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Product & services pricing
4.38/5
Chance of future purchase:
4.77/5
Shipping & packaging:
4.59/5
Customer service:
4.66/5
Return/Replacement policy:
4.67/5

Verified
5/5

2024-01-11

Apple mail and web hosting email service

"Friendly service. A kind and polite person - Robert - knew how to get around issues I was having with Apple Mail and web hosting sites. Got everything I needed completed on time."

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Rep reply posted 2024-01-11
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your feedback, I'm happy you had such a positive experience!”


Verified
5/5

2024-01-05

Great Service Thanks

"Nick was very professional personable and got everything working.. Happy with the service :)"

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Rep reply posted 2024-01-08
A rep from Geeks2U, Geeks2U, has responded:

“I'm pleased Nick was able to get everything working for you! Thank you for your feedback”


Verified
5/5

2024-01-04

Excellent Customer Service:

"Pierre was the Technician Consultant who attended our Hornsby Home.
Pierre arrived on-time and set straight to work on our Wifi issue.
He was not prepared to give in until our issues were resolved.

Thank you Pierre

I recommend “Geeks are Us” to Sydneysiders.

Pierre was extremely polite & very professional.

Thank you Pierre
"

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Rep reply posted 2024-01-07
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback! I'm pleased Pierre was able to help, and we'd be more than happy to have him out to you again should you require assistance in the future!”


Verified
5/5

2024-01-04

Great honest information about computers

"Geeks 2 U provide an excellent service that is just what I need. Rather than spending hours trying to figure out what to do myself, I can pay for their service which is great value. I have always found their staff to be well mannered and honest. If it's not fixable or doesn't need fixing they say so rather than pretend. "

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Rep reply posted 2024-01-04
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, we really appreciate it!!”


Verified
5/5

2024-01-04

Saved my sanity

"Ralf has the patience of a saint, he was diligent in resolving my issue. An issue he hadn't encountered previously. I am delighted with the end result. Thank you Ralf"

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Rep reply posted 2024-01-04
A rep from Geeks2U, Geeks2U, has responded:

“I'm pleased to hear you had such a positive experience with us!
We'd be more than happy to have Ralf out to you again if you require assistance in the future!”


Verified
5/5

2024-01-02

Great service by a pleasant technician

"Dinesh was able to resolve all my issues quickly and pleasantly. Thank you"

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Rep reply posted 2024-01-02
A rep from Geeks2U, Geeks2U, has responded:

“Glad to hear your service was a pleasant one Tanya. Thanks for the feedback”


Verified Geeks2U Shopper
Verified
5/5

2024-01-02

Highly recommend

"Professional, personable & knowledgeable expert help"


Verified
5/5

2023-12-31

Friendly and prompt service all round

"Very appreciative of a Sunday appointment to put my mind at rest. The two people I spoke to on the phone and the 'Geek' who visited were all very pleasant and helpful."

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Rep reply posted 2024-01-01
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, I'm happy we were able to help!”


Verified
5/5

2023-12-28

Geeks2U magic

"Lawrence! Just brilliant, listened attentively to my explanation, then proceeded to fix the problem in quite a quick time."

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Rep reply posted 2024-01-01
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback! I'm pleased Lawrence was able to help, and we'd be happy to get him out to you again if you need our assistance in the future!”


Verified
5/5

2023-12-15

Excellent service.

"Excellent, professional and patient service. Good knowledge. Kind for someone with little tech knowledge.
Cheers. Would definitely recommend to others.
"

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Rep reply posted 2023-12-17
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your kind words, I'm happy we could help!”


Verified
5/5

2023-12-14

Satisfaction guaranteed every time.

"Emilio turns up on time, is polite, fixes the problem and leaves with a smile!"

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Rep reply posted 2023-12-17
A rep from Geeks2U, Geeks2U, has responded:

“I'm pleased to hear you had such a positive experience with Emilio! Thank you for your feedback!”


Verified
5/5

2023-12-14

Wonderful service and technical skills

"Michael was wonderful, right from the moment he pressed the doorbell up to and including when he was leaving. His personal skills were just as great as his technical skills, and if I was his paymaster, I'd give him a raise. I was so impressed by him that after he left, I rang Geeks2u to tell them how wonderful he was.
"

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Rep reply posted 2023-12-14
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback Phillip! We'd be happy to have Michael back out to you if you require our services again!”


Verified
5/5

2023-12-14

Friendly informative Service.

"Daniel has successfully provided a friendly and informative service by transferring files, checking email data/connections and assisting me to understand some simple computer knowledge. Thanks for the prompt friendly service Daniel."

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Rep reply posted 2023-12-14
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, I'll be sure to pass it on to Daniel!”


Verified
5/5

2023-12-12

Prompt, professional and courteous

"From the first contact through the receptionist who took the time to listen to the problem and organise an appointment as soon as possible. The IT Tech Expert who arrived on time and delivered a service that was professional and courteous. He also sorted out IT security risks for me. Well done Geeks2U."

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Rep reply posted 2023-12-13
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your kind words, we really appreciate the feedback!
I'm happy to hear you had such a positive experience with us!”


Verified
5/5

2023-12-10

relief beyond belief !

"munaf put me at ease in explaining what had happened and why when a dns server outage occurred , he corrected the error flushed the system and installed a solution for future outages which may occur in the future!! Thank you Geeks 2u"

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Rep reply posted 2023-12-11
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback!
I'm pleased Munaf could help and we'd be happy to have him back out to you should you need assistance in the future.”