"My knowledge of computers is somewhat limited and therefore I rely greatly on Geeks2U, who I've been using for a few years. I've found the company's consultants to be consistently very good to excellent, but Phil, who I used on Thursday, was exceptional on all levels - concern, communication, timeliness, knowledge and courtesy!"
"A very good experience booking the service to start with and then "my" Geek arrived about half an hour early. He was prepared to wait but I was happy to have him straight on the job. Every one of my problems or questions was handled perfectly, time was not allowed to drag but all was done quickly and professionally with a very pleasant verbal interaction at the same time. All of my problems now gone, so how can I help but give a 5 starv rating."
“We really appreciate the feedback and are pleased that your situation was resolved”
"Service was fantastic, Michael knew his stuff. Very patient and friendly and saved me a lot of headaches and frustration. "
“Thanks for the kind words, We are pleased you had a satisfactory service!”
"I have used Geeks2U previously with a great result. This time with Brendan was no different. He did what he could and helped me enormously. I would definitely recommend Geek2U. "
“Thank you for your kind words and continued business! We hope to continue to provide you quality service!”
"Michael was very knowledgeable, polite and helpful. Everything stated in the ads, txt and email from Geeks2U has been adhered to and I couldn't be happier with the service."
“Thank you for the review, We are very pleased you have had such a good overall experience with us!”
"I am in my 70"s and I am not Computer savvy all I know is how to turn it on and turn it off and to read my emails. Whenever I have a problem I contact Geeks to U and they send out a Technician who fixes it and tells me what he is doing and why. I would gladly recommend this Company to anyone and I would rate them as being 10 out of 10."
“Thank you so much for your feedback and continued business! So happy we can help!”
"Melvin was extremely helpful and fixed all my issues. Highly competent, yet able to explain things at my level. Honest and trustworthy, so happy with his services. Highly recommend. Thank you very much. Tania
"
“Thank you so much for the kind words Tania, So happy Melvin was able to work with you and get everything resolved!”
"Leo was fantastic
He fixed all the issues we had with a laser focus and a warm, friendly and gently spoken manner.
He was systematic and thorough.
Everything works perfectly now - printers all online, landline connected after moving modem and sorting wifi. I had tried moving modem before from garage and found the tvs were not working properly and had to put it back. Leo checked each one to ensure proper connection.
He answered my questions patiently.
I was very happy with the service indeed.
Thank you, Geeks2U ! "
“Thank you so much for the feedback, we are glad Leo was able to provide such a satisfactory service!”
"I was very happy with the service provided. The technician was punctual and very patient with an older person who isn't particularly computer savvy. Everything was explained so that I could understand, in consequence I would have no hesitation in recommending anyone to use your company."
“Thank you so much for the feedback, we are so pleased to hear you are happy with the whole experience!”
"Booked very easily on a Sunday, technician came right on time on Monday, very knowledgable, answered all of our questions. Very good!"
“Thank you for your wonderful feedback! I'm glad we were able to assist. ”
"James was knowledgeable friendly and efficient."
“Thank you for your feedback Tracy! We'll pass that onto James and we're happy to have them back out to you if you need their assistance. ”
"Excellent.
On time.
Listen carefully to our problem.
Able to give clear response to concerns.
Fixed the problem"
“Thank you for taking the time to post your wonderful feedback! We're glad we could assist. ”
"We have had excellent service from Robert in Gosford, Central Coast NSW and now moved to Cairns. Warren served us yesterday and while he was not able to help us - a 6 month old laptop computer has crashed and I need to take it back to Office Works for a replacement - he was a technician who gave us the confidence to be happy to call him again."
“Thank you for your wonderful feedback! We're happy to check if Warren is available should you require another service in the future. ”
"Ashan was absolutely amazing, his professionalism and Customer skills are Beyond the Best I've seen through out my Time as a Company Director. It's a very unique and rare talent to find these amazing talents and tonight Ashan more than Delivered them. He completely fixed our problems and made us feel great as he was able to explain why we were having these problems and now thanks to him, they are no more. Thanks again Ashan, you're a Legend.. "
“Thank you so much for your lovely feedback, we are so pleased your experience with Ashan was so positive!”
"Geeks2U are fantastic I wouldn't hesitate to use them at any time. There online booking is super quick and easy, and their staff are professional and always on time. Great rates for what they do, and they have always solved my problems that I've had with my computer. "
“That's great to hear, Thank you so much for the feedback!”
A rep from Geeks2U, Geeks2U, has responded:
“Thank you for your message Michael! It's very much appreciated and you're welcome to request Phil if you need his expertise in the future! ”