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Return/Replacement policy:
0.00/5

Verified
5/5

2017-12-20

Quality Item from Global Industrial

"I have only ordered this one time with Global Industrial, but they were the only ones to carry what I needed. The price was reasonable and the quality was excellent. "


Verified
1/5

2017-12-20

Disappointing

"Nothing nice to say about a vendor who plays games instead of shipping the items you purchased. "


Rep reply posted 2017-12-22
A rep from Global Industrial, GlobalIndustrial2, has responded:

“Thank you for your feedback in regard to your shopping experience with us.

We have no record of any reports pertaining to this order. If the item(s) were not as expected, please contact our Customer Service team at 800.645.2986 for assistance.

We strive to provide excellent service with every opportunity. It is regretful this experience did not convey that message.”


Verified
4/5

2017-12-20

Great service

"Have everything you need with just a phone call"


Verified
1/5

2017-12-20

Didn't sign up for email or phone calls.

"Bought 1 cutting mat, my first order and now inundated with emails and phone calls like it's 1950 again..
Jeezus!!! Get off my back!! I already told the person on the phone I don't want to be contacted and here is this request for a review. The mat was fine, the grid for the mat was ripped.
Get with the future and stop calling people on the phone to try and get sales.
You save that money spent on telemarketing and put it to more savings for the customer.
Now, get off my back!
"

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Rep reply posted 2017-12-22
A rep from Global Industrial, GlobalIndustrial2, has responded:

“Thank you for your feedback in regard to your shopping experience with us.

We strive to provide excellent service with every opportunity. It is regretful this experience did not convey that message.”


Verified
2/5

2017-12-20

Not the best of packaging

"I order two cabinets and both came with dented corners. The cabinets are pretty weighty but are shipped in thin boxes that provide very little protection. A good number of drawers in each cabinet bind and don't operate very easily. I also got way too many emails promoting other products, etc. I was on the verge of spam so I unsubscribed from the list."


Rep reply posted 2017-12-22
A rep from Global Industrial, GlobalIndustrial2, has responded:

“Thank you for your feedback in regard to your shopping experience with us.

The order number provided does not populate an order with cabinets ordered. Please contact our Customer Service team for assistance with the damaged cabinets received.

We strive to provide excellent service with every opportunity. It is regretful this experience did not convey that message.”


Verified
3/5

2017-12-20

Terrible customer service

"Terrible delivery experience"

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Verified
5/5

2017-12-20

Great company to deal with

"Professional staff was very helpful, customer service rep was also. Will order again. "


Verified
5/5

2017-12-20

Great service and quality product

"Received exactly what we ordered and there customer service was fantastic, we Will order from them again"


Verified
5/5

2017-12-20

Awesome service

"They have the best shipping and great pricing. "


Verified
5/5

2017-12-20

storage box

"Great product and the quality is very good. It came earlier than expected and in good condition"


Verified
5/5

2017-12-20

Great Purchase experience!

"very easy to order, fast shipping, Thanks!"


Verified
5/5

2017-12-20

Global Industrial Product

"Terrific product and delivered quickly."

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Verified
1/5

2017-12-20

poor delivery status and updates

"poor delivery and update process, had no idea where my order was and when it was being delivered. The estimates were off more than a week"


Rep reply posted 2017-12-22
A rep from Global Industrial, GlobalIndustrial2, has responded:

“Thank you for your feedback in regard to your shopping experience with us.

We strive to provide excellent service with every opportunity. It is regretful this experience did not convey that message.”


Verified
5/5

2017-12-20

Totally satisfied

"Bueno tienda
Mucho gracias
"


Verified
5/5

2017-12-20

Great customer service!

"Helped me get the right product at a fair price, also helped with the most cost effective shipping method. "