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Product & services pricing
4.40/5
Chance of future purchase:
4.78/5
Shipping & packaging:
4.59/5
Customer service:
4.66/5
Return/Replacement policy:
4.67/5

Verified
5/5

2023-11-15

Excellent and timely service.

"Tarooj arrived on time. He was friendly and very efficiently solved our issue with a minimum of fuss."

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Rep reply posted 2023-11-16
A rep from Geeks2U, Geeks2U, has responded:

“Always good to hear that the service was a positive one. Thanks for the feedback”


Verified
5/5

2023-11-14

Outstanding customer service

"Reuben, the technician showed up on time and his service was outstanding -friendly, efficient and thorough. Would certainly recommend this service to others!"

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Rep reply posted 2023-11-14
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for the feedback, We are so glad Reuben was able to help and provide you with good service!”


Verified
5/5

2023-11-14

Another positive experience

"I've used Geeks2U many times. Phone CSR to set it up was great. Bu I knew I needed onsite support, and they booked it in. I always ask for James - he's really good and easy to work with. I think their rates are fair for on site support. Can't imagine why I'd try anyone else."

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Rep reply posted 2023-11-14
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for the kind words and continued business, we are so pleased we have been able to assist.”


Verified
5/5

2023-11-11

Great Service......

"This is the second time that I have been fortunate enough to have Emilio attend over the years, he is a very experienced and capable representative for you company plus he brings with him an obvious conscientiousness amongst his many skills. Thank you once again........"

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Rep reply posted 2023-11-12
A rep from Geeks2U, Geeks2U, has responded:

“Glad Emilio was able to help once again. Thanks for the feedback”


Verified
5/5

2023-11-10

Great service and reasonably priced

"Our technician was out on the same day we called. Gave great advice and was able to assist us with our problem. Highly recommend Geeks2U."

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Rep reply posted 2023-11-12
A rep from Geeks2U, Geeks2U, has responded:

“Happy to hear that your issue was sorted quickly. ”


Verified Geeks2U Shopper
Verified
5/5

2023-11-09

Computer Fixed!

"Our Apple computer was giving us all sorts of grief and frustration. Within the hour, Matthew fixed our issues, gave us instructions on what to do if we have storage issues and knew exactly what to do, where to look and how to fix the problems we had endured for a long time."

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Rep reply posted 2023-11-13
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your review! It's great to hear those long term issues were resolved promptly by our technician Matthew!”


Verified
5/5

2023-11-09

Great service very helpful

"My technician was awesome he was able to find the problem with my pc very quickly "

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Rep reply posted 2023-11-09
A rep from Geeks2U, Geeks2U, has responded:

“Thanks for the feedback. Glad to hear your service was quick and easy.”


Verified
5/5

2023-11-03

Great response

"Prompt & professional, knowledgeable & fixed problem speedily "


Rep reply posted 2023-11-05
A rep from Geeks2U, Geeks2U, has responded:

“Glad to hear that your problem was solved quickly. Appreciate the feedback”


Verified
5/5

2023-11-03

Great Service

"Very user friendly website to enable making a booking. Plenty of appt times available to fit in with my calendar. Did have to ring Geeks 2 U and spoke to a very friendly man by the name of Josh who helped me immediately with my question. The technician , Adil, was friendly and very efficient, gave us a full explanation of what he had done before he left the house.
Very very happy with the service provided and the fee charged.
Thankyou Geeks 2 U
"

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Rep reply posted 2023-11-06
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for the lovely feedback. We are so glad you had a good experience throughout your service!”


Verified
5/5

2023-11-03

Total pease of mind

"I have used Geeks for a number of years now. Always reassuring to know that there is an expert on hand whenever needed. First class backup for business or individuals."

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Rep reply posted 2023-11-05
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for the continued support, Norman. ”


Verified
5/5

2023-11-02

Best IT service, especially for seniors.

"Adam was really fantastic well worth the money. I would not stop to use Geeks2U any time I had a problem.
As a Senior citizen Adam not only fixed the problem but talked me through it.
Thank you Adam.
"

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Rep reply posted 2023-11-02
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for the kind words! We are so pleased Adam provided such a pleasant experience!”


Verified
5/5

2023-10-31

Fast and fantastic

"Great service and advice from James"

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Rep reply posted 2023-10-31
A rep from Geeks2U, Geeks2U, has responded:

“Thanks for letting us know about James's great service. ”


Verified
5/5

2023-10-30

Mac mini/printer install & set up email accounts

"Vivek was fantastic & very knowledgeable. So helpful with my requests re how I'd like printer/scanner set up to make it easier for me . Highly recommend this company & Vivek"

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Rep reply posted 2023-10-31
A rep from Geeks2U, Geeks2U, has responded:

“Thanks for getting in touch! We're glad to hear Vivek was able to help and appreciate your lovely comments. ”


Verified
5/5

2023-10-25

on-site tech support

"Richard arrived within the scheduled time, was clear, polite, logical and most helpful.
He satisfactorily resolved the issues we had identified.
"

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Rep reply posted 2023-10-25
A rep from Geeks2U, Geeks2U, has responded:

“Thank you ever so much, we appreciate the feedback!”


Verified
5/5

2023-10-20

Geeks deliver!

"We have used Geeks several times and always been happy with the result. The technicians have always been prompt, understood our problems and more importantly have been able to fix the issues while explaining to us clearly what has gone wrong. The booking system is easy and overall we love this service."

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Rep reply posted 2023-10-22
A rep from Geeks2U, Geeks2U, has responded:

“Happy to hear that you continue to get consistently good services. Thanks for the feedback.”