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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2021-03-15

thanks!

"great service, pricing and inventory. thanks! "

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Verified
5/5

2021-03-09

GigaParts reliable

"I ordered the wrong part and GigaParts was easy to return and order the correct part."

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Verified
5/5

2021-03-07

EXCELLENT SERVICE

"THE GIGIPARTS TOOK MY ORDER AND HAD THE RADIO SHIPPED VERY QUICKLY. MY ONLY COMPLAINT WAS THE FED-EX SHIPMENT WHICH HAD NOTHING TO DO WITH THE WEATHER, BUT ORIGINALLY IT WAS SUPPOSE TO BE HERE ON FRIDAY, THEN SATURDAY, THEN MONDAY THEN TUESDAY. IT ARRIVED ON TUESDAY MORNING. I WATCHED THE TRACKING AND IT WAS SENT TO MEMPHIS AREA AND STOPPED THEN WENT TO ARKANSAS AND STAYED THERE FOR 1 1/2 DAYS THEN WAS SHIPPED TO ALEXANDRIA, LA AND STOPPED THEN SHIPPED TO THE HOUSE.

THE ACTUAL ARRIVAL OF THE RADIO WAS NOT REALLY A DIRE EMERGENCY BUT IT JUST SEEMED THE RADIO ENDED UP ON A SLOW BOAT TO CHINA AND THEN TO MY HOUSE.
"

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Verified
5/5

2021-03-03

Great Recovery

"We got off to a rough start with shipping problems due to weather. I received a radio that had a mod from Gigaparts and was missing a data cable. Sue Steven’s in customer care was all over it and sent a replacement. She represents the company like a true professional. "

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Verified
5/5

2021-02-28

Antenna Tuner

"Was finally able to find the turner I was after. Everywhere I looked was backordered for weeks or months."

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Verified
4/5

2021-02-26

Easy to deal with

"Very easy to order and they seem to have stock. The only disappointment was the shipping method and time. I would likely use them again."

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Verified
5/5

2021-02-21

Very Happy

"Fast service, easy ordering process. And kept us advised of shipping progress. Would recommend this retailer to all. "

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Verified
5/5

2021-02-21

As in past purchases, Excellence!

"It was easy to find the items I wished to purchase, easy to conclude the purchase, and the items were received promptly and were well-packaged. As I stated in the title... Excellence!"

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Verified
5/5

2021-02-19

Right on time

"Needed mobile antenna components for a weekend outing. Shipped promptly, & delivered on time, even with the covid delays."

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Verified
5/5

2021-02-18

First order, great experience

"I'm just getting into amateur radio. I found a good price (open box) on the Yaesu FT-3DR HT I wanted. GigaParts shipped promptly, the radio was in great shape. I take my license exam next week and I'm looking forward using the radio. I'm sure I'll be returning to GigaParts in the future.

My one quibble is that the website doesn't do a great job of filtering out accessories that are incompatible with the device you're shopping, requiring a little bit of caution on the buyer's part.
"

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Verified
5/5

2021-02-15

Shipping

"They waste no time in shipping."

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Verified
5/5

2021-02-15

Never a problem 5th time ordering.

"Seems to come fast and packaged well. Will order again."

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Verified
5/5

2021-02-14

Shipping at the Speed of Light

"Finally got the item I was looking for so I placed the order and in just a few days it was at my front door. Only improvement that could be made is an email telling us items on the wish list were in stock. "

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Verified
5/5

2021-02-12

Super fast shipping and good chat support.

"Not only was the shipping super fast...couple of days?, but the chat support was awesome. Rep answered all my questions. I actually used them a couple of times. Still have questions with radio, but am confident I can always hit up the chat reps!"

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Verified
5/5

2021-02-12

Great service always.

"Great service always. Gigaparts is a great always, their service responds and they have always worked with me when I needed to make changes to orders."

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