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Product & services pricing
4.26/5
Chance of future purchase:
4.00/5
Shipping & packaging:
2.79/5
Customer service:
3.83/5
Return/Replacement policy:
3.07/5
Featured Review


Verified
5/5

2024-08-28

Excellent products and support

"Ordered a few sets of glasses from Goggles4u - site is very good and easy to use - delivery takes around 7 to 10 days to arrive, which is fine, and quality is excellent. I made a mistake on one set selecting incorrect reactive colour. Online support was excellent and understood mistakes happen, so agreed to arrange exchange, with corrected option selection. Based on family and friends and what they pay for glasses, savings are exceptional, Highly recommend."

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Verified
2/5

2024-08-28

Still not delivered

"I placed my order July 28th and still have not received my glasses. According to a call I made, they should have been here last week."

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Rep reply posted 2024-08-30
A rep from Goggles4u, Goggles4u, has responded:

“Hi Andora,

We want to express our deepest apologies for the delay in your order. We understand how frustrating it must have been. Unfortunately, the delay is caused by an extended customs check, which is beyond our control. However, we acknowledge that this experience falls short of the standard we aim to provide, and we are truly sorry for the inconvenience.

We want to inform you that your order is currently in transit in a bulk shipment. A tracking number will be provided to you once the shipment is received at our US facility.

To make amends, we will be reaching out to you shortly via email to discuss a suitable form of compensation for the inconvenience you have endured. We value your business and are committed to ensuring that such issues do not occur in the future.

Thank you for your patience and understanding during this time. We appreciate your continued trust in us.

Regards,
-Goggles4u”


Verified
5/5

2024-08-21

Smile! people pay to see your smile

"This has taken so much weight off my shoulders, and i have extra glasses now. won't be the first or the last for losing glasses. "

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Verified
4/5

2024-08-28

Fairly Good Experience Overall

"Your service is good. Your help chat is excellent. Your online interface for ordering is not so great (complicated to navigate) and you don't have enough choices of colors on the models I was interested in. These are very inexpensive glasses with excellent optical quality for the price. I do break the glasses I order from you fairly frequently because they are not the most solidly constructed frames. However, that is something I expect in a low cost pair of glasses. The problem is that when I want to order a replacement pair, you are often either out of stock in the color I like or you have discontinued or changed the style altogether. I would like more availability and consistency. On a positive note, over the past couple of years you have expanded your choices and made many models available with a faster delivery time."

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Verified
5/5

2024-08-28

Great products by great people

"Everything works great. Thanks."

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Verified
1/5

2024-08-28

still waiting for my order after one month

"i still have not recevied my order after receving an email stating i should have it in 10 to 12 days . thar was on aug. 2nd. when i sent a message inquiring the only reply i got was that yes it is ready and i would get a tracking number when it shipped. waited one week and still no info called customer service and was told it was held up in customs but had cleared and i should get notifacation of delivery info soon . i than get this email asking me to rate my experince."

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Rep reply posted 2024-08-30
A rep from Goggles4u, Goggles4u, has responded:

“Hi Rodney,

We want to express our deepest apologies for the delay in your order. We understand how frustrating it must have been. Unfortunately, the delay is caused by an extended customs check, which is beyond our control. However, we acknowledge that this experience falls short of the standard we aim to provide, and we are truly sorry for the inconvenience.

We want to inform you that your order is currently in transit in a bulk shipment. A tracking number will be provided to you once the shipment is received at our US facility.

To make amends, we will be reaching out to you shortly via email to discuss a suitable form of compensation for the inconvenience you have endured. We value your business and are committed to ensuring that such issues do not occur in the future.

Thank you for your patience and understanding during this time. We appreciate your continued trust in us.

Regards,
-Goggles4u”


Verified
5/5

2024-08-27

Back Again 4 more

"Got some sunglasses earlier this summer = FANTASTIC, fit, style, fashion, love them. Back for more. The shopping and prices make it fun. Thank you."

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Verified
5/5

2024-08-22

My third pair, so far

"I have been pleased with every fit and every style. THANK YOU! "

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Verified
2/5

2024-08-27

My experience was less than stellar

"Ordered glasses. Pricing was very attractive. I didn't realize that the glasses were produced offshore and not in the USA. Tracking was horrific or non-existent. It took two weeks to get them from California to Vermont (should be five days) once they were made. In spite of the promise to upgrade the shipping method to something quicker, they never did. I have already left feedback to this transaction on another site. As I mentioned on the previous feedback, it was my first and last transaction with Goggles4u.com."

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Rep reply posted 2024-08-30
A rep from Goggles4u, Goggles4u, has responded:

“Hi Michael,

We sincerely apologize for the inconvenience you experienced with the shipping time and lack of updates.

To offer the best possible prices, we produce our glasses overseas, which can result in longer shipping times. We understand that this can be frustrating, especially when you’re expecting a quicker delivery.

For future orders, we recommend considering our rush service option. With this service, your glasses are produced in California, and the turnaround time is just a few days, ensuring you receive them much faster.

We appreciate your business and hope this information is helpful for any future orders you may place with us.

Thank you for your understanding.

Regards,
-Goggles4u”


Verified
5/5

2024-08-27

so easy

"very easy to order and a great price"


Verified
5/5

2024-08-27

Second Pair

"I sold glasses for 8 years so I know quality when I see it. This pair is quality workmanship. Both pairs are great and I would order again."

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Verified
5/5

2024-08-27

The best

"Love the convenience and comfort of this glasses. I don't care how it look as I use my classes for work and I work from home. "

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Verified
5/5

2024-08-27

"This is my third pair of glasses with Goggles4u, And I'm so pleased with the quality of frames and the clarity of the lenses. They have sales that bring the price down so cheap, you can't help but order a pair! Don't expect to get any kind of tracking number or shipping updates for the first two weeks or so. I think it's definitely worth it!"

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Verified
1/5

2024-08-27

Still no glasses.

"24 days ago I received an email that my glasses had been sent to a drop shipment facility and that it may take another 10-12 days for delivery, 5 days if I had selected priority shipping, which I had and paid for. Still no glasses."

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Rep reply posted 2024-08-30
A rep from Goggles4u, Goggles4u, has responded:

“Hi Felton,

We want to express our deepest apologies for the delay in your order. We understand how frustrating it must have been. Unfortunately, the delay is caused by an extended customs check, which is beyond our control. However, we acknowledge that this experience falls short of the standard we aim to provide, and we are truly sorry for the inconvenience.

We want to inform you that your order is currently in transit in a bulk shipment. A tracking number will be provided to you once the shipment is received at our US facility.

We value your business and are committed to ensuring that such issues do not occur in the future.

Thank you for your patience and understanding during this time. We appreciate your continued trust in us.

Regards,
-Goggles4u”


Verified
5/5

2024-08-27

Great!

"So easy to use! Great selection and even better prices! "

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