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Product & services pricing
1.13/5
Chance of future purchase:
0.46/5
Shipping & packaging:
0.29/5
Customer service:
0.40/5
Return/Replacement policy:
0.49/5
Featured Review


Verified
5/5

2024-12-14

Streamlined!

"It was so easy to upload my script and order more contacts!"


Verified
5/5

2024-12-14

Streamlined service and straight forward navigation.

"Using this site was easy from start to finish. And the discount helped considerably since I'm tight on cash at the moment. 10 out of 10 would buy here again!"


Verified
5/5

2024-12-13

Easy to order

"Their website is very easy to fill in my daughters prescription, can’t wait to receive the glasses"


Verified
5/5

2024-12-13

Easy as baking a pie!

"Put in my all info required, took less than 5min..."


Verified
5/5

2024-12-13

Easy peasy

"Easy site to use. Good quality."


Verified
3/5

2024-12-12

"Took forever to order. Had to keep going back to the beginning "


Rep reply posted 2024-12-15
A rep from GlassesUSA, GlassesUSA Customer Care, has responded:

“Hi,

We're sorry if you encountered any difficulties while placing your order. At GlassesUSA.com, we are committed to ensuring that our customers’ needs are being met and our Customer Care Team is available 24/7 on Live Chat at GlassesUSA.com or by phone everyday from 7 am to midnight EST at 1-844-244-1186.

Additionally, you can check out our Help Center and get instant answers to the most common questions. https://support.glassesusa.com/hc/en-us

Your glasses are in production and we will keep you updated throughout the process.

Our apologies for any inconvenience and we hope that you will enjoy your new glasses.

Yours truly,
GlassesUSA.com


Verified
5/5

2024-12-12

Easy peazy

"Never used Zenni before, my daughter said to try it out. Site is very easy to use. "


Verified
5/5

2024-12-12

Awsome deal

"Easy to use and great try on feature."


Verified
5/5

2024-12-11

Easy Peasy once you figure it out

"This was awesome. Ordering glasses without leaving the house.."


Verified
5/5

2024-12-11

Easy to place an order

"I have vision insurance and prescription and thought I would have a hard time navigating the web site to place an order, and I was mistaken. It's so easy to navigate and place an order."


Verified
4/5

2024-12-10

EYE SHOPPING

"Searching as good but I will know more upon actually receiving the glasses."


Verified
5/5

2024-12-10

Muchas Gracias

"Your website is super helpful and easy to use. Makes ordering easy. Great deals as well. "


Verified
5/5

2024-12-10

AS ADVERTIZED.

"Great selection and easy to follow website."


Verified
5/5

2024-12-10

Seeing Clearly

"Always good. Each and every time."


Verified
1/5

2024-12-09

welcome coupon is a bluff

"too many conditions based on the existing discount on frames. Since a customer signed up for buying frames for the first time, you guys should honour the welcome coupon on existing prices (full prize or discounted)"


Rep reply posted 2024-12-10
A rep from GlassesUSA, GlassesUSA Customer Care, has responded:

“Hi,

We’re sorry if you experienced any difficulties while placing your glasses order. Our discount coupons do have limitations and the details are listed. These limitations are based on the frame and the lens package being ordered. Only one discount coupon per order can be applied. The coupon you are referring to is not eligible on premium and designer frames.

For further information, you can reach us 24/7 on Live Chat at GlassesUSA.com or by phone everyday from 7 am to midnight EST at 1-844-244-1186. Additionally, you can check out our Help Center and get instant answers to the most common questions. https://support.glassesusa.com/hc/en-us

Also, the following link contains detailed information on our promotional discount coupons: https://www.glassesusa.com/coupons-and-promotions

We're glad that you did manage to place your order and enjoyed a 40% discount on your designer frame.

Thank you for choosing GlassesUSA.com and we hope that you will enjoy your new glasses.

Yours truly,
GlassesUSA.com