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Product & services pricing
4.28/5
Chance of future purchase:
4.62/5
Shipping & packaging:
4.61/5
Customer service:
4.66/5
Return/Replacement policy:
4.67/5

Verified
5/5

2023-09-21

Great service

"Fixed my problems so much quicker than expected, Very happy "

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Rep reply posted 2023-09-21
A rep from Geeks2U, Geeks2U, has responded:

“Many thanks, we appreciate the feedback!”


Verified
5/5

2023-09-21

Great Company, and reliable people.

"Please see previous comments. If these are not available to you, then let me say that our experience from the initial telephone conversation to completion of the job was excellent, and we would not hesitate to recommend Geeks to our friends. Thank you, Doreen Morley and Borge Andreasen."

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Rep reply posted 2023-09-21
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for the amazing feedback Doreen and Borge, we are so pleased you had a positive experience with our team!”


Verified
5/5

2023-09-18

Great help

"Technician easy to talk to, explained things well. Sorted all our problems out as well as offering other suggestions for improvement on devices."

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Rep reply posted 2023-09-19
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your kind comments! We appreciate your business. ”


Verified
5/5

2023-09-18

Excellent Service

"Phil arrived promptly, diagnobed the problem quickly and fixed it speedily. He gave good advice on updating my ageing system. Ver pleased with Phil and his work."

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Rep reply posted 2023-09-19
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for reaching out and letting us know! It's most appreciated and you're welcome to request for Phil should you have need of him. ”


Verified
5/5

2023-09-18

Great service from Geeks2U

"Anders was extremely knowledgeable and very helpful. He has a very pleasant manner. I was confident that he would get everything sorted, which he did. I'd highly recommend him."

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Rep reply posted 2023-09-19
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback! I'm glad Anders could assist and you're welcome to request for him again if you need him in the future.”


Verified
5/5

2023-09-15

Very helpful

"Moazzam was very experienced, was able to fix my problem without any hassles. Phone staff was very helpful in arranging someone to come and help me"

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Rep reply posted 2023-09-17
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for the lovely feedback . Delighted we could assist!”


Verified
5/5

2023-09-14

GEEK TO U

"Adam was courteous on the phone when he rang to advise how far away he was and to confirm the address with me. When he arrived he was well spoken and very friendly to deal with. He spoke highly of Geeks to U and the services they can offer and I would recommend him and request him for any further jobs that needed completion. When booking the job in the lovely ladies I spoke to on the phone were helpful and accommodating. Overall - from beginning to end a very pleasant and helpful service."

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Rep reply posted 2023-09-17
A rep from Geeks2U, Geeks2U, has responded:

“Thanks very much for your comments, we really appreciate the feedback and your continued business!”


Verified
5/5

2023-09-12

Excellent service

"Good communication. Great."

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Rep reply posted 2023-09-12
A rep from Geeks2U, Geeks2U, has responded:

“Happy to hear that your experience was good one. Thank you for taking the time to rate our service.”


Verified
5/5

2023-09-11

First experience with Geeks2U

"Gus was very knowledgable , he explained what had happened and rectified the problem that i was experiencing I would recommend him to all us old dinosaurs"

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Rep reply posted 2023-09-12
A rep from Geeks2U, Geeks2U, has responded:

“Good to hear that the experience was a positive one.”


Verified
5/5

2023-09-09

GEEKS2U ARE BRILLIANT

"Geeks2u have helped me multiple times over the years I have been with them. They have always been very helpful, knowledgeable, and extremely professional. I would recommend them to anyone who needs help with their devices. They either come to you or sometimes it can be handled remotely. Their service is quick and their help and patience is very reassuring. I have always felt they go the extra mile to help all of their customers. All I can say is Thank You to Geek2u."

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Rep reply posted 2023-09-12
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for the positive response. We will endeavor to maintain, if not improve, this level of service in the future.”


Verified Geeks2U Shopper
Verified
5/5

2023-09-08

Amazing Service

"We can highly recommend Geeks 2u.
After us being scammed by someone we called Geeks 2u to come & do a thorough clean of our computer & phone.
The lady who answered our call was friendly & very helpful to get us same day service and the technician arrived on time & explained what he was doing to both devices & answered any questions we asked.
We give Geeks 2u a 10 out of 10.
"

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Rep reply posted 2023-09-11
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your lovely feedback! I'm happy to hear we could assist and feel free to call us if you have any other issues. ”


Verified
5/5

2023-09-02

Excellent service and fabulous communication. Extremely helpful, knowledgable and polite

"After having computer problems yesterday which we could not solve at all even when trying to look up online to resolve it and getting more frustrated as what we were told wasn't working for us. I rang Geeks2U this morning before and arranged an appoinment for a technician to come the same day. Excellent service and fabulous communication. Extremely helpful, knowledgable and polite. Advised of costs up front and as soon as I made the booking I had the email confirmations sent through from them. I was phoned by our technician when he was on his way to our place to do the job and he was wonderful. Solved our problem, explained what he was doing at each step and gave us good advice as well. Appreciate the help very much."

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Rep reply posted 2023-09-04
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for the kind words. We are very pleased you had such a great experience and everything was resolved.”


Verified Geeks2U Shopper
Verified
5/5

2023-08-28

Onsite service

"The technician provided an excellent service."

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Rep reply posted 2023-08-28
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for letting us know! We're glad our technician could assist you. ”


Verified
5/5

2023-08-22

OUTSTANDING CUSTOMER SERVICE

"Paul was polite and friendly. He explained everything he was doing as he worked through a solution for my 'hard-disk drive failure'. I appreciate everything Paul did and his honesty with the 'future life' of my computer - it is 12 years old, after all. Paul managed to kick some life into it and it will last - "how long is a piece of string?" My computer is working again :) I was happy to pay extra for same day service. Paul was worth every dollar spent! Thanks Paul!!! "

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Rep reply posted 2023-08-22
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for that amazing feedback! We are so pleased to hear that Paul was able to get your device back up and running for you!”


Verified
5/5

2023-08-20

"Dan knowledgeable and professional. Provided suggestions to enhance coverage and followed up within 48 hours to ensure satisfaction ???? "


Rep reply posted 2023-08-21
A rep from Geeks2U, Geeks2U, has responded:

“Thanks for taking the time to share your positive experience with Dan! We're thrilled to hear that he was both knowledgeable and professional when assisting you. ”