"I still haven’t received my glasses. They were sent to the wrong address. Upon receiving them back they did not expedite the delivery to me. I ordered them over a month ago. "
"easy to select and choose from the different frames"
"It’s been a month and still no glasses delivered. "
"Fast and easy First time buyer "
"Wanted to delete certain glasses in mirror from wish list to narrow down my choices and could not. Otherwise simple."
"If glasses are not needed right away, Goggles4u is an excellent choice. Glad I ordered glasses from them. Thank you and God bless!!!"
"WWW site good, simple, straight-forward. Easy"
"I usually buy my glasses from online. I from three different companies with the 20 to 30% discount. Goggles for you juice up to sometimes 71% discount. That is good. But I experience from Google's 4. First of all their glasses I'm not really worthy of the high level glasses. The anti scratch quoting the provide is relatively poor. Even though they say that they put double coat anti-scratch but it still scratching very easily. Number two the anti-glare coating is not to the mark of satisfaction. Number three. If you have enough time ahead of you to get the glasses goggles for is okay. Usually they take approximately 6 weeks to get the glasses this is too much. That is the reason why I give them three stars. But when it come to their competitive price they are really good. This is my opinion the true opinion because I experienced it about Google's 4 you "
“Hello Matthew,
Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your recent experience with our glasses didn't meet your expectations, particularly regarding the coatings, as well as the longer shipping time.
We want you to know that we've escalated your concerns to our quality control team for further review and improvement. Your feedback is invaluable, and we're committed to making the necessary enhancements to ensure a better experience for our customers in the future.
Regarding the shipping time, we understand that waiting for your glasses can be frustrating. Our standard service glasses are produced overseas, which contributes to the longer delivery times. However, for future orders, you may want to consider our rush delivery option. With this service, your glasses are produced in California, significantly reducing the turnaround time to just a few days.
If you encounter any issues with your glasses in the future, please don’t hesitate to reach out to us via live support. We're here to assist you and ensure you're satisfied with your purchase.
Thank you again for your feedback and for giving us the opportunity to improve. We appreciate your business and hope to serve you better next time.
Regards,
-Goggles4u”
"I got the bifocal ones and they were not what I expected. They were overly thick and were not equaled to my face. Very disappointed "
“Hi Cheryl,
We sincerely apologize for the issues you’ve encountered with the glasses you received. We understand how frustrating this must be, and we are committed to making things right.
Please be assured that we will reach out to you shortly to ensure that this matter is resolved to your satisfaction. Your experience is important to us, and we want to make sure you are fully satisfied with the outcome.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this for you.
Regards,
-Goggles4u”
"I ordered them easily. It does take a while to get here but we'll worth the wait. "
"The overall experience was very positive "
"I would like to be able to use the same prescription from a previous order when ordering more glasses as well as for all orders in cart rather than putting it in for each one."
"Promotion - low price - good progressive lenses"
"Good quality glasses and lenses!"
"Took a long time to get in the mail . ( 2 months) but otherwise very satisfied and would purchase again in the future!"
"Things are so expensive. I purchased my first glasses around 2021. Then I had to have cataracts removed. Got my New "specs" quickly AND affordable. Love them!! Goggles 4 U is The best.
THANK YOU "
A rep from Goggles4u, Goggles4u, has responded:
“Hi Michael,
We want to express our deepest apologies for the delay in your order. We understand how frustrating it must have been. Unfortunately, the delay was caused by an extended customs check, which is beyond our control. However, we acknowledge that this experience falls short of the standard we aim to provide, and we are truly sorry for the inconvenience.
We can see that your order is currently in transit in a bulk shipment. A tracking number will be provided to you once the shipment is received at our US facility.
To make amends, we will be reaching out to you shortly via email to discuss a suitable form of compensation for the inconvenience you have endured. We value your business and are committed to ensuring that such issues do not occur in the future.
Thank you for your patience and understanding during this time. We appreciate your continued trust in us.
Regards,
-Goggles4u”