ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.26/5
Chance of future purchase:
4.04/5
Shipping & packaging:
2.81/5
Customer service:
3.83/5
Return/Replacement policy:
3.18/5
Featured Review


Verified
5/5

2024-10-05

great service

"your company leads the way in getting glasses to the masses."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-10-04

Seeing clearly

"Y'all are so amazing!I love my glasses and so does my husband "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-04

Great going to buy more pairs

"Love the glasses going to buy more pairs thanks "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-10-04

Glasses are NOT made correctly.

"I got two sets of glasses but both not made correctly. Very dissatisfied."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2024-10-04
A rep from Goggles4u, Goggles4u, has responded:

“Hi Bahadur,

We sincerely apologize for the inconvenience you've experienced with your recent order. Your feedback is very important to us, and we have escalated the issue to the relevant team for further investigation and improvement.

We understand how frustrating this must have been for you, and we want to assure you that our customer support team has already processed a replacement order to address the issue. We hope that the new glasses will meet your needs and expectations.

Thank you for your patience and understanding.

Regards,
-Goggles4u”


Verified
4/5

2024-10-04

"Glasses excellent quality
Difficult to resolve prism for double vision
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-04

Glasses for me and my littles!

"I have ordered quite a few pairs of glasses from Goggles4u and I know my kids love them, the price is right and the ones I ordered for myself I get compliments everyday that I wear them! I’m so happy to have an affordable eyewear choice, after spending THOUSANDS of dollars on glasses that I don’t love, and that also restricts my budget for a change of glasses if I want them. I also love that I can order my kids extra glasses for school, camp and sports and it doesn’t break my bank and they are super happy with them! We get glasses covered by insurance and we get those pairs but we all love alternatives! I love that my kid can get affordable transitions lenses since he has light sensitivity! Keep up the great work with your great products! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2024-10-04

Great glasses, marginal delivery tracking updates

"The title says it all. Good folks making the glasses. Inexperienced crew providing tracking and updates of delivery process."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-10-04

"just received my computer glasses today. They are perfect so I just ordered another pair for distance. Excellent glasses so far!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
4/5

2024-10-03

Slow Boat

"Probably could have been higher if the glasses We’re shipped a little as quicker and the case for the glasses was big enough to actually close with the glasses in it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-10-03

I'll be seeing my future

"when my new glasses arrive., looking forward to them.. I've order multiple times over the years"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
3/5

2024-10-03

Ok

"Fine. Not problem. Cheap but ok"


Rep reply posted 2024-10-04
A rep from Goggles4u, Goggles4u, has responded:

“Hello Barry,

Thank you for taking your time and providing us with your valuable feedback.

Regards,
-Goggles4u”


Verified
5/5

2024-10-03

Plesantly surprised.

"I am pleasantly surprised by my new glasses. 1/3 of the price from the eyeglass store. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2024-10-03

Wish they worked

"Sadly my item came defective. I was glad they were willing to let me choose another pair. The problem was they had too many excuses why my 2nd & 3rd choice didn’t work for the company. I asked for refund more than 3 times…. Let’s hope they stand behind their word. My advice, stay away from sun glasses with mirror tint they offer but, can’t provide. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-10-04
A rep from Goggles4u, Goggles4u, has responded:

“Hi Lisa,

We sincerely apologize for the inconvenience you've experienced with your recent order. Your feedback is very important to us, and we have escalated the issue to the relevant team for further investigation and improvement.

We understand how frustrating this must have been for you, and we want to assure you that our customer support team has already forwarded a refund request for your order which will be processed within a few days.

Thank you for your patience and understanding.

Regards,
-Goggles4u”


Verified
5/5

2024-10-02

Right price

"Glasses fit fine prescription was good. Discount a game changer. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2024-10-02

see for yourself

"found an older frame i have ben looking for"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases