"I still haven’t received my glasses. They were sent to the wrong address. Upon receiving them back they did not expedite the delivery to me. I ordered them over a month ago. "
"Received a pair and the prescription was incorrect. Goggle said they would get me another pair at no cost and highlight my prescription so they made them correctly. Second pair exactly the same as the first so Goggle refunded my cost.
Very disappointed "
"I cannot wait to try my glasses. I tried a different service and paid 3 times what I paid here."
"Quick and easy to order my second pair of glasses from Goggles4U and i have been telling everyone i see about the site
"
"Very happy with previous purchases! Looking forward to this one!"
"Affordable, stylish, quick shipping, and good service."
"My second purchase and 3rd set of prescription glasses. Happy with everything, will be back!"
"LOVE THE MIRROR TRY ON. It made picking a pair of glasses easy."
"Like many detail information about the glasses"
"I love my glasses. Very nice. However definitely the longest I've ever had to wait for a new pair. "
"Need to update prescription and it was hard. We hope you got the new prescription."
“Hello Barbara,
Thank you for reaching out to us and sharing your feedback about your recent experience with our website. We sincerely apologize for any inconvenience you encountered while entering the prescription.
Your feedback is invaluable to us, and we are committed to improving our services to ensure a smoother and more user-friendly experience for all our customers.
In the meantime, if you face any issues or need further assistance, please don't hesitate to contact our live support team. You can reach us via live chat or call, and we will be more than happy to assist you.
Thank you for your understanding and for helping us improve our services.
Regards,
-Goggles4u”
"Great love you guys. Awesome thank you I cannot find the email to replace my glasses"
"I mistakenly ordered from the US site, instead of the UK site (prices were shown in £ so I didn’t realise) Goggles4U.com called me, explained my mistake, allowed me to take my time to choose glasses from the UK site and organised the order to come from the UK at the same price. Superb customer service! I love my new glasses and I’m going to order another couple of pairs."
"Overall very satisfied with the quality and design for a reasonable price. Delivery of product is slow as it gets shipped from overseas. I love the frame and fit. Ordering was seamless with helpful instructions.
Thanks Googles4u for having reasonable prices for the common guy.
"
"your company leads the way in getting glasses to the masses."
"Y'all are so amazing!I love my glasses and so does my husband "
A rep from Goggles4u, Goggles4u, has responded:
“Hello Kathy,
We sincerely apologize for the issue you encountered with your recent order. We understand how frustrating this experience must have been, and we are truly sorry for any inconvenience caused.
Please rest assured that we have escalated your feedback to our Quality Control Team for a thorough review and improvement of our processes. We are committed to ensuring that such issues do not occur in the future and will use this as an opportunity to serve you better.
We genuinely value your business and hope to have the chance to provide you with a better experience in the future.
Thank you for your understanding.
Regards,
-Goggles4u”