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Product & services pricing
4.38/5
Chance of future purchase:
4.77/5
Shipping & packaging:
4.59/5
Customer service:
4.66/5
Return/Replacement policy:
4.67/5

Verified
5/5

2024-01-30

Excellent service. Highly recommend.

"Booked through Office Works where we purchased our laptop, printer and external drive. Call back was almost immediate, staff were great to speak with in regards to what we needed and making an appointment. "Geek" was excellent. Nothing was too much trouble, punctual, helpful and made sure we were happy with the work before he left. Highly recommend."

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Rep reply posted 2024-02-01
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, I'm pleased you had such a positive experience with us!”


Verified
5/5

2024-01-30

Awesome Service

"Great Service. Felt taken care of "

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Rep reply posted 2024-01-31
A rep from Geeks2U, Geeks2U, has responded:

“I'm glad we could help!”


Verified
5/5

2024-01-29

Great Service

"Very easy to book a job. Joel arrived on time and completed the job in a professional, efficient manner."


Rep reply posted 2024-01-29
A rep from Geeks2U, Geeks2U, has responded:

“I'm pleased we were able to help so quickly!”


Verified
5/5

2024-01-25

Excellent

"Really wonderful service with a successful outcome.
Would use again in the future for sure.
"


Rep reply posted 2024-01-25
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, I'm glad we were able to help!”


Verified
5/5

2024-01-25

Excellent Service from Geeks2U

"Harvey was EXCELLENT ... really knows computer hardware & software tech stuff .. and exceptional & patient at explaining it "in plain English" to someone like me who doesn't understand anything tech. Really happy with his help & happy to recommend him & the Geeks2U service. Thanks again :-)"

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Rep reply posted 2024-01-25
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback! I'm pleased you had such a positive experience with us, and I'll be sure to pass this on to Harvey!”


Verified
5/5

2024-01-24

Excellent help

"Thomas was excellent. He was very efficient, explained everything thoroughly and was very conscious of privacy when asking us to add a password. We would definitely use Geeks2U again and would recommend them to friends and family."

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Rep reply posted 2024-01-24
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your feedback! We'd be more than happy to have Thomas out to you again if you require assistance in the future!”


Verified
5/5

2024-01-19

Geeks reliable & convenient

"Have used their service for years and been highly satisfied with outcomes."

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Rep reply posted 2024-01-21
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your continued custom and lovely feedback, we really appreciate it!”


Verified
5/5

2024-01-23

Best service

"Needed help with my printer. Jared from geeks to you was very professional, helpful and exceeded my expectations
"

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Verified
5/5

2024-01-23

Geeks to the rescue.

"As usual my experience with Geeks was very satisfactory "

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Verified
5/5

2024-01-22

Problem Solved

"Having a functional computer is essential as I deliver all my allied health services via tele health in a regional area. When I have a problem I always call Geeks2U and they provide great service remotely. Today was no exception - helpful and polite, above and beyond!"

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Rep reply posted 2024-01-22
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, I'm pleased we've been able to help again!”


Verified
5/5

2024-01-19

Excellent service!

"Very professional. I'm not tech savvy but Lawrence was very patient and explained everything so that even I could understand!"

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Rep reply posted 2024-01-21
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, I'm pleased Lawrence was able to help!”


Verified
5/5

2024-01-17

Connected!

"Mick understood my problem and acted on it straight away - he was very reassuring and corrected my errors seamlessly. It was a very happy experience."

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Rep reply posted 2024-01-18
A rep from Geeks2U, Geeks2U, has responded:

“I'm glad you had such a positive experience and Mick was able to help!”


Verified
5/5

2024-01-16

Fantastic Installation Service

"Geeks2U were very quick to respond and Haider arrived right on time. He was skilled and efficient and very helpful and patient in explaining the new printer's functions.

This is an excellent and valuable installation service.
"

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Rep reply posted 2024-01-17
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback Wendy! I'm pleased to hear you had such a positive experience”


Verified
5/5

2024-01-16

"Prompt service. Punctual, knowledgeable and friendly technician."


Rep reply posted 2024-01-16
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, I'm pleased to hear you had a positive experience!”


Verified
5/5

2024-01-14

Efficient and trustworthy

"Robert called precisely on time, adeptly fixed the issue with my computer, and was pleasant and easy to communicate with. I felt that he was trustworthy and professional. As he had fixed my main issue within half an hour, Robert asked if there was anything else I wanted help with, and did a few extra things, like cleaning up my computer. He was polite, friendly, efficient, and it felt perfectly safe to let him remotely access my computer. I really appreciate this quality of service, and commend Rob particularly. Thank you."

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Rep reply posted 2024-01-15
A rep from Geeks2U, Geeks2U, has responded:

“Thanks for the feedback. Glad Robert got to help you with more things than you were planning on.”