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Product & services pricing
4.40/5
Chance of future purchase:
4.77/5
Shipping & packaging:
4.51/5
Customer service:
4.59/5
Return/Replacement policy:
4.57/5

Verified
5/5

2022-03-29

securing my internet security

"My Geeks was courteous, efficient and interesting to talk to.
He helped sort my printer in a few minutes and then cleaned my laptop of recent hacking.
"


Rep reply posted 2022-03-29
A rep from Geeks2U, Geeks2U, has responded:

“Thank you, we really appreciate your feedback!”


Verified
5/5

2022-03-28

Computer Setup

"Vikas arrived on time - worked very efficiently. Completely set up my new computer [ including installing updates ] and fixed problems I was having with previous computer. Would recommend Geeks2U anytime"

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Rep reply posted 2022-03-28
A rep from Geeks2U, Geeks2U, has responded:

“Thank you, we really appreciate your feedback!”


Verified
5/5

2022-03-28

reliable timely friendly

"my mum's phone and internet were down. we started by trying to contact Telstra - I could not even get to talk to a Telstra service officer! My elderly parents-in-law had had a couple of dealings with geeks2u and were positive. so we rang. Sasha answered, was really helpful and booked Dave in for the next morning. Dave solved the problem quickly and mum is back in action. this sounds trivial but when you have an elderly person who is not tech savvy, it is hard to overstate the importance of having a reliable source of help available. thank you geeks2u."

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Rep reply posted 2022-03-28
A rep from Geeks2U, Geeks2U, has responded:

“Thank you, we really appreciate your feedback!”


Verified
4/5

2022-03-25

Retrieving date from portable hard drives

"Good knowledge, and advice given. Solutions given for addressing one of the issues of a hard drive which is damaged."

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Rep reply posted 2022-03-27
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much!”


Verified
5/5

2022-03-25

Hard drive issues

"Zakir was very good. He explained everything to me and transferred all my precious files and reloaded windows which fixed my computer so I can use it in the meantime before I buy another. He recommended antivirus when mine is due to be renewed. Overall, it was a great experience.
"

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Rep reply posted 2022-03-27
A rep from Geeks2U, Geeks2U, has responded:

“Thankyou! So glad we could help!”


Verified
5/5

2022-03-23

Satisfied customer

"This was only my second experience of contacting Geeks but it was very easy, the technician was highly skilled, efficient and courteous and fixed all my problems within the hour."

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Rep reply posted 2022-03-23
A rep from Geeks2U, Geeks2U, has responded:

“Thank you, we really appreciate your feedback!”


Verified
5/5

2022-03-22

Geeks2U

"Geeks is a reliable and trustworthy service for everything you can't do yourself in terms of troubleshooting on the computer. Great service whenever I've used them."

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Rep reply posted 2022-03-22
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your review, glad we can help! ”


Verified
5/5

2022-03-21

Highly Recommended!

"From the first call to Alice requesting assistance to when Zeb left, the service was efficient and professional . Computer is now sorted! Trish."

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Rep reply posted 2022-03-21
A rep from Geeks2U, Geeks2U, has responded:

“Thank you, we really appreciate your feedback!”


Verified
5/5

2022-03-17

No access to internet

"I had a geeks2u technician attend a computer issue today, Malcolm was absolutely amazing (I realised later, he had attended a computer issue for me 5yrs ago), can't thank Malcolm enough as he explained issues in easy to understand computer language "

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Rep reply posted 2022-03-17
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your kind comments! We are delighted we could assist.”


Verified
5/5

2022-03-15

Fixed PC quickly

"My PC wouldn't work at all. The Geeks2U technician was quick, effective, informative, cheerful and polite. It was a relief to be able to continue to work at home quickly. Thank you!"

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Rep reply posted 2022-03-15
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much! We really appreciate your feedback!”


Verified
5/5

2022-03-15

Completely happy with Geeks2U

"Have just used Geeks2U services on two occasions - their employees get my tick of approval for doing an
excellent job.
"


Rep reply posted 2022-03-15
A rep from Geeks2U, Geeks2U, has responded:

“Thanks for your feedback, so glad we could help!”


Verified
5/5

2022-03-14

Scanning achieved

"Glen was able to allow me to scan and complete my tasts."

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Rep reply posted 2022-03-14
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your kind comments! We appreciate it.”


Verified
5/5

2021-07-14

An Expert

"Iman was competent, friendly and the most helpful IT specialist I have ever had to fix my computer.
He fixed my problem with my new Wifi/NBN as well as my t.v so that i can watch Netflix.
I would not hesitate to recommend him to anyone who needs help.

"

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Rep reply posted 2021-07-14
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your kind comments. Glad we could help!”


Verified
5/5

2022-03-11

Fast efficient solution to an ongoing problem

"Anthony was sensational. I explained the problem to him when he walked in and with a minimum of fuss he fixed it. Not sure if you can request a certain technician but I'll be asking for Anthony if there is a next time."

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Rep reply posted 2022-03-13
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, we appreciate it! You are more than welcome to request Anthony for future bookings!”


Verified
5/5

2022-03-11

Great Service

"You get the full first hour, if the initial or main problem is resolved quickly you can ask other IT related questions which the Tech is happy to answer. It wasn't a case of I've fixed that problem and move onto the next job"

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Rep reply posted 2022-03-11
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback! Delighted we could assist you. ”