"I still haven’t received my glasses. They were sent to the wrong address. Upon receiving them back they did not expedite the delivery to me. I ordered them over a month ago. "
"Easy and affordable prices. Way to go"
"Thank you for the brilliant service and excellent quality. "
"The process was easy and quite a selection, the best part was the price. Although it took a little longer it was definitely worth it."
"I've been buying my glasses online for a number of years now. I might just have a new place to purchase! No hidden fees, Quick Chat response. Watch Out Now!!"
"Highly recommended, would buy again..."
"All good not interested in responding thank you"
"Fit is fantastic and easy to order"
"Ordered sunglasses and they were too small. Called customer service and they had me return them and I had to reorder. They gave me credit for the returned pair. Customer service was good. Had no issues. Received my new pair and they are great quality. Will be ordering more."
"Thank you mr Simon Paul for all your help and patience "
"Not even a upmsps tracking, it has been a month without a response. "
"After at least 3 weeks, no glasses were received from Goggles 4u."
“Hi Barbara,
We want to express our deepest apologies for the delay in your order. We understand how frustrating it must have been. Unfortunately, the delay is caused by an extended customs check, which is beyond our control. However, we acknowledge that this experience falls short of the standard we aim to provide, and we are truly sorry for the inconvenience.
We want to inform you that your order is now with the postal service and is expected to be delivered within the next few days,
To make amends, we will be reaching out to you shortly via email to discuss a suitable form of compensation for the inconvenience you have endured. We value your business and are committed to ensuring that such issues do not occur in the future.
Thank you for your patience and understanding during this time. We appreciate your continued trust in us.
Regards,
-Goggles4u”
"Cheap prices easy to upload my prescription online and i saved $200+"
"I like the choice of frames and low cost!"
"Self Explanatory. Still haven't received them. UGH"
“Hi Kerry,
We want to express our deepest apologies for the delay in your order. We understand how frustrating it must have been. Unfortunately, the delay is caused by an extended customs check, which is beyond our control. However, we acknowledge that this experience falls short of the standard we aim to provide, and we are truly sorry for the inconvenience.
We want to inform you that your order is now with the postal service and is expected to be delivered within the next few days,
We value your business and are committed to ensuring that such issues do not occur in the future.
Thank you for your patience and understanding during this time. We appreciate your continued trust in us.
Regards,
-Goggles4u”
"Glasses are wonderful. Took longer to get to me (and I paid for the rush shipping). Company rep said they were going with a "new" drop shipment provider. Company did credit me for the extra shipping, so there's that."
A rep from Goggles4u, Goggles4u, has responded:
“Hi Victor,
We want to express our deepest apologies for the delay in your order. We understand how frustrating it must have been. Unfortunately, the delay is caused by an extended customs check, which is beyond our control. However, we acknowledge that this experience falls short of the standard we aim to provide, and we are truly sorry for the inconvenience.
We want to inform you that your order is now with the postal service and is expected to be delivered within the next few days,
To make amends, we will be reaching out to you shortly via email to discuss a suitable form of compensation for the inconvenience you have endured. We value your business and are committed to ensuring that such issues do not occur in the future.
Thank you for your patience and understanding during this time. We appreciate your continued trust in us.
Regards,
-Goggles4u”