"Gigaparts has never let me down."
"The part I ordered is on back order and won't be shipped for at least two weeks."
"Order is still backorderd. Waiting for them to notify me when purchase has been shiped. Otherwise there communition has been OK."
"You folks always do a great job. I believe my first order was nine years ago "
"Just what I ordered, and shipped on time"
"The ordering and support that led up to my ordering were great. However, I was surprised as I tried to track my shipment that it was taking longer than expected. I ordered it on 19 May 2015 and it arrived on 27 May 2015. That seems longer than normal to ship a CD, via UPS and delivered by US Mail and charge $10.56 for that service. I would have expected more like a 5 day delivery."
“Hi rb-acq,
Thank you for contacting us with your disappointment in the shipping method. We appreciate the opportunity to clarify. When you place your order you are given all shipping method options. I see you chose our 3-10 business day shipping. This means it can take as little as 3 days or it can take up to the full 10 days to receive it. We also offer 2-6 business day shipping or even guaranteed 1, 2, or 3 day shipping to make sure your product arrives in time to meet your needs. Our customers are very important to us and we don't like disappointed customers! Thank you for your compliment on order placement and support. We want to earn your 5/5 rating on shipping as well!
Sue
Customer Service Lead
GigaParts, Inc.”
"Best price over ass the other sellers.
."
"Gigaparts always delivers fast and accurate ! Great folks to do business with !"
"it was easy to place an order, Everything I ordered came as committedafter 2 days, nothing were damaged, everything worked. Seems basic, but it's not."
"Thanks for the stuff and the help with the return."
"Great people to order from!"
"Giga Parts the service was very good. The AL-800H was only about 4 Stars. She kick out before you get a full power out. I try her with two different Antennas with SWR 1.03 and 1.05, not even 1:1 match. I use Palstar HF AUTO Tuner. So, go figure."
"the online help/chat was very helpful. "
"Yeah the person I talked to was very very helpful and very understanding"
"Good price, fast service."
A rep from GigaParts, GigaParts, has responded:
“I'm sorry you were disappointed to find out the product wouldn't be shipped for at least two weeks. We have measures in place to alert you prior to checking out because we don't like disappointed customers.
The first measure being the item stating "Usually ships in (gives time frame)" and the second one being at checkout a line stating "Low stock - this item may delay your order. Click here for more information." If you click on the click here line it would state: Low stock - this item may delay your order. This message appears when we do not have enough available inventory to ship your order right away and allows you to decide if you choose to proceed with your order.
We carry thousands of products and unfortunately there are times that we sell out of a product or a manufacturer may have a delay in getting the product to us. We count you as a valued customer and hope you will give us another opportunity to serve you in the future.
Sue
Customer Service
GigaParts, Inc.”