted the customer support service for a problem with my earbuds. They promptly replied asking some more information about the reported issue. Very soon they kindly offered a fully refund of my purchase order to solve the case. This helps to trust to buy on GeekBuying. "

"This a page where you can buy a lot of different things, and if you have a problem with the order, you will have the best custumer server you may experience"

"Ordered a Walking Pad 11th June. Half the price of ordering in UK. I chose the cheap option-shipping by sea, expected delivery time 60 days, actually arrived 6 July.
I found the ordering a little confusing as lots of different options ranging greatly in price. Once ordered, my order kept saying 'being processed'.
I contacted them to ask if order had been accepted and got a reply within 24 hours assuring me that my item was about to reach Poland, at which point, I would get a tracking no. All good, item was delivered today. I asked 3 questions, all answered quickly. First order from this company, certainly won't be the last. Really pleased with Walking Pad, came with UK adaptor. Very happy with delivery and purchase"

"I ordered an item as it was reported to be available in Poland and the item was going to be shipped in 1-5 days. After waiting for a few days without an update, I decided to write to the customer service and they told me that the item is currently unavailable and I have to wait for the new stock without providing a specific date. In the meantime, on their website, the item is still currently marked as available. Why do the mark an item as available if it's not true? I asked for a refund and they told me that I have to wait for 7-15 days, why do I have to wait for so long if they never shipped this item? UPDATE: Refund was received after 3 days"

"Excellent earbuds for the price. This is my second set after a slight problem with the first. Sound quality is very, very good considering the price. Bluetooth connection to watch and phone, (Huawei Mate 30 Pro), is fast and problem free. Call quality is so much better than other bluetooth headsets I have owned, and believe me I've tried from cheap to very expensive. These have the best connection for voice calls overall. Highly recommended."

"Great experience and customer service"

"My order - 5175167 never came since I first ordered from their site last April 5. There were about 5-6 tickets created to follow up the order status. All these tickets were replied with where the item was (pending in KL,Lumpur) and to wait. All messages were like robotic replies (same replies) with no strong customer support. Sure, there's a pandemic, but my orders from other sites overseas and even farther from the head office of Geekbuying in June have all arrived. Very weak customer support. Please do yourself a favor of NOT purchasing from this site. Unless you want to be transacting to a WALL with no concern for your orders. By the way, my credit card was already charged and paid for but I still don't have the item. Not so cool right?"

"I've recently bought a wireless headset.
The price was very good, the shipping has been Superfast (2-3 days) and the product was well packaged too.
Moreover I had some trouble with the product due to build quality... And the after sale service too has been very good to manage my enquiry.

Very recommended e-commerce!"

"The delivery was fast, and the Customer Service gave me a right answer to a product issue"

"I spent over $150 on this order that was shipped two months ago but now shows as lost. I've ordered from them before but will never do it again. The refuse to send a replacement or refund my money. My credit card company reject my dispute before this is a Chinese company. The customer service was very rude despite the fact the me and my friends were looking to order a lot more stuff. Stay far away from these evil thieves. "