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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
4/5

2019-10-21

seems slow

"Their shipping seems a little bit slow "


Rep reply posted 2019-10-22
A rep from GigaParts, GigaParts, has responded:

“I see that you made your order on a Friday after order cut off. Our carriers do not pick up on the weekend. It shipped on Monday and delivered on Wednesday on on time for the 2 day delivery method. We greatly appreciate your business! I hope this helps clarify why it may have felt a little longer time frame than you were expecting. Thank you for shopping GigaParts! 73! ”


Verified
5/5

2019-10-21

Mystery master

"Very good mystery package I wasn’t disappointed plenty of good stuff it was much more expensive than if purchased individually "

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Verified
5/5

2019-10-21

Product was as described and ready when I arrived

"I chose to pickup my item. It was ready and waiting when I arrived at the GigaParts warehouse. This was my first visit to their showroom but definitely not my last!"

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Verified
5/5

2019-10-20

Ft-891 open box

"Great experience. Bought an open box Ft-891. Works so far "

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Verified
5/5

2019-10-19

Good experience

"Good price fast cheap shipping. Great radio. Only problem they didn’t include my paperwork "


Verified
5/5

2019-01-29

Excellent service; not unusual with GigaParts. It is the norm.

"I have always had the best experience with GigaParts no matter what I want to purchase."

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Verified
5/5

2019-10-16

Great customer service and efficient order fulfillment

"Good customer service answering question before ordering. Fast shipment after ordering. Live to do business with them. "

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Verified
5/5

2019-10-16

Fast Service

"Good price and very fast delivery on an OEM battery for my hand-held. Thank you."


Verified
5/5

2019-10-13

Fast shipping.

"First experience was great "

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Verified
5/5

2019-10-11

"Even though some things are back ordered the experience was just fine. Cheaper than some other outfits."


Verified
5/5

2019-10-11

Great service

"Great price, fast shiping"


Verified
5/5

2019-10-11

Recent purchase of a Kenwood D74

"Service was fast and pricing very good. Their online help team was very knowledgeable and I will continue to use GigaParts in the future.
"


Verified
5/5

2019-10-10

UPDATED again

"Latest UPDATE, I should have mentioned that the call I got from Sue was very shortly after I put up my first review. She informed me that the backorder came in that day and it was already in shipping. After the call she sent an email with tracking info. I have to say their customer service has been impressive so I've changed the number of stars to 5 now.

1st review: I'm still waiting for a backorder item their competitor has in stock, 11 days. And if I break up the order I'll have to pay shipping on the items under $100. I'm about ready to cancel the backorder item and buy elsewhere.

UPDATE, just got a call, items are being shipped, including the backordered item, which I was aware of at time of order, was just at the longer end. Not sure why item was not in stock, perhaps a hot seller. They do care about their ratings.
"


Verified
5/5

2019-10-09

Great Experience!

"Exactly what I ordered at a fair price with fast delivery. What's not to like?"

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Verified
5/5

2019-10-09

Shipping was spot on!

"Great purchase and received my product quick!"