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Verified
4/5

2017-12-22

responsive customer service but not 100% correct

"i needed a height-adjustable laptop table. i found a few but was unsure from their description whether the height adjustment was something that could be done after they were constructed.

i called and the rep and I went through a lot of the instruction manuals online looking for how adjustable the height was after construction. I did not think the one the rep selected, allowed me to adjust the height without basically rebuilding it, but the rep disagreed. i ended up buying it and i was correct.

although the table is strong and i like it, it is not easily adjustable like i wanted. it needs to be unscrewed and the height mechanism re-placed to change the height, .so i had a mixed experience with this purchase .
"

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Verified
5/5

2017-12-21

Great Supplier and Top shelf Customer Service

"Very Impressed with responsiveness and service provided by Andy Braun!"

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Verified
5/5

2017-12-21

Quick and Excellent

"Excellent product, and VERY quick delivery. "

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Verified
1/5

2017-12-21

purchase of weigh counting scale

"the unit is way off in weigh counts, not calibrated nor verified, unit was returned"


Rep reply posted 2017-12-22
A rep from Global Industrial, GlobalIndustrial2, has responded:

“Thank you for your feedback in regard to your shopping experience with us.

We do not have any record of the item being returned. Please contact our Customer Service team at 800.645.2986 for assistance with the order being credited accordingly.

We strive to provide excellent service with every opportunity. It is regretful this experience did not convey that message.”


Verified
5/5

2017-12-21

Lightning-fast delivery, nice quality

"Well-made product! Arrived in a jiffy! Good price!"

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Verified
5/5

2017-12-21

Always a pleasure to purchase from Global Industrial.

"Purchase was smooth as usual and my sales representative was very helpful and did an outstanding job."

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Verified
3/5

2017-12-20

metal box

"nice metal box-did not come with any handle or latching mechanism-called the number and told them, still have not received! We need it badly. Please call Phil at ***-***-**** for info to send it. The doors won't stay closed.
Thanks,
Phil
"

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Verified
4/5

2017-12-20

Smooth sailing

"Hi, Once we were able to set up an account, we've had no problems finding the products we want and getting them delivered in a timely manner.
Thank you.
"


Verified
5/5

2017-12-20

"Great product easy to install and remove"


Verified
5/5

2017-12-20

Great Service!

"I always receive great service from Global.."

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Verified
5/5

2017-12-20

Fast and Accurate Service

"They are always fast with delivery and the produce is always as advertised."


Verified
5/5

2017-12-20

Excellent speed and service!

"Quality item with excellent speed and service."


Verified
4/5

2017-12-20

GREAT CUSTOMER SERVICE

"PRODUCT DELIVERED ON PROMISED DATE, EXCELLENT CUSTOMER SERVICE."


Verified
5/5

2017-12-20

My 1st go to place for supplies!

"I really like global, and my buyer Ms Terrye is the greatest!"


Verified
5/5

2017-12-20

SPARTAN INDUSTRIAL

"TOM ANDERSON IS MY CONTACT. HE ALWAYS GIVES ACCURATE AND RESPONSIVE SERVICE AND ANSWERS QUESTIONS AS THEY ARISE."

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