"I still haven’t received my glasses. They were sent to the wrong address. Upon receiving them back they did not expedite the delivery to me. I ordered them over a month ago. "
"Every time I order I get great service & glasses are cheap & very great product "
"I had selected a couple of frames but could not edit my order or review my order to make sure I had the same prescription & add-ons on both pair without having to back out of the entire order and redo it. I tried several times to maneuver the site, but I had to call customer service who informed me to back out and start over because there was NO EDIT button to use."
"I am always very pleased with my glasses I receive from Goggles4U. Great product, great service and great prices."
"the glasses are really cute and my daughter loves them and we had to get them adjusted to fit her face but that was expected from ordering online. The price was reasonable too. The shipping was not able to be tracked and it took longer then expected."
"Very affordable, stylish and they never disappoint! "
"I have very good experience I been buy glass from here for long time good product "
"My experience with Goggles4u website was very easy to navigate. The selection of eyewear is excellent with many choices. Great prices and I appreciate that with being retired. "
"Excellent, it was on time "
"My eyeglasses are exactly what I ordered. Love them!"
"I don’t want to have to fill out the stuff every time I order. Please don’t make me."
"Great customer service, very prompt and courteous with the replacement of my defective glasses. "
"large selections and easy to use"
"When ordering glasses online I wasn't sure what to expect. However, these people made the process easy as could be in the prices are the best on the web and when my glasses arrived they are absolutely perfect. In fact, they're better than the ones I bought at a physical store that cost twice as much. It's been about 2 months now and there are still holding up well and I couldn't be more pleased with my glasses that I bought for distance. "
"I was not easy to edit the Prescription when I inadvertently put it in wrong."
"I can I give an honest review when I still haven’t even received my order."
“Dear Gil,
We apologize for any dissatisfaction with the delivery time. To offer the best prices to our customers, our glasses are produced at our overseas facility and shipped from there. We provide two shipping options:
Standard shipping: 14-21 business days
Priority shipping: 10-12 business days
Your order was shipped using the standard option and was delivered on the 15th business day, within the expected timeframe. We sincerely regret any inconvenience this may have caused.
Regards,
-Goggles4u”
A rep from Goggles4u, Goggles4u, has responded:
“Dear Joy,
We sincerely apologize for any inconvenience you have experienced.
Please be informed that prescription eyeglasses are highly customizable items. Once a prescription is added and the item is placed in the cart, our website currently does not allow for editing the prescription details. To make any changes, it is necessary to restart the process from the beginning.
We have noted your feedback and have escalated it to the relevant department for future improvements.
Thank you for your understanding.”