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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2016-05-09

Great as always!

"As usual, they ship super fast. The product is as described. They always seem to have the best prices. I just wish I lived close to their store. I will definitely use them again."


Verified
5/5

2016-05-08

"Very pleased with the service and quality of the people at GigaParts. I ordered the Icom-7200 and also ordered the handles and a quick start directions.(Both of these items or on back order and should get them as soon as GigaParts gets them in stock}"


Verified
5/5

2016-05-08

Best in the West !!!

"My extended wait time was not GigaParts fault. I decided to wait to purchase this item at a later time.

Their customer service folks were super and accommodated my wishes. I will always look to GigaParts for my Ham Radio purchases.

Thanks again for your great service
"


Verified
5/5

2016-05-07

beautiful. snazzy. and amazing

"Ordered the yaesu ft-2900r to get back into 2m. Figured it'd take a week or two to get here. Arrived two days later. Works beautifully. Gigaparts truly delivered nog only the best price. But the best customer service."


Verified
1/5

2016-05-07

Mislead

"I placed an order which the web site said was in stock. I ordered on Tuesday hoping to be able to install the antenna on Saturday or Monday at the latest. On Monday the order had not show so I called to see what was going on with my order, and was informed that some items were back-ordered and would not be shipped for 2 to 4 weeks. I was ordering an antenna for a new ham radio operator that needed an antenna. I could not wait for 2 to 4 weeks. I had increased the order from an antenna for free shipping. I had originally ordered a Diamond CP22E antenna and increased it to a Yaesu FT-2900 and 2 of the antennas."


Rep reply posted 2016-05-17
A rep from GigaParts, GigaParts, has responded:

“I am sorry that you did not see the email we sent you notifying you of the issue with your order. We do our best to communicate well with our customers by sending emails with each order confirming the order was received, any updates regarding the order, and with tracking information so that you know when the item is on the way, what method it was shipped, and when it is expected to deliver.

Thank you for your feedback,
Sue
Customer Service Manger
GigaParts, Inc. ”


Verified
4/5

2016-05-06

Order not yet complete,possibly.

"Some part of the 6 meter halo antenna may be missing. I need to research. Recipt confusing. Different recipts do not reflevt the varied packages. Otherwise satified."


Verified
5/5

2016-05-06

Great

"The fast delivery and fair price made this a great experience. Will buy from GigaParts again."


Verified
5/5

2016-05-06

Kenwood Extension Cable TM-D700

"The cable arrived and allowed me to install my dual band transceiver in my automobile"


Verified
5/5

2016-05-06

If you need a part Gig IT

"Effortless send the money the part arrives in great shape .
Well packaged and just what you ordered.
There are many parts offered from a great selection of popular and trusted vendors.
This makes it one stop shopping with no hassle,for top quality Ham related times.
Darron WA5TCZ


"


Verified
4/5

2016-05-04

Remote antenna tuner

"The ad stated it was an "open box" sale. The item was packed well upon delivery and the item itself was in a very nice plane white box. So far so good. Upon opening the (white) box
it was discovered that the item had been installed previously. This indicates a return or a demo unit and this was not mentioned in the ad at all. The unit appears new but there are marks in places indicating installation. This was somewhat disappointing as this should have been disclosed in the ad.
Shipping was very fast and the unit packed very well.
The item has not been tested as of this writing but appears to be in like new condition.
"


Verified
5/5

2016-04-27

First Class Service

"Fast service on my order. Arrived on the time stated."


Verified
5/5

2016-04-25

Whoops!

"On the 15th of April I ordered a new radio from you people. My first dealing with your company. I have read may positive reviews so I thought I would give you a try. Shortly after my on line purchase I received a call from an associate from your company. She was very nice and very apologetic. She had put a tax on my purchase of $11 and change. She was very professional but at the same time really like a person that cared. Yes that's right, That really cared. I was very impressed with her prompt contact to clear up the issue. This left me feeling very good about my new radio and you can bet my next purchase will be from you people. Thank you for a very nice and caring experience . Tom Metcalf"


Verified
5/5

2016-04-25

"Best Prices and excellent service! "


Verified
5/5

2016-04-24

Good service

"Quick delivers - will be purchasing more from Gigaparts in the near future."


Verified
5/5

2016-04-23

A slight hiccup, but eventually all worked out during online order

"Probably just an Internet giggle... nothing to do with Gigaparts at all. (There was just a long delay after entering order, eventually it snapped through, and confirmation email recv'd OK, just a delay, not a problem!) Never have had a problem at all with Gigaparts.... and I'm seeing better and better prices with them!!

Nice Work !

Still waiting for my Dayton Shirt, but sure that it'll arrive on time!

73 de W2NGX
"

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