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Product & services pricing
4.38/5
Chance of future purchase:
4.77/5
Shipping & packaging:
4.59/5
Customer service:
4.66/5
Return/Replacement policy:
4.67/5

Verified
5/5

2024-03-04

Expert at work

"Aaron came to install a new printer which was done very quickly. Afterwards, he asked what I wanted to do with the printer and so he checked the function and everything worked quite fine. I am wxtremely pmeased with his knowledge and expertise."


Rep reply posted 2024-03-04
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, I'm happy to hear Aaron could help!”


Verified
5/5

2024-03-04

Help in setting up a new printer

"Jason from Geeks2U was very knowledgeable and professional and set up our MFC. The Geeks provide a great service."

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Rep reply posted 2024-03-04
A rep from Geeks2U, Geeks2U, has responded:

“I'm happy to hear Jason could help!”


Verified Geeks2U Shopper
Verified
5/5

2024-03-01

Great service!

"I am very happy with the service provided by Nick. He was able to resolve all the issues with my computer & get it to run efficiently again. I would definitely wish to have him come to my home again, should the need arise. Thank you!
"


Rep reply posted 2024-03-10
A rep from Geeks2U, Geeks2U, has responded:

“We are very pleased to hear Nick was able to get all issues resolved for you. Thank you for your continued business.”


Verified
5/5

2024-02-29

Professional

"Turned up in allocated time, polite, efficient, helpful and fixed the issues all in quick time."

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Rep reply posted 2024-03-04
A rep from Geeks2U, Geeks2U, has responded:

“I'm pleased to hear we could help!”


Verified
5/5

2024-02-23

Recommendation

"Was very impressed with the technical support and the relief of having someone calmly and professionally implementing their knowledge and enabling me to have the confidence to use my laptop and fix my email issues. Thank you so much. Sue b "

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Rep reply posted 2024-02-25
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback Sue! I'm pleased we could help!”


Verified
5/5

2024-02-12

Totally happy with Chris and Geeks2U service.

"Excellent, all my issues and technical problems were resolved. Thank you, Chris,"

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Rep reply posted 2024-02-13
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback! I'll be sure to pass that on to Chris!”


Verified Geeks2U Shopper
Verified
5/5

2024-02-12

ebay/photos was a problem.

"Rob was very clear in the process. We completed our task in little time. Will use Geeks
again.
"

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Rep reply posted 2024-03-10
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for the kind words, so happy Rob was able to help.”


Verified
5/5

2024-02-09

Help when needed

"Thorough, Courteous, on time, helpful.
"

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Rep reply posted 2024-02-12
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for the feedback, we are very happy we could help!”


Verified Geeks2U Shopper
Verified
5/5

2024-02-07

Got Us Up and Running Quickly

"We had been struggling for 2 days to get our new Internet Service and Equipment up and running and Phil arrived on time and got it working with some added tips on how to improve our service."

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Rep reply posted 2024-02-12
A rep from Geeks2U, Geeks2U, has responded:

“Customer called stating they have been charged twice Can admin tema please look into this”


Verified
5/5

2024-02-05

fixing my emails

"Malcolm was very knowledgible and fixed our problem completely."

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Rep reply posted 2024-02-05
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, I'm glad Malcolm could help!”


Verified
5/5

2024-02-05

Fast, efficient and prompt service

"Brian was very knowledgeable and rectified the issue very promptly. He was friendly and easy to discuss the issue with. Would definitely contact Geeks2U again."

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Rep reply posted 2024-02-05
A rep from Geeks2U, Geeks2U, has responded:

“I'm pleased you had such a positive experience with Brian, thank you for the feedback!”


Verified
5/5

2024-02-05

Fixed our issue within hour

"Stuart was able to sort out our problem with Office 365 within an hour .
I had used Microsoft helpline over last few weeks trying to sort it with them 3x2hr sessions they then escalated the issue but no-one from Microsoft has contacted me ( been 2 weeks ) Stuart has reset up our Microsoft account . Should be no more problems Thankyou Stuart .
"


Rep reply posted 2024-02-05
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback! I'm pleased Stuart was able to help resolve your Microsoft Office issues!”


Verified
4/5

2024-02-04

Bloody good

"Not having any knowledge with IT was very impressed with Petes performance"

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Rep reply posted 2024-02-05
A rep from Geeks2U, Geeks2U, has responded:

“Thank you, I'm pleased Pete could help!”


Verified
5/5

2024-02-02

Great Service

"Quick response to my call.
Eleanora was excellent in dealing with my problem
"


Rep reply posted 2024-02-04
A rep from Geeks2U, Geeks2U, has responded:

“Thank you! We'd be more than happy to have Eleanora out to you again in the future should you require further assistance ”


Verified
5/5

2024-02-02

Want The Best

"Very professional, expert advice, fixed a problem that I was unaware of with a damaged cable that could have posed a problem later (changed that with a spare I had) Changed our printer cartridges with my new ones, printer works beautifuly now. Fixed annoying pop up that just wouldent go away - now gone. Life is so much better now Thank you so much Geeks 2U You are the best!"

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Rep reply posted 2024-02-04
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your kind words! I'm pleased you had such a positive experience with us!”