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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2022-04-29

Great company with great selection.

"I lost my charger for my radio and GigaParts had just what I needed."

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Verified
5/5

2022-04-29

Dependable

"Pricing is terrific and delivery is prompt."

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Verified
5/5

2022-04-29

Satisfied

"The product was as described and delivered on time."


Verified
5/5

2022-04-29

Awesome!

"Great customer service! Handled my issue quick and friendly! Will do business with again!"

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Verified
5/5

2022-04-29

Multiple excellent experiences

"GigaParts has always delivered - very happy"

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Verified
5/5

2022-04-29

First Class!

"Always have a smooth buying experience.. From a good purchase to shipping...
Thank you!
"

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Verified
5/5

2022-04-29

Easy Peasy

"It was quick and easy to order. There was follow up about shipping and my part arrived sooner than expected. I'll order from them again!"

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Verified
5/5

2022-04-29

Excellent Service

"Everything as I wanted it with a helpful voice to lead me on. Calling got me answers even on shipping questions. Product came packaged well and was well protected."

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Verified
5/5

2022-03-31

Excellent Service

"The gigaparts team especially the customer service team are great! "

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Verified
1/5

2021-10-22

They lied about the repair needed

"I brought my laptop into Gigaparts for repair. The charged me $79 for a diagnosis. The next day they called me and said the technician didn't recommend repair because it needed a new mother board and display, costing over $1000.
I picked up the laptop and took it to another repair shop and they fixed it for $49 by replacing the power on switch. I'm writing this on the same laptop now.
Don't Trust GigaParts ripoff.
"

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Rep reply posted 2021-11-04
A rep from GigaParts, GigaParts, has responded:

“Thank you for speaking to our store manager. I apologize for any oversight or miscommunication in regards to your repair estimate. A refund has been issued for the diagnosit fee. ”


Verified
5/5

2021-05-20

I will be buying from here again!

"Everything as I wanted it with a helpful voice to lead me on. Calling got me answers even on shipping questions. Product came packaged well and was well protected."

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Verified
5/5

2021-05-07

Always quick and always send what I ordered in great shape.

"GigaParts gets a glowing report from me. They're great. "

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Verified
5/5

2021-05-04

OUTSTANDING SERVICE

"I have worked with Anthony Smith at the Huntsville location many times and I am always impressed with his product knowledge and excellent service. I really appreciate his attitude of "you are the customer" which is a rare quality in today's society. He proves that the customer is important by contacting me after each sale to make sure I am a happy customer. Because of GigaParts outstanding service and reasonable prices it will always be my go-to store for all my ham radio supplies and I also highly recommend it you."

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Verified
5/5

2021-05-03

Antenna tuner

"Great job with fast delivery."

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Verified
1/5

2021-05-01

Bad Business Practice! GigaParts

"I contacted seller twice before give them money in an effort to confirm availability of the item I was attempting to purchase. I spoke over the phone with the local distributor and the "warehouse" employee. I was assured that the item was in stock several times over and available for immediate shipping... Suffice to say, GigaParts DID NOT have the item, and it took several days for them to inform me (via email, not even a phone call!) that they "made a mistake" with inventory.... I was not offered a wait period... I was issued a refund and never spoken to again... Very bad business practice. "

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