"I still haven’t received my glasses. They were sent to the wrong address. Upon receiving them back they did not expedite the delivery to me. I ordered them over a month ago. "
"I didn't want to spend a lot of time and didn't. Thanks."
"I used the chat and it was very helpful!"
"My eyeglasses order too longer than usual"
"I ordered my glasses 9/2 and received them 9/7. I was a little worried receiving the tracking number so quick, thinking the progressive RX may not be right or bad quality. But I was/am pleasantly surprised. Love the frames and the RX is perfect. I just ordered a pair of sunglasses and can't wait. I highly recommend Goggles4U. AND the prices were awesome!"
"Well-made glasses and very competitively priced. Avoid overpriced local sellers."
"It seemed very easy to use your site.. I hope it works!!"
"Everything looks great and super easy...hope they turn out great"
"I found exactly what I wanted. "
"Great experience so far, I ordered three pairs one was uncomfortable and tight, I had let the CSR agent know, they right away offered a replacement and ordered a new pair for me.
With this experience I ordered one pair for my mom and another pair for me.
I have used Zennie before they have become so expensive where as Goggles4u is far better in price point as well as quality service. With Zennie they wont come up with any replacement until you send the older pair. "
"A bit confusing but got help I needed"
"Glasses are great, the prescription is off though which makes them kind of not being used. Disappointed with that part!"
“Hello Patrick,
We sincerely apologize for the glasses issue you've experienced. After carefully reviewing the details, it has come to our attention that there was an error in the prescription values entered during the order placement. We understand that such issues can sometimes occur when ordering online. we want to assure you that our customer support team has already processed a replacement order to address the issue. We hope that the new glasses will meet your needs and expectations.
Regards,
-Goggles4u”
"Excellent selection, ease of ordering, awesome price!"
“Hello Marsha,
We would like to thank you for taking your time and providing us with your valuable feedback.
Regards,
-Goggles4u”
"Saved over 55% from a reputable company that carried my insurance. I will follow up and let you know"
"Was nervous about ordering, but it was a great deal. Uploaded my prescription, and my glasses were made perfectly. Two pair, regular and sun. Very happy. Be patient on turn around time, it's worth it!"
"Loved the "my mirror" option. "
A rep from Goggles4u, Goggles4u, has responded:
“Hi Zayda,
We sincerely apologize for the inconvenience you experienced with the shipping time.
To offer the best possible prices, we produce our glasses overseas, which can result in longer shipping times. We understand that this can be frustrating, especially when you’re expecting a quicker delivery.
For future orders, we recommend considering our rush service option. With this service, your glasses are produced in California, and the turnaround time is just a few days, ensuring you receive them much faster.
We appreciate your business and hope this information is helpful for any future orders you may place with us.
Thank you for your understanding.
Regards,
-Goggles4u”