"50% of product received was damaged. "
"They do what they say they are doing "
"My overall experience has been fairly good. I'm very disappointed on the speed of getting damaged goods refunded to me; items delivered in August and I still have not gotten the refund."
"Juan at Global is always on top of any requests i have. He goes out of his way to find what i need. The man is a credit to his company"
"This place has the best prices for the white boards. Customer service is excellent and item arrived as scheduled. Thank you!"
"Low price and quick service"
"Ordering for a company, I never have any issues when ordering and receiving. For any issues that may rise I am always able to call and get it rectified. A1 service always!"
"Everyone I talk to is very Helpful and so nice . really impressed . Thank you "
"no calls, no emails, hang up on you and horrible freight charges"
"I ordered boxes from this company and they never sent me tracking. After a while I noticed that I never received tracking and they finally told me that my boxes never shipped. After calling numerous times they told me that they will email tracking to me and never did because they lied about the boxes being in stock. I cancelled my order after numerous calls. I spoke with the manager and she stated that there is nothing that they can do for me. I was even willing to place another order if they covered expedited shipping since it is their fault. Now I don't have boxes for my black friday sale."
"We got samples beforehand and after the decision was made, we ordered 2 rolls. They were delivered in a timely manner and worked out great! Thanks for the prompt service."
"Customer service was great. But there is one from my entire order that has taken over two months to get here and I'm still waiting. Had I known that, I would have ordered it from a different company. They DID send me an email eventually to let me know of an ETA just recently."
"Product was shipped from a few states to assist us."
"good customer relations and follow through."
"Delana Butler always goes above and beyond to make sure my orders are taken care of. Fantastic customer service!!
"
A rep from Global Industrial, GlobalIndustrial2, has responded:
“Thank you for choosing Global Equipment for your recent industrial needs purchase. We value our customer’s feedback and view it as an opportunity for growth in the future. Our goal is to offer quality products for the lowest possible prices.
The order number provided was cancelled. Please contact our Customer Service team at 800-645-2986 for further assistance with this matter.
We apologize for any inconvenience this may have caused you and we look forward to doing more business together in future.
”