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Global Computer Supply Outlet Store

21 reviews
2.03 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2005-07-02

"Ordered 15 copies of OEM software and 2 optical mice. They had the lowest prices for both so I couldn't resist ordering. Everything went well, they even had pretty cheap shipping."

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Verified
1/5

2005-06-01

"You are taking your chances if you buy from Globe2000. Its very hard to get them to send an RMA if you ever need to return anything. I have emailed them 7 times, called their customer service number(their answering machine is full) and even faxed them. It's been 7 days and I still don't have a RMA.

You might as well throw your order in the trash if it doesn't work.
"

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Verified
5/5

2005-05-18

"I cannot say enough good about this company, and their customer support! Altough I am just another "John Q Public" customer, I received treatment as if I was Bill Gates! Minor oops occuring with wrong color item received, right after they received my email asking what to do, I received a email appoligising for the error and informed the correct one was on its way! Backorder item (my fault for waiting too long to order it) not only imedantly refunded, with another appoligy email, but even a recomendation about a simular product! That is custore service at its best! A lot of companys could learn quite a bit by the example these GREAT FOLKS provide! They are the best find I have ever made online, especially after the way I have been treated by others lately, my faith in ordering online is restored, and they are stuck with me for a customer for a veyr long time to come! As well as my telling as many people as I can about how great they are, Not to forget amazing prices too! Everything to do with these folks is way to positive to figure out how to say!"

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Variety of brands and products offered
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Ease of ordering online
Ability to determine if a product was in-stock real time
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Being updated on the exact date the delivery was sent
Delivering products on-time
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N/A
Resolving problems
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Verified
1/5

2005-05-17

"I received a defective software and have asked that it be exchanged for another item. Was told to send in additional money - which I did by money order, it has been approxiamtely 30 days and I have not received my money or the item. I have not received any correspondence since 5/11/05 when I emailed them asking for a full refund.
The customer service is terrible and no one returns your phone call. I even received a RMA number to use to return the item.
"

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Variety of brands and products offered
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Ease of ordering online
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Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
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Verified
1/5

2005-04-26

"I placed an order for a PCMCIA card reader. The item did not fit the description. I sent e-mails, called, and even IMed their "support," but received absolutely no response. This company is horrible at quality, do not buy from here unless you like taking a chance with your money."

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Ability to determine if a product was in-stock real time
Ease of ordering online
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Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Making decisions on their own
Resolving problems
Being knowledgeable
Being trustworthy
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
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Verified
1/5

2005-03-17

"Placed an order through Pricegrabber for 3 sets of Logitech Ear Buds on 03/04/05 Globe charged my credit card 4 day later. It is now 03/17 and I have not received the ear buds. I checked my credit card account on line, and Globe credited me back my payment, but hey, how about some notice. I have been waiting almost 2 weeks for these things. If Globe was unable to ship,they should have contacted me so I could get the item elsewhere."

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Verified
5/5

2005-03-07

"After reading the reviews of this merchant, I was a little hesitant to purchase from them. I went ahead and ordered anyway. I received three emails (order confirmation, ship confirmation, and ship confirmation with tracking number), and the correct item arrived just as advertised. I did get the inside-out DHL box packaging, but that doesn't bother me any. Based on my experience, I would purchase from them again. I did not have any reason to contact them for service or support after my purchase, so can't comment on that."

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Verified
1/5

2005-03-06

"Pricegrabber vendor sucks! and so does DHL Delivery!
==============
Ordered Windows XP from Globe2000, a vendor on www.pricegrabber.com 02-25-05. I paid EXTRA for priority shipping. No delivery by 03-02-05. E-Mail seller asking where's my software. Seller say will send tomorrow. I say get it here friday or send money my back , I paid by Visa. He says will send 2nd day air DHL Shipping. I say ok. 03-04-05 Tracking says is at DHL location, 3 miles from my house. I call and they tell me I cannot pick it up, I must wait till monday 03-07-05 for delivery. Never ever use this seller, ever again! negative is too nice ! DHL blows huge chunks! I had to go through hell just calling DHL, they have no local phone number, you must go through an 800 number and they do all the talking, they refuse to give out phone numbers and al your messages are passed on. You cannot pick up packages, as I was even told they lock up all the packages ina cage and you cannot pick the package up and must wait till delivery. FARCE!

Steven,
San Diego
"

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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Being knowledgeable
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Resolving problems
Being trustworthy
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4/5

2005-02-22

"Great company, have purchased $3000 in software from them by now and have never had any problems. Mostly NAV but have purchased other.

A WARNING: READ CAREFULLY , they sell some cds and what not with no coa or license so be careful what you order.
"

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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
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Being updated on the exact date the delivery was sent
Delivering products damage free
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N/A
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N/A
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N/A
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Verified
1/5

2004-12-02

"Bought a copy of XP Professional. Apparently, the one I ordered did not come with a certificate of authenticity. Not sure how they can sell XP without that, but regardless, I can't sell to a customer without the COA... I informed them of this and their reply was:

Forwarded to another employee:
"pls give customer another key.thx"

Sent to me:
"Please use code KGQQ-XXXXX-XXXXX-XXXXX-XXXXX thanks"

Hm... Not quite the COA I was looking for. Didn't bother to reply...

On a positive note, I've ordered stuff from them before without complaints... Just read carefully what you're getting
"

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Verified
1/5

2004-10-18

"Placed order on the 12th of October and waited until the 18th to email and ask what was happing with my order. Tried calling customer service and could not reach a live person. Then I tried emailing and recieved a email back that item was out of stock(BUSINESS WORKS SUITE-DELUXE EDITION). Glob2000.com had my order for a week and did nothing. I waited for a item I would never recieve. Very poor service... "

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Is committed to quality products and services
Is easy to do business with
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Is consumer focused
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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
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Ease of checking order status
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N/A
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N/A
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N/A
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N/A
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N/A
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N/A
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N/A
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Verified
2/5

2004-04-19

"I ordered NSW from his company and I received it in about 4 days. The packaging was a complete joke! They used an old Airborne Express envelope turned inside out and taped together to package the CD. The tape was incredibly cheap and barely held the cut up/altered "envelope" together. The shipment was wet (for some unknown reason - this may be USPS's fault), so the water leaked through the cheap packaging onto the CD. I doubt it would be too difficult to buy a padded envelope from an office store to ship products.

The CD works, but be aware that you get what you pay for. I doubt I would order anything more expensive from them. It's be a risk judging from how they treat the simplest of orders.
"

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Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
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5/5

2004-04-02

"Was one of the easiest online purchases I have ever made. Simple, direct Yahoo! Stores set up. No questions whatsoever, completely satisfied."

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Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being easy to reach
Being knowledgeable
Being trustworthy
Resolving problems
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
1/5

2004-03-23

"website showed wingman cordless controller in stock new in retail pkg. After numerous e-mails they finally said they were back ordered and website had not been updatedin 2 weeks. When I ordered I specified new in retail pkg. only. Received the controllers March 22,2004 definitly not new in retail pkg, with sticker as is, which means supposedly refurbished, none of the 4 worked. Can't get them to answer e-mails, had bought paypal protection but since it was more than 30 since I ordered said they couldn't help. Seems like rip off artist if you ask me. I had told them the controllers were gifts for grandchildren---like they care. Most disgusted with them and PriceGrabber where they were listed."

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Is consumer focused
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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
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Delivering products damage free
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Verified
1/5

2004-03-04

"This company stole my money. They did not refund my money after I returned it. They do not answer my phone calls."

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