"From españa. quite perfect. Order(request), sending(parcel) and follow-up. Very advisable."
"Great product at a great price! Bends over backwards to make customers happy! Will order from again!"
"FANTASTIC service and GREAT radio..........fast shiping!!! The BEST around!"
"I bought a set of Shark 9" Headrest monitors and a Shark 10.4" touchscreen for a Car Computer install. Shipping was extremely fast. And the products were excellent. Very high quality screens with wonderful resolution/brightness/contrast/viewing angle.
Tina is the best customer service rep I have ever had the pleasure of dealing with.
I will definitely be buying more products from here. In fact I just ordered a back-up screen. :)"
"If you receive a working and complete product then you probably got a good deal. What I got was a BAD DEAL.
I was charged $134.82 (119.99 for a LCD roofmount monitor, 11.23 shipping and 3.60 for a bond that I was supposed to be given a choice on but I was not).
I received the product and found that it was defective. I paid $12.12 to ship the product back to them. I asked in my e-mail that they be sure to test the replacement before they send it to me because the shipping was too expensive.
I received the second shipment amazingly fast and found it to be defective. Not only was it defective it was the exact same defective unit I had just returned. Not only did they not make the effort to test the unit as I requested, they shipped the same one back to me. (I am absolutely sure it was the same unit). I paid 14.24 to ship back to them again. I’m thinking this stinks, I’m losing money fast. And then…….
Gooddeals refunded $119.99, that is right none of the shipping costs or bond cost. After I complained and threatened disputes if they did not refund of all of my money, they refunded another 15.00. I have been robbed of $26.22 in this BAD DEAL.
I see from other complaints that I am not the only one who got hosed this way. A good business person would not let their business reputation suffer because of these bad practices and small sums.
In addition they began to ignore my e-mails and had a nasty demeanor when they did communicate. Dealing with them was one big money losing, time wasting, aggravating hassle. I’ll be taking my business to any business other than BADDEALS18.com.
"
"I love the product. My friends who spents 300 hundred dollars + are so mad at me because your product sounds so much better. I decided to purchase 2 more speakers and mount them on my saddle bags to give even more flavor to the VTX 1800c. Great company, great response time with shipping. Thanks Tony C. Warren, MI"
"I have seen these units at bike rallys for $250 to $300. I ordered mine here for $60 and got it shipped to me quickly. I hooked it up to see how it sounds and I was impressed. When I went to do a complete install, I was missing some parts but dealt with Rebecca the online customer service representative and she took care of my problem without hesitation. I would recommend this product and the company to whoever is looking for a stereo on their motorcycl. "
"Very good product!!! Very friendly, Tina was awsome! Very good customer service!!!!!!! Will absolutley be doing more buisness with you! Thanks for keeping me informed on my order!!!! Product I ordered was the Shark Motorcycle Radio system and mounted this on my Harley-Davidson, sounds good, but have not been able to try it down the highway.Did have one problem, was with one speaker being damaged, but Tina took very good care of me and shipped me a new one out the same day. Thanks Tina for being so helpful!! You are great!!!!!!"
"My Items were shipped after 4 1/2 days. After receiving all 3 turned out to be the wrong units. Gooddeals18 agreed to compensate me or refund my money and pay for return shipping after I complained.
I received the shipping label and money back into my paypal account.
"
"Ordered "4 CAMERA WIRELESS TV SURVEILLANCE SECURITY SYSTEM" and received it quickly. Seller responded quickly and courteously to questions I had. "
"I can say that the customer service from my rep Tina
was outstanding, i bought the 100 amp shark motorcycle speakers and it worked for about a week and then the sound just cut out. I wrote back to Tina a gooddeals18 and asked if i could upgrade,They said yes and i received my new 250 amp in three days. They didn't even need me to ship the unit back. Once i received the amp, i had a problem with the tuner for the radio not working. I wrote again and Tina sent a brand new one out in two days. This one works great. I have told 3 of my motorcycle friends and one of them has order the same system. I would like to thank
the gooddeals18 team especially Tina for being a
great and fast service to my needs with this product. I will buy from them again for sure."
"The spearkes are GREAT and the reception is awsome I LOVE THIS PRODUCT.
I had a damaged speaker and they shipped me out one ASAP I gave them the tracking # to show I shipped it back and they sent me a new one the same day no questions asked. This is a great company and they back their products. My brother bought the same stereo for his bike and loves it.
I would buy anythng from them with confidence.
Rebecca from customer service was AWSOME and VERY helpful."
"**UPDATE** placed one more order with them, STILL AWESOME! 2 for 2 ! U.S. Military overseas this is an awesome store! I ordered over $800 worth of car audio products on Aug 31st 2009 and got them all well packed, on time, no items missing, broken or damaged on the 9th of Sep 09. That is an amazing total 9 days shipping including one holiday (Labor Day) on the 7th. Shipped all the way to Okinawa Japan! Prices are very reasonable, service is great and they sell a lot of items, you just need to search around their site. I have found my NewEgg of car audio products! Keep up the great work and thanks for shipping to military overseas, a lesson some vendors should learn to do as great a job GoodDeals18 does! :)"
"I ordered on a Thursday. Got my order to my house in California on Saturday. One piece was damaged, but taken care of when I called on Tuesday in less than five minutes, I had a replacement part on its way to my house. NO problems at all! I chatted with Rebecca online and she was quick to take care of me. I have not found such great service in any company such as Good Deals 18."
"Let me state that I have tried cheap 20-30.00 intercoms and they suck, please don't waste your money. Order this intercom, you won't regret it. First it is easy to pair with the another headset and\or a cellphone, which takes all of 2 minutes. The installation is super easy and took me about 10 minutes per helmet to do a good professional looking job. Most importantly the voice quality is really good and the volume level is excellent. Word of caution DO NOT used these units in rain! They are water resistant but not waterproof! If you must use them in a down poor protect them with a plastic bag or other waterproof container. Yes, I learned the hard way. :( Please don't take this as a negative though because units costing 2-3 times and don't have as good noise reduction\DSP circuitry are not fully weatherproof either. FYI the unit works pretty well at 60-70mph on open face helmets with windshields. If you own full face helmets I'm sure the sky is the limit? For best performance get 2 full face helmets when you ride. :)
GoodDeals18 is Awesome :)"