"I still haven’t received my glasses. They were sent to the wrong address. Upon receiving them back they did not expedite the delivery to me. I ordered them over a month ago. "
"I'm so happy with my new glasses they are perfect they fit me perfect they look great and they are just so great to look through I can see everything I got the progressive and they're fantastic"
"I enjoyed looking for glasses and how easy the prescription process was"
"I HAVE A TRUST ON THESE GLASSES, FIRST TIMER! "
"Very nice experience, customer support chat is very fast and awesome"
"My daughter loves her new glasses but we were a little disappointed by how long it took to get them."
"Buying glasses from goggles is so easy. Prices are always great. Selection is fantastic and delivery is timely. I’ve bought 7 pair in two years"
"Very easy to navigate! Awesome deals."
"It was simple , and good selection, but don't like that you can't track order."
"Everything was simple to find and the process was super easy"
"I'm so thankful DIL gave me your url! It's been years since I had an eye exam or new glasses because I couldn't afford $1200 which is what it cost last time. Thank you for providing quality and quick"
"I prefer a fair price to a discount code."
“Hello Robert,
We sincerely apologize for the inconvenience you’ve experienced with the discount codes. We understand how frustrating this can be and appreciate your patience.
Please note that all coupons are subject to their respective terms and conditions to ensure maximum advantage for our customers. Upon reviewing your order details, we noticed that you chose rush shipping, which unfortunately does not qualify for the same coupons.
In future situations like this, we recommend reaching out to us in real-time via call or live chat. This allows us to provide immediate assistance and help you make the most of your discounts.
Thank you for bringing this to our attention, and we hope to serve you better in the future.
Regards,
-Goggles4u”
"I like this website very much. It’s easy to use and has so many options "
"I love shopping for new glasses here, its a wonderful experience!"
"THIS WAS SO EASY! I HAVE TRIED OTHER EYEGLASS WEBSITES AND THEY ARE SO CONFUSING. "
"I had difficulty finding the correct frame for my prescription and the chat was perfect to help me in the process. Not only did I get the exact frames that I needed but I'm confident I can reach out for any follow-up."
A rep from Goggles4u, Goggles4u, has responded:
“Hello Brenda,
Thank you for your feedback, and we’re glad to hear that you’re satisfied with the quality of your glasses and the accuracy of your prescription. However, we sincerely apologize for the inconvenience you experienced with the shipping time.
To offer the best possible prices, we produce our glasses overseas, which can result in longer shipping times. We understand that this can be frustrating, especially when you’re expecting a quicker delivery.
For future orders, we recommend considering our rush service option. With this service, your glasses are produced in California, and the turnaround time is just a few days, ensuring you receive them much faster.
We appreciate your business and hope this information is helpful for any future orders you may place with us.
Thank you for your understanding.
Regards,
-Goggles4u”