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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
4/5

2015-10-08

"The product was delivered promptly. The product was a flop and did not work - not Gigaparts fault but still a unfortunate-unplesent experience.

I returned the merchandise for full refund - AM STILL waiting Gigaparts response to tell me what is happening with my money(?)

Unhappy.
"


Verified
5/5

2015-10-07

"Very satisfied with purchase. Extremely fast FREE shipping!"


Verified
5/5

2015-10-05

"Got order on time at a great price!"


Verified
5/5

2015-09-28

"The order arrived in 7 days (free shipping). Much better than expected. The order was complete and arrived as advertised. Will do business with GigaParts again............"


Verified
5/5

2015-09-28

"The unit came in reasonable time and in good condition. I was able to use it right away."


Verified
3/5

2015-09-27

"Great except there was a problem with the product I got and they failed to deliver on fixing it."


Rep reply posted 2015-09-30
A rep from GigaParts, GigaParts, has responded:

“Hi jdavis762!
We contacted the manufacturer on your behalf and asked them to give you a call. They have told us a replacement part was sent out to you and a call tag for the defective part. I hope this issue will upon delivery resolve the issue to your satisfaction. Please let me know if you have any further issues!

Sue
Customer Service
GigaParts, Inc.”


Verified
5/5

2015-09-27

"As always - great customer support and fast shipping. All of my items arrived quicker than I expected."


Verified
5/5

2015-09-25

"Fast service. Excellant company to do business with."


Verified
5/5

2015-09-25

"Excellent service. Delivered as promised "


Verified
5/5

2015-09-24

"I was Recieved well 22 Sep, 2015.
Thnk you so much.
Best Regards.
HL4YJ Kim.
"


Verified
5/5

2015-09-22

"Great customer service, fast shipping and great price, I am a very satisfied customer."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-09-22

"Thanks to Josh and Stephen."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2015-09-23
A rep from GigaParts, GigaParts, has responded:

“THE CUSTOMER REPLIED TO GIGAPARTS (GigaParts is unable to change a customers rating):
I am rather shocked about the outcome of the rating. Please change it to 5. I am sure I rated as a full star 5.
My sincere apology if it came out as 1 out 5; I did not write any comment and because the system wants a comment, it must have changed from 5 to a 1. I am very happy with the service from GigaParts and the online assistance; I must have frustrated Stephen with all questions. My preference will be to buy from GigaParts, USA.
Kind Regards
ZS2JV”


Verified
5/5

2015-09-21

"Todo excelente!
Mercaderia y servicio.
Volvería a comprar
Muchas gracias.
"


Verified
5/5

2015-09-20

"Arrived on time, in good shape"


Verified
5/5

2015-09-19

"Quick turnaround and shipping. Always a pleasure doing business with the Gigaparts Team. "