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Product & services pricing
4.29/5
Chance of future purchase:
4.63/5
Shipping & packaging:
4.62/5
Customer service:
4.66/5
Return/Replacement policy:
4.69/5

Verified
5/5

2023-12-14

Satisfaction guaranteed every time.

"Emilio turns up on time, is polite, fixes the problem and leaves with a smile!"

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Rep reply posted 2023-12-17
A rep from Geeks2U, Geeks2U, has responded:

“I'm pleased to hear you had such a positive experience with Emilio! Thank you for your feedback!”


Verified
5/5

2023-12-14

Wonderful service and technical skills

"Michael was wonderful, right from the moment he pressed the doorbell up to and including when he was leaving. His personal skills were just as great as his technical skills, and if I was his paymaster, I'd give him a raise. I was so impressed by him that after he left, I rang Geeks2u to tell them how wonderful he was.
"

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Rep reply posted 2023-12-14
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback Phillip! We'd be happy to have Michael back out to you if you require our services again!”


Verified
5/5

2023-12-14

Friendly informative Service.

"Daniel has successfully provided a friendly and informative service by transferring files, checking email data/connections and assisting me to understand some simple computer knowledge. Thanks for the prompt friendly service Daniel."

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Rep reply posted 2023-12-14
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, I'll be sure to pass it on to Daniel!”


Verified
5/5

2023-12-12

Prompt, professional and courteous

"From the first contact through the receptionist who took the time to listen to the problem and organise an appointment as soon as possible. The IT Tech Expert who arrived on time and delivered a service that was professional and courteous. He also sorted out IT security risks for me. Well done Geeks2U."

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Rep reply posted 2023-12-13
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your kind words, we really appreciate the feedback!
I'm happy to hear you had such a positive experience with us!”


Verified
5/5

2023-12-10

relief beyond belief !

"munaf put me at ease in explaining what had happened and why when a dns server outage occurred , he corrected the error flushed the system and installed a solution for future outages which may occur in the future!! Thank you Geeks 2u"

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Rep reply posted 2023-12-11
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback!
I'm pleased Munaf could help and we'd be happy to have him back out to you should you need assistance in the future.”


Verified
5/5

2023-12-08

I need some help quickly on a Saturday morning

"Very impressed with his knowledge and ability to solve my problems. Did it all with a smile. "

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Rep reply posted 2023-12-11
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, I'm happy we could help!”


Verified
5/5

2023-12-08

Great Geeks

"Michael turned up a little early, which was fine, and he got right down to business. He set up my new laptop etc, answered all the questions I could think of, and was unfailingly patient and polite. What's more he got everything done very much more quickly than I thought possible. He is definitely deserving of 5 stars. I'd give him a couple more if you'd let me!"

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Rep reply posted 2023-12-10
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, I'm pleased Michael could get everything sorted for you so quickly!
We'd be more than happy to have him out to you in the future if needed”


Verified
5/5

2023-12-06

Thank you Geeks!

"Peter arrived on on time. He was professional, courteous and through. Thanks Geeks!"

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Rep reply posted 2023-12-06
A rep from Geeks2U, Geeks2U, has responded:

“Thanks for your feedback, I'm pleased to hear Peter could help!”


Verified
5/5

2023-12-06

Great Customer Service

"Prompt and reliable service. Friendly and knowledgeable staff. Website was easy to navigate and book repairs."

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Rep reply posted 2023-12-06
A rep from Geeks2U, Geeks2U, has responded:

“Thanks for your feedback, I'm pleased to hear you had a good experience!”


Verified
5/5

2023-12-05

Highly Recommend

"Very happy with service provided - professional, efficient and pleasure to deal with. "

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Rep reply posted 2023-12-05
A rep from Geeks2U, Geeks2U, has responded:

“Thanks for your feedback, happy we could help!”


Verified
5/5

2023-12-02

Geeks 2U Service Call

"I was having issues with a new computer that wasn't working as I wanted it to so I contacted Geeks2U whom I had used previously.

Their response time was spot-on, their technician was a very nice chap who was very knowledgeable and easy to deal with.

He took the time to explain what he was doing and how it would fix the issues I was having.

I wouldn't hesitate to call them again.
"

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Rep reply posted 2023-12-04
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback.
I'm pleased to hear we could get your new computer working!”


Verified
5/5

2023-11-28

Satisfied customer

"Gary was on time, polite, understood my requirements and implemented what was wanted. He was also helpful with tips and information and gave affirmation that how I had been storing my data was the correct way."

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Rep reply posted 2023-12-03
A rep from Geeks2U, Geeks2U, has responded:

“I'm happy to hear Gary could help!
Thank you for your feedbacl”


Verified
5/5

2023-11-28

New router confirmed a clunker in my home

"Wasting many, many hours trying to install a modern router (no names) which led to using the services of a real expert. God knows how much more time I would have lost not knowing that the task was actually not possible. I learned an enormous amount watching the knowledgeable techie work the iPad, laptop, phone and desktop all together. Now happy using the old router and having my low opinion of modern digital architecture validated and confirmed. Amazon has confirmed my router's return. Never again."

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Rep reply posted 2023-11-29
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback! I'm pleased to hear everything is running smoothly with your old router now!”


Verified
5/5

2023-11-28

Good old fashioned service

"Brian, the technician who visited us was exceptionally helpful, and appears to have resolved the issue we had with a laptop. He was friendly and sociable and we would be happy to have him return should we have any further computer issues."


Rep reply posted 2023-11-29
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback! I'm pleased to hear Brian was able to help, and we'd be more than happy to have him back out to you in the future. ”


Verified
5/5

2023-11-28

Geeks2U and me!

"Brendan is polite and patient, very easy to deal with and this was his third time dealing with a techno ignorant person…..polite and patient each time. Problems solved, advice given, Geeks2U was someone we could/can always call on"

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Rep reply posted 2023-11-29
A rep from Geeks2U, Geeks2U, has responded:

“Glad Brendan was able to help you once again”