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Product & services pricing
4.28/5
Chance of future purchase:
4.62/5
Shipping & packaging:
4.61/5
Customer service:
4.66/5
Return/Replacement policy:
4.67/5

Verified
5/5

2023-11-28

Excellent service and knowledge

"I had a young man called Harvey on the Northern Beaches visit me to set up my new laptop as I was having issues. Not only did he fix all the issues he set up a new email account for me . He was very polite and friendly and nothing was too much trouble. Highly recommend the geeks!!!!!"

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Rep reply posted 2023-11-29
A rep from Geeks2U, Geeks2U, has responded:

“Happy to hear that tech Harvey went above and beyond for you. Appreciate the feedback”


Verified
5/5

2023-11-22

Fixed long standing and annoying issue with emails and messages

"The service and communication was prompt, knowledgeable and courteous. Nicholas in particular was a pleasure to deal with.
"

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Rep reply posted 2023-11-22
A rep from Geeks2U, Geeks2U, has responded:

“Great to hear Nicholas was able to provide you with a satisfying IT support experience. Thank you for your review.”


Verified
5/5

2023-11-22

New computer system & printer installation

"I can't praise Michael highly enough, he was able to answer ALL my questions and solve any problems I had. He installed our new computer system & printer, backed up all our files and found solutions to existing problems that we were experiencing. Michael...you ROCK!!!"

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Rep reply posted 2023-11-22
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your review! So glad to hear all your IT systems were installed and running smoothly!”


Verified
5/5

2023-11-21

quick and courteous

"as above. all problems solved"

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Rep reply posted 2023-11-21
A rep from Geeks2U, Geeks2U, has responded:

“Thanks for the feedback. Glad to hear your problems were solved.”


Verified
5/5

2023-11-17

Laptop issues

" James was terrific, he really LISTENED and then explained how to fix things very clearly, and helped me to get to where I needed to be with q number of issues. He was very patient and knowledgeable.
Patricia, age 77
"


Rep reply posted 2023-11-19
A rep from Geeks2U, Geeks2U, has responded:

“Thanks for the feedback, Patricia. Great to hear that James was able to help you through you the issues.”


Verified
5/5

2023-11-15

Excellent and timely service.

"Tarooj arrived on time. He was friendly and very efficiently solved our issue with a minimum of fuss."

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Rep reply posted 2023-11-16
A rep from Geeks2U, Geeks2U, has responded:

“Always good to hear that the service was a positive one. Thanks for the feedback”


Verified
5/5

2023-11-14

Outstanding customer service

"Reuben, the technician showed up on time and his service was outstanding -friendly, efficient and thorough. Would certainly recommend this service to others!"

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Rep reply posted 2023-11-14
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for the feedback, We are so glad Reuben was able to help and provide you with good service!”


Verified
5/5

2023-11-14

Another positive experience

"I've used Geeks2U many times. Phone CSR to set it up was great. Bu I knew I needed onsite support, and they booked it in. I always ask for James - he's really good and easy to work with. I think their rates are fair for on site support. Can't imagine why I'd try anyone else."

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Rep reply posted 2023-11-14
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for the kind words and continued business, we are so pleased we have been able to assist.”


Verified
5/5

2023-11-11

Great Service......

"This is the second time that I have been fortunate enough to have Emilio attend over the years, he is a very experienced and capable representative for you company plus he brings with him an obvious conscientiousness amongst his many skills. Thank you once again........"

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Rep reply posted 2023-11-12
A rep from Geeks2U, Geeks2U, has responded:

“Glad Emilio was able to help once again. Thanks for the feedback”


Verified
5/5

2023-11-10

Great service and reasonably priced

"Our technician was out on the same day we called. Gave great advice and was able to assist us with our problem. Highly recommend Geeks2U."

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Rep reply posted 2023-11-12
A rep from Geeks2U, Geeks2U, has responded:

“Happy to hear that your issue was sorted quickly. ”


Verified Geeks2U Shopper
Verified
5/5

2023-11-09

Computer Fixed!

"Our Apple computer was giving us all sorts of grief and frustration. Within the hour, Matthew fixed our issues, gave us instructions on what to do if we have storage issues and knew exactly what to do, where to look and how to fix the problems we had endured for a long time."

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Rep reply posted 2023-11-13
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your review! It's great to hear those long term issues were resolved promptly by our technician Matthew!”


Verified
5/5

2023-11-09

Great service very helpful

"My technician was awesome he was able to find the problem with my pc very quickly "

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Rep reply posted 2023-11-09
A rep from Geeks2U, Geeks2U, has responded:

“Thanks for the feedback. Glad to hear your service was quick and easy.”


Verified
5/5

2023-11-03

Great response

"Prompt & professional, knowledgeable & fixed problem speedily "


Rep reply posted 2023-11-05
A rep from Geeks2U, Geeks2U, has responded:

“Glad to hear that your problem was solved quickly. Appreciate the feedback”


Verified
5/5

2023-11-03

Great Service

"Very user friendly website to enable making a booking. Plenty of appt times available to fit in with my calendar. Did have to ring Geeks 2 U and spoke to a very friendly man by the name of Josh who helped me immediately with my question. The technician , Adil, was friendly and very efficient, gave us a full explanation of what he had done before he left the house.
Very very happy with the service provided and the fee charged.
Thankyou Geeks 2 U
"

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Rep reply posted 2023-11-06
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for the lovely feedback. We are so glad you had a good experience throughout your service!”


Verified
5/5

2023-11-03

Total pease of mind

"I have used Geeks for a number of years now. Always reassuring to know that there is an expert on hand whenever needed. First class backup for business or individuals."

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Rep reply posted 2023-11-05
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for the continued support, Norman. ”