"This is my second time buying progressive lens from GlassesShop.com. I am very impressed of their products and service. The glasses are far beyond my expectation because they look much better than the pictures show. The prescription is perfectly right and comfortable to wear.
Once I was unintentionally placed another pair which was exactly the same as the first pair, and I realized it the other days. I immediately contact their customer service trying to cancel either of them, and they finally managed to solve my issue. They are a great site and I will definitely come back again later.
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"I HAVE ORDERED SIX (6) PAIR OF GLASSES TO DATE. I LOVE THEM ALL! THE PRICES ARE GREAT AND STYLES ARE WONDERFUL. I CAN ALWAYS FIND SOMETHING LIKE. I HAVE REFERENCED SEVERAL PEOPLE TO THE SITE TO BUY THEIR GLASSES.
THE DEALS ARE THE BEST, BUY ONE GET ONE FREE, 50% OFF, $5.95 GLASSES DEAL OF THE DAY!!!!!!!"
"I had a terrible first--and last--experience ordering prescription eye glasses from GlassesShop.com. Their web site is designed so the eye Rx you enter is not stored BESIDE the name/ID of the eyeglass frame you chose. You are told the cost of your glasses, the name of the glass frames you chose, BUT NOT THE EYE RX THAT SHOULD BE USED TO MAKE YOUR GLASSES when; ordering your glasses, the completed order is stored in your "Order" on site; and when you get an e-mail receipt for "your Order". As a result, it was impossible for me to check GlassShop's record of my glasses and eye Rx against my own record and prevent or detect errors in making my new glasses with my new eye Rx and glass frames. I did not know my new glasses had been made with the wrong eye Rx until they arrived in the mail 2 1/2 weeks later. The Rx on the box label not only was not mine, the error was so obvious (a value of "0" for both eyes), I wonder why the optician who made my lens did not question why only the "sphere" values of my eye Rx were "0". It took 3 days for anyone in customer service to respond to my e-mails. In the following 4 calls, 5 e-mails and 4 letters, GlasssesShop kept insisting "it was impossible for them to make a mistake". They shifted the blame, first to me, and then, to the outside company which actually grinds the lenses. After all this GlassesShop kept 50% of the $ money I paid up front, for glasses that are unusable, to "restock". More than month later, no glasses and no refund. I told them "color me blue
(the color of my glass frames) for buying from you" . I caution you to weigh your risks for; poor service, new glasses with Rx errors, wasted time, return shipping, 50% loss on the price you paid for glasses, and frustration, against the $ you will save buying glasses through GlassesShop.com.
Jackie "Blue"
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"I wish i had read reviews before ordering. I also wish they had a better explaination of the process on the website. I ordered 7 days ago and the status of my,order has never changed. When I emailed asking for an update they responded asking was there a problem with my order. I said I just wanted some sort of update. They responded saying processing,takes 3-4 days and the tone of,the email was rude. The status as of this morning is still the same so who knows what is going on or when I will receive them. I normally,order from coastal and wish I had stuck with them as I've always received my,glasses quickly and with constant status updates. I guess I just have to sit here and wait until I eventually get them. "
"The frames were cute, the lenses were good, but they weren't the size shown in the picture. The bridge was smaller than advertised AND pictured. When I contacted customer service to try and rectify the matter, they weren't very helpful. I can't wear the frames because they hurt my nose bridge. Needless to say, I've taken them off and gone back to wearing my original frames. These were only 20.00 with the coupon, so I'm not too upset about it. I really wish this would have worked out because I actually like the quality of the frames. I don't think I will order from them again. "
"I have ordered 5 prs of eyeglasses and I am fully satisfied with the customer services, the price, quality of product and quick order time. Will highly recommend to my friends."
"I love these glasses!!! This pair of glasses I wear whenever I want to switch off with my black pair and every time I do someone comments on them; Very futuristic or high tech looking.
When I first made the order there had been a miscommunication. I had bought a pair of glasses last year but for my dad. I thought when I bought them for myself I would get them for free but I was charged for them. Fortunately the extremely helpful customer service people gave me a discount for the misunderstanding.
I am a happy customer!! :)"
"My order from GlassesShop.com came recently and I love them. I have them tinted so I can also get a pair of sunglasses. The processing is quick, the shipping is satisfying, and the product as well as the lens is great. I used the code firstfree because I purchased from them for the first time, but there are not so many products to choose from with the code available."
"Recently I bought a pair of bifocal glasses from GlassesShop.com and I am satisfied with them. The prescription is exactly what I offered, and I adapted to the glasses very soon. The segment high of the bifocal was processed with their standard high and that fits me well. I keep wearing them for a while and I don’t have any headaches or dizzy.
The price- it only cost 37 dollars for them-an amazing price, but the product is more than you can imagine. They are great and comfortable. I will definitely come back again, and I've shared this company to my families and friends!"
"I ordered glasses on Aug 14th, only to be told 4 days later that they ran out of frames. I'm not sure if this was bate-and-switch... but, their suggestion was for me to choose from any of a group of inferior frames. What kind of outfit does that? At the very least, these guys need better control of their website/inventory interface.
I added a star for the relatively painless refund."
"I just received my first pair of glasses from glassesshop.com, and I am very impressed. I have a very high prescription and need to get a 1.74 index. They are excellently made, and very comfortable, the correct prescription, and hundreds of dollars less than my eye doctor's. I also received them very quickly. I ordered on 7/21, and received them by 7/31. I will definitely be shopping at glasseshop.com again. "
"It's the second experience with this website and the overall experience, once again, is awesome. I've bought 4 pairs of glasses and frames from Glassesshop.com, and I'm glad to say that the glasses are well packaged, the frames are like the description.
About the order: I used a coupon code which helped to save $51 on my order. They have the policy that anyone can have free shipping on orders over $49.
GlassesShop.com offers high quality glasses and satisfactory service. I am happy with my shopping here, and I think I'll buy again from them. I recommend to buy on this site."
"GlassesShop.com offers high quality glasses and satisfactory service. I tried to purchase a pair of progressive glasses, and they came with correct prescription and comfortable wearing experience. The standard segment high on their site is suitable for me. Amazing!
What's more, I got a pair of matching clip on with a few dollars. They are convenient and work well. My eyes get great protection with them on. They also look smart. I am definitely in love of them.
In a word, GlassesShop has affordable but wonderful products, the processing is quick, and the shipping costs little time. A nice shopping experience!"
"GlassesShop.com is worthwhile to have a try. I first ordered from them and my glasses came so soon after I finally placed the order. The glasses are beyond my expectation because of the total amount of only $20 they cost. The glasses are good, and the prescription is correct and makes no headaches or dizzy to me.
I am impressed by their lens package service. The package includes higher index lens and several coatings. It is convenient for me because I just needed to input my prescription and PD, and then I chose the standard package so as to have them added to cart. What’s surprising is that anyone chooses to select one of the packages will have free shipping of his or her order.
The total products and service of GlassesShop.com is satisfactory. I will buy from them again in the future. "
"I bought 2 pairs of glasses and the frames are very large for my face and the left side is blurry and the right side I can see fine. I can't wear these glasses with out getting a headache. I wrote in the information from my prescription correctly and double checked so I don't know why these are wrong but I am disappointed. "