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Product & services pricing
4.28/5
Chance of future purchase:
4.62/5
Shipping & packaging:
4.61/5
Customer service:
4.66/5
Return/Replacement policy:
4.67/5

Verified
5/5

2023-11-02

Best IT service, especially for seniors.

"Adam was really fantastic well worth the money. I would not stop to use Geeks2U any time I had a problem.
As a Senior citizen Adam not only fixed the problem but talked me through it.
Thank you Adam.
"

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Rep reply posted 2023-11-02
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for the kind words! We are so pleased Adam provided such a pleasant experience!”


Verified
5/5

2023-10-31

Fast and fantastic

"Great service and advice from James"

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Rep reply posted 2023-10-31
A rep from Geeks2U, Geeks2U, has responded:

“Thanks for letting us know about James's great service. ”


Verified
5/5

2023-10-30

Mac mini/printer install & set up email accounts

"Vivek was fantastic & very knowledgeable. So helpful with my requests re how I'd like printer/scanner set up to make it easier for me . Highly recommend this company & Vivek"

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Rep reply posted 2023-10-31
A rep from Geeks2U, Geeks2U, has responded:

“Thanks for getting in touch! We're glad to hear Vivek was able to help and appreciate your lovely comments. ”


Verified
5/5

2023-10-25

on-site tech support

"Richard arrived within the scheduled time, was clear, polite, logical and most helpful.
He satisfactorily resolved the issues we had identified.
"

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Rep reply posted 2023-10-25
A rep from Geeks2U, Geeks2U, has responded:

“Thank you ever so much, we appreciate the feedback!”


Verified
5/5

2023-10-20

Geeks deliver!

"We have used Geeks several times and always been happy with the result. The technicians have always been prompt, understood our problems and more importantly have been able to fix the issues while explaining to us clearly what has gone wrong. The booking system is easy and overall we love this service."

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Rep reply posted 2023-10-22
A rep from Geeks2U, Geeks2U, has responded:

“Happy to hear that you continue to get consistently good services. Thanks for the feedback.”


Verified
5/5

2023-10-19

Excellent service

"Glen from Geeks was highly professional, helpful and went to a lot of trouble to fix our issues."

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Rep reply posted 2023-10-20
A rep from Geeks2U, Geeks2U, has responded:

“Thanks for getting in touch and I'm glad to hear Glen was able to assist. If you have need of our services again, then you're more than welcome to request for him! ”


Verified
5/5

2023-10-19

Good service

"Very happy, technicians always on time and helpful"


Rep reply posted 2023-10-20
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your comments! I'm glad to hear out technician was helpful and that we could assist! ”


Verified
5/5

2023-10-18

WiFi Issues

"From the moment I called Geeks2u the experience was amazing. I was given the name of a technician with a date and time they would arrive which all happened as planned. Jason was extremely knowledgeable and fixed my problem that I have been putting up with for years. All done quickly and cheaply. Exceptional service and well worth it."

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Rep reply posted 2023-10-19
A rep from Geeks2U, Geeks2U, has responded:

“Happy to hear that is was all taken care of in a nice quick manner.”


Verified
5/5

2023-10-11

Problem solvers

"Excellent service and problem solving skills. "

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Rep reply posted 2023-10-11
A rep from Geeks2U, Geeks2U, has responded:

“Thanks for the feedback. Glad to hear that your problems were solved.”


Verified
5/5

2023-10-09

Good service

"Our computer tech guy knew what he was doing to fix my computer problem well done great service"

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Rep reply posted 2023-10-10
A rep from Geeks2U, Geeks2U, has responded:

“Thanks for your feedback and I'm glad to hear we could assist! ”


Verified
5/5

2023-10-06

Excellent Service

"Michael our onsite agent knows his stuff, was very helpful and co-operative. 5 Stars."

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Rep reply posted 2023-10-08
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for your feedback, so glad we could help!”


Verified
5/5

2023-09-28

Satisfied Customer

"I had good communication from the time I booked. Until job finished. Agent worked efficiently and friendly, solved my problem in good time.
The cost was very good
"

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Rep reply posted 2023-10-01
A rep from Geeks2U, Geeks2U, has responded:

“Thanks very much for your comments. Delighted we could assist!”


Verified
5/5

2023-09-28

Prompt and efficient service

"Mark has attended my home before to fix a problem with my computer. He is very competent at what he does and does it with ease. Today he installed a new printer for me and set everything up. He ensured everything was functioning and that I could operate the system. Thank you for this fabulous service. I have and will continue to recommend your company to others. Thanks again."

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Rep reply posted 2023-09-28
A rep from Geeks2U, Geeks2U, has responded:

“Many thanks, we really appreciate the feedback and your continued business!”


Verified
5/5

2023-09-26

Exceptional

"Great service from booking - explained process and pricing in great detail, excellent communication and the knowledge from our technican Michael was amazing. Worked efficiently, and did multiple tasks whilst programs were loading and transferring so to not waste time. Highly recommend them for any computer issues, problem solving specialists "

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Rep reply posted 2023-09-26
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for the wonderful feedback, we are so pleased you had a positive experience with our Booking and Tech teams.”


Verified
5/5

2023-09-21

Great

"speedy help. good service from Ian,"

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Rep reply posted 2023-09-24
A rep from Geeks2U, Geeks2U, has responded:

“Happy to see the service was quick and easy for you.”