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Product & services pricing
4.29/5
Chance of future purchase:
4.63/5
Shipping & packaging:
4.62/5
Customer service:
4.66/5
Return/Replacement policy:
4.69/5

Verified
5/5

2024-01-19

Excellent service!

"Very professional. I'm not tech savvy but Lawrence was very patient and explained everything so that even I could understand!"

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Rep reply posted 2024-01-21
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, I'm pleased Lawrence was able to help!”


Verified
5/5

2024-01-17

Connected!

"Mick understood my problem and acted on it straight away - he was very reassuring and corrected my errors seamlessly. It was a very happy experience."

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Rep reply posted 2024-01-18
A rep from Geeks2U, Geeks2U, has responded:

“I'm glad you had such a positive experience and Mick was able to help!”


Verified
5/5

2024-01-16

Fantastic Installation Service

"Geeks2U were very quick to respond and Haider arrived right on time. He was skilled and efficient and very helpful and patient in explaining the new printer's functions.

This is an excellent and valuable installation service.
"

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Rep reply posted 2024-01-17
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback Wendy! I'm pleased to hear you had such a positive experience”


Verified
5/5

2024-01-16

"Prompt service. Punctual, knowledgeable and friendly technician."


Rep reply posted 2024-01-16
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, I'm pleased to hear you had a positive experience!”


Verified
5/5

2024-01-14

Efficient and trustworthy

"Robert called precisely on time, adeptly fixed the issue with my computer, and was pleasant and easy to communicate with. I felt that he was trustworthy and professional. As he had fixed my main issue within half an hour, Robert asked if there was anything else I wanted help with, and did a few extra things, like cleaning up my computer. He was polite, friendly, efficient, and it felt perfectly safe to let him remotely access my computer. I really appreciate this quality of service, and commend Rob particularly. Thank you."

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Rep reply posted 2024-01-15
A rep from Geeks2U, Geeks2U, has responded:

“Thanks for the feedback. Glad Robert got to help you with more things than you were planning on.”


Verified
5/5

2024-01-11

Apple mail and web hosting email service

"Friendly service. A kind and polite person - Robert - knew how to get around issues I was having with Apple Mail and web hosting sites. Got everything I needed completed on time."

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Rep reply posted 2024-01-11
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your feedback, I'm happy you had such a positive experience!”


Verified
5/5

2024-01-05

Great Service Thanks

"Nick was very professional personable and got everything working.. Happy with the service :)"

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Rep reply posted 2024-01-08
A rep from Geeks2U, Geeks2U, has responded:

“I'm pleased Nick was able to get everything working for you! Thank you for your feedback”


Verified
5/5

2024-01-04

Excellent Customer Service:

"Pierre was the Technician Consultant who attended our Hornsby Home.
Pierre arrived on-time and set straight to work on our Wifi issue.
He was not prepared to give in until our issues were resolved.

Thank you Pierre

I recommend “Geeks are Us” to Sydneysiders.

Pierre was extremely polite & very professional.

Thank you Pierre
"

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Rep reply posted 2024-01-07
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback! I'm pleased Pierre was able to help, and we'd be more than happy to have him out to you again should you require assistance in the future!”


Verified
5/5

2024-01-04

Great honest information about computers

"Geeks 2 U provide an excellent service that is just what I need. Rather than spending hours trying to figure out what to do myself, I can pay for their service which is great value. I have always found their staff to be well mannered and honest. If it's not fixable or doesn't need fixing they say so rather than pretend. "

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Rep reply posted 2024-01-04
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, we really appreciate it!!”


Verified
5/5

2024-01-04

Saved my sanity

"Ralf has the patience of a saint, he was diligent in resolving my issue. An issue he hadn't encountered previously. I am delighted with the end result. Thank you Ralf"

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Rep reply posted 2024-01-04
A rep from Geeks2U, Geeks2U, has responded:

“I'm pleased to hear you had such a positive experience with us!
We'd be more than happy to have Ralf out to you again if you require assistance in the future!”


Verified
5/5

2024-01-02

Great service by a pleasant technician

"Dinesh was able to resolve all my issues quickly and pleasantly. Thank you"

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Rep reply posted 2024-01-02
A rep from Geeks2U, Geeks2U, has responded:

“Glad to hear your service was a pleasant one Tanya. Thanks for the feedback”


Verified Geeks2U Shopper
Verified
5/5

2024-01-02

Highly recommend

"Professional, personable & knowledgeable expert help"


Verified
5/5

2023-12-31

Friendly and prompt service all round

"Very appreciative of a Sunday appointment to put my mind at rest. The two people I spoke to on the phone and the 'Geek' who visited were all very pleasant and helpful."

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Rep reply posted 2024-01-01
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, I'm happy we were able to help!”


Verified
5/5

2023-12-28

Geeks2U magic

"Lawrence! Just brilliant, listened attentively to my explanation, then proceeded to fix the problem in quite a quick time."

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Rep reply posted 2024-01-01
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback! I'm pleased Lawrence was able to help, and we'd be happy to get him out to you again if you need our assistance in the future!”


Verified
5/5

2023-12-15

Excellent service.

"Excellent, professional and patient service. Good knowledge. Kind for someone with little tech knowledge.
Cheers. Would definitely recommend to others.
"

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Rep reply posted 2023-12-17
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your kind words, I'm happy we could help!”