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Product & services pricing
4.28/5
Chance of future purchase:
4.62/5
Shipping & packaging:
4.61/5
Customer service:
4.66/5
Return/Replacement policy:
4.67/5

Verified
5/5

2023-07-03

Get your business laptop cleaned and spruced up!

"My business laptop needed a clean as the fan kept coming on. Nigel came out and gave it a good clean and now it's as good as new. Thanks Nigel.
"

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Rep reply posted 2023-07-04
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your comments and we appreciate your business! ”


Verified
5/5

2023-07-03

EXCELLENT SERVICE!

"MICHAEL HAS BEEN KIND AND HELPFUL! HE HAS SORTED MY COMPUTER PROBLEMS IN A METHODICAL AND ORDERED WAY AND ANSWERED ALL MY QUESTIONS! WONDERFUL! KATHY"

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Rep reply posted 2023-07-03
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for your kind words Kathy, We are so pleased Michael was able to help!”


Verified
5/5

2023-06-30

TAX TIME and Windows won't load!

"Chris is a superb Geeks2U representative. He was on time (always a good sign). He was reassuring and communicative as he tested my computer. That made me confident enough and knowledgeable enough to fully accept his final recommendations on my way forward with my computer.
But all that aside, the most important thing I have to say about Chris (Geeks2U) is:
HE GOT MY COMPUTER RUNNING AGAIN! with no loss of data.
I'm a very happy and relieved customer who can now get back to collating his tax return info.
"

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Rep reply posted 2023-07-02
A rep from Geeks2U, Geeks2U, has responded:

“Appreciate the feedback, Pleased we were able to help!”


Verified
5/5

2023-06-28

Competent

"Competent , knowledgeable"

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Rep reply posted 2023-06-28
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for the feedback, we are so pleased you have had such great experiences with our technicians.”


Verified
5/5

2023-06-28

Great experience with Geeks2u

"James is fantastic, very personable, knowledgeable and a quick worker! I will keep using James for all my IT related issues! I have used Geeks 2 U for many years now, and would highly recommend them,"

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Rep reply posted 2023-06-28
A rep from Geeks2U, Geeks2U, has responded:

“Thanks Linda we really appreciate the feedback and your continued business!”


Verified
5/5

2023-06-27

Great service by Tahir from Geeks2U

"
Tahir was excellent. He was here within the alloted time, and did everything that l needed him to do. He was very knowledgable, very professional and a very nice fellow as well. l was extremely happy with the service that tahir provided me. Thank you Tahir and Geeks2U !!
"

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Rep reply posted 2023-06-27
A rep from Geeks2U, Geeks2U, has responded:

“Thanks, we really appreciate the feedback and your continued business!”


Verified
5/5

2023-06-22

Excellent Service & knowledge

"We were delighted with the help provide to solve some tricky things to help make full use of things like voice recognition etc much needed due to very limited eye sight. Highly recommended we will use Geek2Go again without hesitation"

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Rep reply posted 2023-06-22
A rep from Geeks2U, Geeks2U, has responded:

“Thanks for your feedback! We really appreciate it!!”


Verified
5/5

2023-06-19

Geeks 2 U

"Excellent service from booking through to completion of the task to my satisfaction."

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Rep reply posted 2023-06-19
A rep from Geeks2U, Geeks2U, has responded:

“Thanks, we really appreciate the feedback and your continued business!”


Verified
5/5

2023-06-15

excellent service

"Easy to book, technician arrived promptly and after understanding the problem proceeded to fix the problem. Explained what was required in simple non tech language. Noted need for a replacement part and duly fitted. Computer fixed and I am very happy with service and would recommend highly."

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Rep reply posted 2023-06-15
A rep from Geeks2U, Geeks2U, has responded:

“Thanks for your feedback, very pleased to have been able to assist!”


Verified
5/5

2023-06-15

An excellent experience after dealing with scammers

"Very helpful and accomodating staff found me a same day appt. The technician Tri was delightful, so helpful and reassuring after my laptop was hacked. I would definitely use Geeks again"


Rep reply posted 2023-06-15
A rep from Geeks2U, Geeks2U, has responded:

“Thank you very much for your lovely comments, we really appreciate it!”


Verified
5/5

2023-06-15

5Star Jason

"Jason was very knowledgable, patient, and great at problem shooting our issue, and ultimately resolving our complex problem. I was very impressed with Jason, its was a very successful visit. regards Brett "

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Rep reply posted 2023-06-15
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for taking the time to post here and I'm glad Jason was able to help. If you have any issues and need Jason again, feel free to give us a call!”


Verified
5/5

2023-06-12

Prompt and professional

"Muhammad was very helpful and resolved issues of concern. "

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Rep reply posted 2023-06-14
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for taking the time to post your lovely feedback. I'm glad Muhammad was able to assist you and if there are any further issues, don't hesitate to let us know!”


Verified Geeks2U Shopper
Verified
5/5

2023-06-11

Above and beyond service

"Xuhuai went beyond simply doing the task I had requested of setting up a WiFi Nest. He made a point of checking every device in the house to make sure they were compatible and worked after setting the nest up. A gentleman in his manner."

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Rep reply posted 2023-06-14
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback and glad Xuhuai could help!”


Verified
5/5

2023-06-10

Geeks2U saved me

"I was struggling with a couple of issues I had in setting up my new laptop..Rang Geeks2U just to try them out and what they did was WOW..Paul made it look so easy, knew his stuff and my machine is running sweet.. Thank you Paul and Geeks2U"

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Rep reply posted 2023-06-14
A rep from Geeks2U, Geeks2U, has responded:

“Thanks for your feedback, very pleased to have been able to assist”


Verified
5/5

2023-06-10

Happy happy

"Tech. Kiran arrived on time, 7 pm; assessed the situation, the Telstra modem! advised me to contact Telstra and said "no charge" as only here for a few minutes. He asked that I report his visit to geeks, which I did early next morning. A thank you to Kiran and geeks2U as your accounts section confirmed a no charge. Much appreciated.
Having previously called on geeks2U I find the company staff both courteous and efficient!
"


Rep reply posted 2023-06-14
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your kind feedback. I'm glad we were able to assist!”