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Product & services pricing
4.41/5
Chance of future purchase:
4.78/5
Shipping & packaging:
4.60/5
Customer service:
4.67/5
Return/Replacement policy:
4.70/5

Verified
5/5

2024-09-26

Geeks work!!

"
Praveen really knew how to fix my problems quickly and easily. His manner was very friendly. I would like to use him again if the need arises.
"

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Rep reply posted 2024-09-26
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback! We'd be more than happy to have Praveen back out to you for your next service, just ask for him when you make your booking!”


Verified
5/5

2024-09-19

Problems loading software on 3 laptops.

"Problems solved. Professional and friendly service."

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Rep reply posted 2024-09-19
A rep from Geeks2U, Geeks2U, has responded:

“Thank you, I'm pleased we were able to help!”


Verified
5/5

2024-09-18

Geeks to the rescue

"Today, as in the past, I have received excellent service, with explanatory help.
I am thankful that there is a fast and efficient service available.
"

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Rep reply posted 2024-09-18
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your kind words, I'm so happy we could help!”


Verified
5/5

2024-09-18

Well done

"Quiet, efficient and explained everything in terms we understood"

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Rep reply posted 2024-09-18
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, I'm pleased we were able to help!”


Verified
5/5

2024-09-16

Great service

"Harvey was very helpful and assisted us with all our set up and data transfer needs from our old computer. He just took all the hassle out of setting up the new machine. Thanks Harvey."

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Rep reply posted 2024-09-16
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, I'll be sure to pass it on to Harvey!
We'd be more than happy to get Harvey back out to you if you need more assistance in the future!”


Verified
5/5

2024-09-12

Great Customer Service

"Excellent service. We'd been hacked, and Phil thoroughly checked everything to ensure we are safe."

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Rep reply posted 2024-09-13
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback! I'm pleased Phil could get everything nice and secure for you”


Verified
5/5

2024-09-11

Fast and helpfil service

"Tochi was extremely helpful and solved all my tech problems extremely quickly. "

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Rep reply posted 2024-09-11
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, I'm pleased Tochi could help!”


Verified
5/5

2024-09-10

Absolutely satisfied with the service

"I am able now to use my new Ipad"

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Rep reply posted 2024-09-10
A rep from Geeks2U, Geeks2U, has responded:

“Thank you! I'm pleased we were able to get your iPad sorted!”


Verified
5/5

2024-09-07

LEGENDS

"Technician Jason had a fantastic attitude towards the tasks put to him. Was clear and easy to understand. Got everything working in just 2hrs. Jason your a STAR"

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Rep reply posted 2024-09-08
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your feedback! I'll be sure to pass it on to Jason for you”


Verified
5/5

2024-09-06

Prompt, efficient and friendly

"I had a problem on Friday morning and rang Geeks 2U. I got booked in for that day and got the problem fixed. Peter was very helpful and knowledgeable. From the booking with Elysse to the resolution of the problem, all went very smoothly."

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Rep reply posted 2024-09-08
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, I'll be sure to pass it on to Elysse and Peter!”


Verified
5/5

2024-09-04

Very helpful and easy to deal with

"Our email was hacked and we couldn’t receive emails. Geeks2U sent Abel to us and he was wonderful - he rang the email company, waited patiently on hold while he checked other settings on the computer then cleaned up what the hacker had set up and sorted it all out. We are now receiving emails again and everything is more secure."

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Rep reply posted 2024-09-04
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback. I'm so pleased Abel was able to help, and we'd be more than happy to have him back out to you if you require assistance in the future”


Verified Geeks2U Shopper
Verified
5/5

2024-09-02

Peace of Mind Restored!!!!

"The Geek Technician arrived on time and was very focussed on the tasks I requested of him. He was thorough about checking that the tasks were completed properly and was very patient with explanations of items that I required clarification of. I experienced some difficulties the next day with opening and connecting through my browser, which we had thought was working properly but was unable to check thoroughly before the Geek Technician left because of a backup uploading. However, when I followed up with Geeks2U, the Technician called me and was able to successfully complete the 'fix' online. I have 'peace of mind' now thanks to Geeks2U. "

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Rep reply posted 2024-09-02
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, I'm so pleased we were able to help!”


Verified
4/5

2024-08-31

Aftermath of Scamming

"Excellent- examined both of my computers and removed malware and any other suspect programmes. Helpful advice on setting up systems to reduce the likelihood of ever been scammed and hacked again."

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Rep reply posted 2024-09-01
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback! I'm so pleased to hear we were able to help”


Verified
5/5

2024-08-29

Polite and Prompt

"Arrived in window provide,and fixed problem with out fuss."

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Rep reply posted 2024-08-30
A rep from Geeks2U, Geeks2U, has responded:

“I'm pleased to hear you had a positive experience with us! Thank you for your feedback!”


Verified
5/5

2024-08-29

er. The technician was very proficient and punctual. He ascertained the problem within a minute. So all good! Thank you

"I was very happy with the service the technician provided. Please see review title."

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Rep reply posted 2024-08-30
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback. I'm so pleased we could help!”