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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

832
Verified
5/5

2015-06-27

"I've purchased Amateur radios and accessories from them for years without any issues, so when I FINALLY (after 5-10 years of back'n forth decisions "to buy" or "not to buy") bought my Yaesu FT-857D last week it was a no-brainer to go back to them and make my purchase there."


Verified
5/5

2015-06-27

" Best price on Internet! Order was shipped as soon as order was received.
Products ( MFJ) excellent value and quality.
Shipper held on to it an extra day or so at local point of distribution. (??)
"


Verified
5/5

2015-06-26

"In Stock - Quick & Efficient Delivery!!"


Verified
5/5

2015-06-26

"Awesome product, and nice quick delivery"


Verified
3/5

2015-06-25

"U haven't got my order yet"


Rep reply posted 2015-06-26
A rep from GigaParts, GigaParts, has responded:

“Hi rainmaker!
We received your order the on 6/15. We sent out an email, to the address we have on file, the next morning advising the MFJ 269CPRO on your order is currently out of stock, but we expect to ship the complete order in 2-4 weeks.

That is still the current expectation due to MFJ being out of stock on the item. If you would like to make any changes to the order. You can reach us at 866-535-4442 or at sales@gigaparts.com.

Customer Service
GigaParts, Inc.”


Verified
5/5

2015-06-25

"Great job! Very helpful. I sorry but I lost the name of the sales man in Orlando, Florida who helped me.
"


Verified
5/5

2015-06-25

"Fantastic Chat service at a late hour when I didn't expect it to be available. Very well informed individual and very quick service when the shipment arrived in good condition and it is now in use.

I will order from Giga Parts again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-06-24

"Fast delivery...have a good ham gear source I can depend on."


Verified
5/5

2015-06-24

"Excellent transaction as always!"


Verified
5/5

2015-06-24

"Fast, efficient delivery and satisfied with the product!
Will keep dealing with GP when I need products they sell.
"


Verified
5/5

2015-06-23

"Items arrived in time and in working order."


Verified
5/5

2015-06-23

"Sale person very knowledgeable and helpful. Well
satisfied.
"


Verified
5/5

2015-06-22

"Having problems working from Russian instructions to English. cannot duplicate manual readings.. Will try some more but may call you. Like the AA-30 but instructions are difficult to understand. (mislabeled keys and insuffiecient instrucrions) Still better than competetition!!

You'd do better re-writing the manual in "Western English' and having the Instrument keys labeld accordingly.
Jim Underwood---N3CNG HAM FOR 35 YEARS!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2015-06-22

"Placed the order as the web site said the item was in stock. received a notice that MFJ was back ordered on it several weeks. Ordered it from MFJ and received it in 4 days. Kind of felt like I was baited into the order. Modern web sites can and should have "real" inventory status..... I have bought from them in the past with no problems so who knows what happened. I will give them another try down the road."


Rep reply posted 2015-06-25
A rep from GigaParts, GigaParts, has responded:

“Rob,
Thank you for taking my call. You are correct that the item showed in stock when you placed your order. I am sorry that when our shipping department went to package the item for you they discovered the inventory count was incorrect and out of stock. This doesn't happen often and we sure hate when it does.
I am sorry we fell short of your expectations and ours. Thank you for confirming you will allow us a chance in the future to serve you again.
We appreciate your business,
Sue
Customer Service Lead
GigaParts, Inc.”


Verified
5/5

2015-06-21

"Had a mixup on the order but got it fixed immediately. My fault
too much talking and not enough listening.
Thanks for the prompt service!
"